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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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I'm awaiting confirmation of my flight from Smartfares. How long is it going to take for you to confirm with the airline
The website worked well. Overall a good experience.
Everything is easy. I didn't spend much time. There are attractive prices, not expensive
C'est impossible d'avoir les informations de réservation en français. C'est seulement en anglais et c'est très frustrant!
It was easy to book trip I've never done it before
Es buena precios buenos económicos favorables económicos
All good with the reservation I have nothing else to add
Bueno en resumen pensé que como en otras aerolíneas me enviarían el itinerario completo con número de asientos, estación etc pero solo me enviaron los horarios de vuelo
The prices are unbeatable and very efficient, I will recommend to everyone
First time we have booked using SmartFares and it was simple and easy
First time using, so far so good. Now to see what happens on actual travel date.
La compra fue rápida y el precio es accesible. Gracias por las atenciones.
The best price for air tickets, transaction completed promptly without any problems, e-tickets received within the same day.
Very good! The experience was easy and quick. Thank you.
Good experience to book tickets on smartfares. Got good discounts on flight booking
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members