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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Compré unos pasajes a Brasil, el cual aún estamos esperando respuesta de si son cobrados para poder volar.
I think that I am buying from same airline web and redirect to yours and finally I pay more because have to get with changes included
No problems encountered, confirmation was quick and easily understood.
Thank you
No problems so far.
I hope there will be no future problems.
Easy to book. I was not able to access Frontier through the link that was sent to me.
Tuve un problema con la reserva, pero lo solucionaron de manera muy eficaz
It was good and fast. Thank you for all your help.
The booking process was very simple. My flights were confirmed within 24 hours via email. The email was easy to read and includes all the guidance to ensure a smooth check-in process on day of travel.
Overall it was very easy to navigate, book and the prices were a little better than other websites I was looking at.
I use your service, thank you very much always your work is well done
I don't understand how to select seats on the ticket?
Great smooth process, Prompt service when calling in on your 24hr customer service line
La verdad es que el proceso de compra fue bastante fácil, y económico, sin sorpresas ni cambios en el precio fuera de lo que yo no haya escogido
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Just easy to use and very helpfull good timing, it was a great service, thanks a lot
Most of the optional items are different prices after the confirmation. The prices had raisin dramatically.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members