On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
App very friendly and easy to use look on other apps and this have options on cheaper and good options
Little bit disappointed by the fares shown and actual money charged.
I was told fares in AUD would be $2314.
When I finalized payment, I was charged $56 additional for selecting seats
Actual money deducted from my card once the booking was completed was another $134 on top of $2370 ( 2314 plus 56).
I was getting cheaper fare from direct airlines website.
Best ticket I could find on line and it was just in time because I lost my aunt and this funeral is real quick so the price and timing was good
Great experience thank you I will definitely coming back
The process was fast and easy also received my booking within 24 hours!
My experience was great the only problem is now I'm receiving the email instead of yesterday
I have had a Kafkaesque experience related to trying to enter our global entry numbers that has yet to be resolved. I will try again tomorrow.
Great service while booking the tickets, easy and reliable to use.
It was somewhat easy to book. Can't complain. I found the dates I needed
My experience with Melosa over the phone was excellent. She really helped me with all my concerns and to get my flight issues straightened out. I greatly appreciate her patience and eagerness to help me.
Try calling the number on the site and asking for help with a flight. The Indian guys on the line will drop your call within three minutes every time.
Easy and fast and the best price available! I will definitely use SmartFares again in the future.
Easy to book. Fare is more cheaper than other site. Will use again.
Pleasantly surprised as to the ease of booking our flights.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members