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SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
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No hablamos ingles.debería estar también en español
Hello I need my ticket now, can you compensate if I miss my flight
I received my confirmation on time
They sent me an e-mail to confirm everything was ok
IT IS A RELIABLE PLATFORM TO BUY AIR TICKETS IN ADDITION TO APPLYING SECURITY MEASURES TO AVOID FRAUD.
THEY ARE VERY GOOD I HIGHLY RECOMMEND THEM EXCELLENT SERVICE.
THANKS.
Nice to fast hope never have a problem booking on this site
Very useful the Smartfares chat through the wasup, I have a problem with the first ticket I got and in six days I got the reimbursement in my bank account, so I decided to book again with Smartfares
Compre en moneda Pesos Argentinos, me cobraron en dólares
My booking experience was great, thanks! Easy to process my booking.
It was good. The email could be sent earlier, not the next day.
Easy to book an airline ticket. It offers over prices that other travel sites. I have been using smart fares for a while. I am hoping that I will get a reward for always using Smartfares.
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at [email protected], or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.

