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From the business

Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,714 reviews

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Canada
1 review
0 helpful votes
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Satisfactory
February 8, 2023

Satisfactory tried calling several time was disconnected every time

Date of experience: February 8, 2023
Florida
1 review
0 helpful votes
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Good
February 8, 2023

Everything was great but I think I have not been charged for my ordered.

Date of experience: February 8, 2023
Maryland
1 review
0 helpful votes
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Feedback
March 10, 2023

My experience was great it's fast and affordable with good prices

Date of experience: February 8, 2023
Peru
1 review
0 helpful votes
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Check in
February 8, 2023

Cómo sacar el check in para pode despegar en el avión?

Date of experience: February 8, 2023
Argentina
1 review
0 helpful votes
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Gracias
February 8, 2023

No hablamos ingles.debería estar también en español

Date of experience: February 8, 2023
California
1 review
0 helpful votes
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Need ticket
March 10, 2023

Hello I need my ticket now, can you compensate if I miss my flight

Date of experience: February 8, 2023
Illinois
1 review
0 helpful votes
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Very professional
February 8, 2023

I received my confirmation on time
They sent me an e-mail to confirm everything was ok

Date of experience: February 8, 2023
District of Columbia
1 review
0 helpful votes
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Fast
February 8, 2023

Easy and good offers the process very fast
Thanks 100% recommended

Date of experience: February 8, 2023
Brazil
1 review
0 helpful votes
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EXTRAORDINARY SERVICE
February 8, 2023

IT IS A RELIABLE PLATFORM TO BUY AIR TICKETS IN ADDITION TO APPLYING SECURITY MEASURES TO AVOID FRAUD.
THEY ARE VERY GOOD I HIGHLY RECOMMEND THEM EXCELLENT SERVICE.

THANKS.

Date of experience: February 8, 2023
Indonesia
1 review
0 helpful votes
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Nice!
February 8, 2023

Nice to fast hope never have a problem booking on this site

Date of experience: February 8, 2023
Slovakia
1 review
0 helpful votes
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Review
February 8, 2023

Best experience I've ever had, good job, terrific, amazing, well done, keep it up

Date of experience: February 8, 2023
Spain
1 review
0 helpful votes
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Very useful the Smartfares chat through the wasup, I have a problem with the first ticket I got and in six days I got the reimbursement in my bank account, so I decided to book again with Smartfares

Date of experience: February 8, 2023
Argentina
1 review
0 helpful votes
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Mala Sorpresa
March 10, 2023

Compre en moneda Pesos Argentinos, me cobraron en dólares

Date of experience: February 8, 2023
Colombia
1 review
0 helpful votes
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So so
February 8, 2023

I request that when a reservation is made they confirm it immediately in the mail because I only received notification within 24 hours

Date of experience: February 8, 2023
Czechia
1 review
0 helpful votes
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Everything was smooth
February 8, 2023

My booking experience was great, thanks! Easy to process my booking.

Date of experience: February 8, 2023
Texas
1 review
0 helpful votes
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Ticket
February 8, 2023

Great web site good deals I found on flights and it was easy to search finds you the lowest fare good options when your looking for options

Date of experience: February 7, 2023
Qatar
1 review
0 helpful votes
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4
February 8, 2023

Good experience and easy booking, it is very simple.

Date of experience: February 7, 2023
Canada
1 review
0 helpful votes
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Good
March 10, 2023

It was good. The email could be sent earlier, not the next day.

Date of experience: February 7, 2023
California
1 review
0 helpful votes
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Excellent
February 8, 2023

Easy to book an airline ticket. It offers over prices that other travel sites. I have been using smart fares for a while. I am hoping that I will get a reward for always using Smartfares.

Date of experience: February 7, 2023
Hong Kong
1 review
0 helpful votes
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Great
February 8, 2023

Everything went very smooth, but there is so many options need to select

Date of experience: February 7, 2023