SmallwoodsReviews 1,582

I've been purchasing products from Smallwoods for years. Everything comes in a timely manner and customer service is great!

I took an amazing beach sunset photo of my wife while on vacation in Florida and knew I needed it for my office. There was only one company I was ever going to trust to frame that magical moment and it was Smallwoods. The quality of the print was amazing, and the colors were spot on. The sharpness was amazing even with taking a 12 megapixel photo on my iPhone 14 Pro Max in night mode and blowing it up to a 44 x 22 print. The ordering process is so easy and there is always some kind of deal to be had that makes ordering a second (or even a third) print worth it. I received the piece in less than a week without any damages and had it hanging on my wall that same day. I've used Smallwoods 7 times before this and I will continue to as long as they are in business.

My package arrived on time and handled with care. I could not be more happier with your company. I will definitely be working with your company again soon.

Defective item. Impossible to talk to the correct department. After 10 emails back and forth I just gave up. Out of that money. Do not order from these people!

The turnaround was quick, the quality excellent—but most impressively, the care they put into turning my memories into a wall display to share with others was so genuine. I'll be back, Smallwoods!

As I ordered my selected size kept defaulting to a larger piece so instead of an 8x10 I received 25x17. When we opened the box it was extremely disappointing as the color in our picture was washed out blue. When I reached out to Smallwood, I was told I could return it (at my cost) and reorder it using the same discount code/amount. We have ordered many things from here and this has been the only one to be such poor quality printing but the customer service we received will prevent us from future purchases.

In shipping my box was damaged. I could tell that the box was not the normal Smallwoods box I was used to, and did not have their trademark tape. The box had been crushed and was caved in. When I opened it, sure enough, one of the pictures was damaged. I called and told of my problem and a very friendly customer representative, Nicole, had a replacement family wedding picture sent to me within a week! Thank you again! I am very satisfied!

I have ordered from Smallwoods several times and this was the first time something had come damaged. When I emailed customer service, not only were they quick to respond…. They had zero hesitation fixing the issue and sending out replacements. Once I received the replacements, they even followed up with me to make sure I received them and that they were up to par. You don't see customer service like this much anymore. Will absolutely continue purchasing!

Very easy to navigate the site and order. I just wish the picture came out clearer.

I ordered several large frames for mothers day. When I received my order, one of the photo qualities was a little blurry, due to resolution. They let me choose another photo and shipped me another print free of charge. Unfortunately when the replacement arrived, it was damaged during delivery. Looks like someone may have stepped on the box as the print had a lot of creasing. I asked if they could ship another print that I could just put into the existing frame, they sent it out almost immediately again! Superb customer service. They really want you to enjoy your photos! They will forever be my go to for decorating my home!

I'm in love with my photos. The birds look so real. Frames are amazing.

The product was absolutely beautiful! I love how large it was on my wall.