SmartFaresReviews 10,228

My card was declined and I called the support and they were very kind and listened to the reason. They held my ticket booking for 3 days and I got the same rate later on. They also helped to bill me with the choice of my currency (Euro).

The con is, I had to call and ask for /explain why I was charged more than what I was shown on the final payment page. And it was due to Dollar to Euro exchange. I hope this can also be automated - that the billing is done in the same currency as shown in the payment page and not go through these hassles.

Ninguna compañía me dejaba comprar un tramo, gracias a ustedes lo obtuve

Too be honest, I was terrified after I purchased and saw many negative reviews about some people never gets their confirmation mail…
Thank god i received my Confirmed ticket in less than 24 hrs. (Precisely 16 hrs)
Anyway, Thanks Smart fares for the cheap rate and fast transaction!

It was easy and fare was as published with no hidden extras

I basically ended up doing the booking myself. I had questions but they were not answered. I had quite a surly male rep on the phone and he was very unhelpful.

Mostly good, relatively easy, though on the 1st try the reservation request for some reason did not go through.

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It was a pleasant experience. Easy, void of complications and the follow up was prompt.

So far the price is right but it's a bit early in the experience to give a full rating.

Fué muy simple y sencillo.
Pero, me gustaría que el boleto sea traducido a español, ayudaría a más personas que hablan español

Response was a little slow as I had to call 2 times because my bank blocked the transaction thinking it was fraudulent. However the issue was solved once I reassured the bank that it was a legitimate buy. One good think about your site is that, as opposed to many other ones, prices listed are for flights that are actually available. Many others show cheaper prices for flight that are no longer available simply to attract customer. After booking those sites tell you that the flight is no available and offer some that are almost double in price. This obviously dishonest and there should be a web site to complain about those shady sites. Luckily yours does'nt seem to be among them.

Me gusto cuando encontré el precio del vuelo económico que tanto he estado buscando y lo encontré con ustedes

I was charged 40$ extra for seat selection when this was not included in the original price. They ask misleading questions about seat preference (Aisle, window, etc) but never explicitly state that this will add a large fee to your order. The process was misleading and the total cost was never displayed before purchase. In all this was a disappointing experience