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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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It was easy to book a flight and the cost was reasonable. The only problem I had was that there was no price information for picking a seat. That was expensive.
It was easy to book a flight and the cost was reasonable.
La búsqueda fue al principio un poco lenta y me cambiaban el precio, pero luego lo logré sin ningún problema.
Quick and easy. Also has the cheapest rates. Even better than Expedia and kayak.
Worked well! Good prices, too pricey for the carry on, IMO.
Very easy to book and received confirmation fast. Follow emails also always help
My friends and I bought our tickets together. Whenever we were buying them on our laptops and hit "pay" one of my friends got charged double, the other had a completely different name printed on their ticket, and the other one had a completely different flight. We were buying these tickets together on our own personal computers... we took our time, made sure the information was right and matched up with each other's... when all of this chaos happened we called, and the people were so RUDE, they charged us over $75 to fix something that was not our faults. When we wanted to cancel, we kept getting hung up on. Everyone was so rude I have never experienced this before. Do not recommend. App is not helpful at all. We would have canceled on there but there was no option to do so :) lost money.
Amazing choice, prices and easy to pay. I do recommend this website.
Easy to use web site, however I did not appreciate the follow up call later that evening asking me for more money to guarantee the flight for cancellation, luggage and etc.
Got email with ticket numbers and confirmed flight. Confused about why seating link wouldn't work when I clicked 404 error code popped up.
Quick end easy to find a fair fare,
Prices have gone up so much
Aun no se cofirma mi compra………………………………………………………..
First time for booking flight met status pending about 5 hours，i am afraid to something wrong and was calling fail，but typing so good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members