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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Se realizo una compra, de manera económica ágil y si problemas.
Gracias
GOOD JOB. Keep up good work...I will recommend to all my friend and
Very good and easy to buy flights tickets with Smart fare
Great prices! Best flight times too. Easy to see several sites to see prices.
I thoroughly enjoyed the experience of booking my flight and the cost were exactly as expected. I'm proud of finding this website.
Todo bien, muy rápido el servicio y de calidad. Muy recomendada
Calls were fine for other information, the second I mentioned that I paid for the "Seat Reservation" option, the call was ended. This happened FOUR TIMES and only when I mentioned seat reservations. Turns out that that must be done through the airline, but couldn't the smart fares representatives told me that rather than hang up on me?
Todavía no puedo opinar mucho porque falta para el viaje pero mi experiencia hasta el momento es muy buena
Had to call 4 times and got different information until I got my ticket
Just haven't received the e-tickets, guess they are coming?
FALTA QUE ACLAREN SI TENES EQUIPAJE además no queda muy clara la compra, espero que este todo como lo solicite
Very good service. Thank you
Very good service... thank you
Everything was good and fast. Thank you. Nothing else to say.
I bougth a ticket with mi credit card from Ecuador and I've had taxes for almost the double of the market prize found in your plataform
It's very good. I am really very happy to used this
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members