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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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The service was excellent and smooth. I will be using again.
It was great, easy and quick, no complications to understand while browsing.
Great experience so far, waiting to fly with them to write more about it.
Smartfares had the lowest flight from Boston to Greenville for 316 per person they issued my ticket within 4 hours with no problems thanks so much smartfares for all your help
Great prices, easy booking process and quick response time with ticket confirmation!
Great experience, will use smart fares again for sure
I can't understand how can I pay my ticket. How can I change the payment method.
Flight booked within 1 hr I made the flight and will likely use this app to book again in the future
It's easy and transaction is fast. Will surely recommend to others.
Easy to use and great prices. The whole process was simple and efficient.
Why i haven't received my ticket yet it took long time
I could not see what bags I was allowed in this flight
As my first experience it looks very promising. Hopefully will continue.
It was an easy process and the website was easy to navigate and information were clear
Easy to us. Great prices. I just hope this isn't " to good to be true".
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members