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SmartFares

4.2
smartfares.com
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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.

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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,607 reviews

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ROSA C.
California
1 review
0 helpful votes
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Just okay
March 4, 2023

Clarify additional costs for things like seat selection.

Date of experience: February 1, 2023
EVA C.
Panama
1 review
0 helpful votes
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Excelent Service
February 2, 2023

NICE A FAST GOOD PRICE, no issue, easy access, and you can choose many way to pay and best rateas well

Date of experience: February 1, 2023
DIANA M.
Mexico
1 review
0 helpful votes
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Everything ok
February 2, 2023

Everything ok price good and very fast
Is cool thank you

Date of experience: February 1, 2023
NGOC I.
New Zealand
1 review
0 helpful votes
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Service
February 2, 2023

The booking and payment process are really careful and fast

Date of experience: February 1, 2023
CONRAD F.
California
1 review
0 helpful votes
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Efficient
February 1, 2023

Very satisfied and answered my questions with professional courtesy.

Date of experience: February 1, 2023
WIRLENY V.
Argentina
1 review
0 helpful votes
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TODO BIEN
February 1, 2023

EXCELENTE, MUY FACIL DE BUSCAR, PRECIOS A CORDE A LAS NECESIDADES

Date of experience: February 1, 2023
JYOTI X.
New York
1 review
0 helpful votes
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Great
February 1, 2023

It was good experience I got all my missing information

Date of experience: February 1, 2023
PAVAN B.
Michigan
1 review
0 helpful votes
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Unsatisfied with customer service
March 3, 2023

Agents are rude while having a call with them for information

Date of experience: February 1, 2023
ITZIA I.
Azerbaijan
1 review
0 helpful votes
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Good!
February 1, 2023

Was super fast and everything clear, the best price.

Date of experience: February 1, 2023
KATELYN K.
California
1 review
0 helpful votes
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Booking
March 3, 2023

Difficult, took a long time to receive confirmation.

Date of experience: February 1, 2023
LATISHA D.
Florida
1 review
0 helpful votes
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Easy
February 1, 2023

Booking group flights on Smart Fares was super easy.

Date of experience: February 1, 2023
SAMUEL A.
Oregon
1 review
0 helpful votes
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Great!
February 1, 2023

Very helpful and communicative and i really really appreciate the help.

Date of experience: February 1, 2023
LYDSIA G.
Puerto Rico
1 review
0 helpful votes
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Buena
February 1, 2023

La aplicación estuvo bien llevadera y fácil de manejar

Date of experience: February 1, 2023
LEONEL M.
New York
1 review
0 helpful votes
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Everything till the moment is going excelente looking forward to work you all again
February 1, 2023

Excelente no complaints to the moment. It seen very good let's continue that. Way because the moment you change everything change

Date of experience: February 1, 2023
JHONNEY K.
Peru
1 review
0 helpful votes
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.
March 3, 2023

..

Date of experience: February 1, 2023
BOUALIN I.
Wisconsin
1 review
0 helpful votes
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Been great experience my first time using the service.
February 1, 2023

Been great experience my first time using the service.

Date of experience: February 1, 2023
Daniel O.
New Jersey
3 reviews
0 helpful votes
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Options
March 3, 2023

Too many options to charge me more money. Site needs straight forward pricing

Date of experience: February 1, 2023
DANIEL Q.
North Carolina
1 review
0 helpful votes
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Trip
February 1, 2023

Easy to use. Easy to navigate. Quick confirmation.

Date of experience: February 1, 2023
WILLIAM T.
New York
1 review
0 helpful votes
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Worked well.
February 1, 2023

I was satisfied with my booking experience on SmartFares.

Date of experience: February 1, 2023
WARUNI K.
Canada
1 review
0 helpful votes
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Don't force me to type stuff
February 1, 2023

Don't waste my time with these emails and how long they have to be

Date of experience: February 1, 2023
2,977 reviews are not recommended
Doug Martin
Doug M.
Typically responds within 5 days
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