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SmartFares

4.2
smartfares.com
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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.

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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,862 reviews

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MARIAMA Y.
Benin
1 review
0 helpful votes
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Réservation en ligne
January 24, 2023

J'ai eu du mal car les messages viennent en anglais donc difficulté de traduction. En attente du billet d'avion depuis plus de 48 h le délais d'attente est long obligé d'aller en agence pour finaliser la transaction.

Date of experience: January 24, 2023
ALEXANDER H.
New Zealand
1 review
0 helpful votes
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Review
January 24, 2023

Easy to navigate. Strange that no confirmation when booked

Date of experience: January 23, 2023
RYAN I.
Colorado
1 review
0 helpful votes
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Great
January 24, 2023

So far so good! The booking experience went great, and the price was right.

Date of experience: January 23, 2023
MAYRA O.
Texas
1 review
0 helpful votes
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Great company
January 24, 2023

Great experience buying the tickets and of course excellent service

Date of experience: January 23, 2023
RYAN M.
Oregon
1 review
0 helpful votes
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Easy to use
January 24, 2023

The website and directions were fairly easy to navigate, I had no issues.

Date of experience: January 23, 2023
AVDYL B.
New York
1 review
0 helpful votes
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Very good
January 24, 2023

It was very easy and helpful for me booking through this site

Date of experience: January 23, 2023
LAURA H.
Canada
1 review
0 helpful votes
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Facil
January 24, 2023

Fue muy facil y rapido gracias, definitivamente volvere a buscar vuelos en esta aplicacion

Date of experience: January 23, 2023
LUIS V.
Texas
1 review
0 helpful votes
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NA
January 24, 2023

Everything good so far first time using this airline

Date of experience: January 23, 2023
MATHEW V.
Florida
1 review
0 helpful votes
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GOOD
January 24, 2023

Fast service. Good price. Would buy again from smart fares in the future.

Date of experience: January 23, 2023
CAROLINA Z.
Costa Rica
1 review
0 helpful votes
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Good experience
January 24, 2023

Good prices and options, easy to book air tickets.

Date of experience: January 23, 2023
NINA I.
Massachusetts
1 review
0 helpful votes
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Easy quick and convenient
January 24, 2023

The site was Easy and affordable
Quick and convenient for my booking

Date of experience: January 23, 2023
BILLY Y.
AE
1 review
0 helpful votes
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Excellent
January 24, 2023

Keep it up! Good and fast service. Thank you very much!

Date of experience: January 23, 2023
PATRICIA W.
TT
1 review
0 helpful votes
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Very much to the point. Transaction was smooth
January 24, 2023

1st time user. Will recommend and will be using again

Date of experience: January 23, 2023
LOIDA C.
Oregon
1 review
0 helpful votes
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I received my booking information but still didn't get my e tickets
January 24, 2023

It's good waiting for my e ticket still didn't receive it

Date of experience: January 23, 2023
PAULA W.
Illinois
1 review
0 helpful votes
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Good experiencia
January 24, 2023

Todo bien, comprar por esta plataforma. Rápida y buen precio

Date of experience: January 23, 2023
JIMANG T.
Canada
1 review
0 helpful votes
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Nice experience
January 24, 2023

It's a nice experience to book from you, effective and easy.

Date of experience: January 23, 2023
DAPHNE N.
New Hampshire
2 reviews
0 helpful votes
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Smooth Process and Awesome Deal
January 24, 2023

Site was user friendly. Super easy to navigate and great deal, thanks!

Date of experience: January 23, 2023
GILBERTO Z.
Florida
1 review
0 helpful votes
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Reclamo de pago por asie6
January 24, 2023

Luego de realizar la compra me pusieron un cargo de $45 lo cual llame y quedaron de reembolsarlo. Y fueron muy amables.

Date of experience: January 23, 2023
JACQUELINE J.
Wisconsin
1 review
0 helpful votes
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Na
January 24, 2023

This was a fast process in the rates were very good

Date of experience: January 23, 2023
KEVIN H.
Indiana
1 review
0 helpful votes
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Great prices, will use again.
January 24, 2023

Second time booking through Smartfares, no problems.

Date of experience: January 23, 2023
3,184 reviews are not recommended
Doug Martin
Doug M.
Typically responds within 5 days
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