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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Site was user friendly. Super easy to navigate and great deal, thanks!
Luego de realizar la compra me pusieron un cargo de $45 lo cual llame y quedaron de reembolsarlo. Y fueron muy amables.
This was a fast process in the rates were very good
It was quick and efficient website. The payment methods were also so simple.
Received my confirmed reservation hours from the time I booked my ticket, so far, so good. Hoping to have a smooth flight on April. Thanks Smartfare.
I found it very easy to book on smartfares. Thank you, will do again.
I found a direct flight for a good price. Thank you!
Good experience thank you things went smoothly with no hitches so all is well
Great prices in short notice. Tickets assigned within 2 hours
I'm awaiting confirmation of my flight from Smartfares. How long is it going to take for you to confirm with the airline
The website worked well. Overall a good experience.
Everything is easy. I didn't spend much time. There are attractive prices, not expensive
C'est impossible d'avoir les informations de réservation en français. C'est seulement en anglais et c'est très frustrant!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members