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Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.
Smallwoods Reviews Summary
Smallwoods has a rating of 4.4 stars from 1,588 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 13th among Home Decor sites.
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Beautiful pictures exactly like the photos. We ordered 2 smaller canvas and their biggest canvas and they all turned out beautiful. I received them less than a week after I submitted the order. Very impressed!
I'm very upset with this order because the hardware is placed on the wrong side, forcing you to hang the picture upside down.
Even with old photos & poor pixels, therefore, the quality of the prints are superb & the newer & better pixel quality prints are exquisite! We ended up ordering more…& more! A total of thirteen!
I live our pictures, my only complaint is in some areas the image looks stretched. Which I figured may happen due to how large they are, I just was hoping it wouldn't. You can't tell unless you are super close to them though! Very quick shipping and very good quality frames.
Hey Kaylee!
Thanks for sending this feedback in! We are sorry to hear one of your images didn't turn out as expected. We would recommend taking a picture of your item and submitting a support ticket with our Loyalty team so they can review. https://www.smallwoodhome.com/a/support (:
The shipping was fast on my first purchase! Still waiting on my other but it came nicely packaged and came out clear and beautifully done!
I called to explain the picture in this frame cropped my husbands head off. I called and you sent me a new picture that was suppose be adjusted for the frame. You sent the exact same picture with the exact same problem.! Frustrated because no one listens to fix the issue.
Hi Shanna! Thank you so much for raising awareness about your order. We are so sorry this happened to you. After you brought this issue up with our team, they issued a replacement and made a note for our team to ensure the glitch does not happen again. We hope you love your new print, and again, we apologize that this happened in the first place. Please let us know if we can do anything else for you!
When my pictures did not meet my expectations, my concerns were quickly addressed and remedied. They were able to work with me and help get me pictures that I'm proud to put on my walls.
I am not fully impressed for the price.
They aren't glossy like prints and you can see the texture near and far.
They are light weight.
Id say if you are looking for the experience and ordering from smallwoods save the money.
Hey Jordan! Thank you for your feedback. We are sorry that this order did not meet your expectations. If you want the glossy appearance, we recommend ordering the acrylic frames instead of the frames in the future!
Please let us know if we can do anything else for you.
I was overjoyed with what we ordered. It was exactly what we wanted. The quality is high and the pictures look great! I was worried it would be blurry but they look amazing. Very glad we made this order!
I cant brag enough about the quality of the products and the fair pricing! Customer service 10/10 on fixing any issues that arise!
I needed to make a big order fast for my office and look professional, 2 dozen big, framed pictures! I had them hanging within 2 days! They look fantastic!
We have used Smallwood for several pictures in our home. We always get so many compliments and we love how they turn out each time.
Such great quality and quick turn around. Thank you for helping me make my home a home.
Still have not received my complete order. First half was delivered promptly. Have not received rest of order and can not track items.
Hey Cyndy! We sent you a private message regarding your order. After our review, it looks like the carrier noted the item was damaged. When you get the chance, please check out our DM with the next steps!
This was my second time ordering and I couldn't believe my eyes when I opened the packaging. They are absolutely perfect, I couldn't be happier with the result.
I have ordered from smallwoods twice now and both times it has been amazing! I can't beleive how quickly the products arrive and the quality is unmatched! I also purchased these as gifts for my parents and my in-laws.
Explained my picture had a scratch and they have keep telling me to send picture after pictures and just giving me the go around I just stopped trying and will have to stay with it defective
I love the quality of framed canvas, the size and detail - just perfect! Cannot wait to hang them on the walls
Also overall communication was A+
Will be returning soon ;)
Loved my items. Just wish the shipping would have been better.
It was delayed several times. Then my item was left in the yard. There was no plastic wrap or anything protecting my items. For the amount of money, I would expect better packaging and better shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Macy!
Thank you for reaching out and sharing your feedback. It looks like one of our agents replied to your email, asking for a video of the front and back of the item so we can document it for our team! When you get a chance, would you please send that over so they can review?
Thank you so much!