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From the business

Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,942 reviews

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Israel
1 review
0 helpful votes
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Good experience
January 23, 2023

Good experience. To many populous and site looks a little outdated

Date of experience: January 23, 2023
Canada
1 review
0 helpful votes
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Great good experience purchase ticket online Someone recommend me at the last minute

Date of experience: January 23, 2023
Egypt
1 review
0 helpful votes
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You are always the best
January 23, 2023

Thank you for your kind cooperation with us and my next trip will be through you

Date of experience: January 23, 2023
Georgia
1 review
0 helpful votes
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Good service
January 23, 2023

It was quick and reliable I love this site thank you for good work

Date of experience: January 23, 2023
RU
1 review
0 helpful votes
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Четко
January 23, 2023

Ничё не понял, но все получилось.тратаьататптптптп м

Date of experience: January 23, 2023
Zimbabwe
1 review
0 helpful votes
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Happy shopper
January 23, 2023

So grateful to find a cheaper flight I can afford. Thank you :)

Date of experience: January 23, 2023
DO
3 reviews
0 helpful votes
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Great price and great service!
January 23, 2023

I was searching on flights from SDQ to MCO and decided to try SmartFares since they had the best price. I wasn't sure whether this was going to work out having fresh in my mind another travel agency, but it worked out well. I immediately received SmartFares booking reference, the e-ticket arrived in just a few hours after I placed the booking request with SmartFares. Just to be sure all was ok I went on the chat and received immediate response, no waiting no queue. My flight will be leaving in four days, I don't expect any issues. I'm going to use SmartFares again for flight bookings.

Date of experience: January 23, 2023
Sweden
1 review
0 helpful votes
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SmartFares Review
January 23, 2023

This was the first time I've booked with SmartFares and so far i have no complaints. Though my actual flight is still upcoming, the booking procedure went smoothly. The confirmation process and email follow up was quick.

Date of experience: January 23, 2023
Texas
1 review
0 helpful votes
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Great
January 23, 2023

Quick and fast, overall service was excellent ……………………

Date of experience: January 23, 2023
AE
1 review
0 helpful votes
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Very good experience
January 23, 2023

Satisfied and very happy to choose smart fares again

Date of experience: January 23, 2023
Hawaii
1 review
0 helpful votes
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I don't like your customer service
February 22, 2023

I don't like your customer service there very hateful

Date of experience: January 22, 2023
Belgium
1 review
0 helpful votes
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Qui good
January 23, 2023

Very good but it is a pity that the price in changing while filling the form due to proposed option

Date of experience: January 22, 2023
District of Columbia
1 review
0 helpful votes
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Deal!
January 23, 2023

Easy to find deals affordable and willing to come back for my next trip

Date of experience: January 22, 2023
Illinois
1 review
0 helpful votes
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Great process
January 23, 2023

Thank you great website saved a bunch of money and it was easy

Date of experience: January 22, 2023
Washington
1 review
0 helpful votes
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Seattle/Bur
January 23, 2023

Good, pretty easy and quick convenient system to use.

Date of experience: January 22, 2023
Georgia
1 review
0 helpful votes
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Rapido servicio
January 23, 2023

Buen servicio. Me respondieron rapido les agradesco su responsabilidad. Recomendado y lo seguire utilizando Para futuros viajes

Date of experience: January 22, 2023
Kuwait
1 review
0 helpful votes
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It was very helpful
January 23, 2023

Best company
Best offers ever!
Its worth to recommend it friends

Date of experience: January 22, 2023
New Hampshire
1 review
0 helpful votes
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5 stars!
January 23, 2023

Very user friendly, great experience and great prices!

Date of experience: January 22, 2023
Canada
1 review
0 helpful votes
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Easy to use site.
January 23, 2023

Ease of use. Ease of choice buttons. It has competitive pricing. I will try to book with them again in the future.

Date of experience: January 22, 2023
Virginia
1 review
0 helpful votes
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Irresponsible
February 22, 2023

My friend and I booked the same flight and mixed up our information upon confirmation.

Date of experience: January 22, 2023