Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Smallwoods

Smallwoods

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.


smallwoodhome.com
Longview, Texas, United States
How would you rate Smallwoods?
grey stargrey stargrey stargrey stargrey star

Smallwoods Reviews Summary

Smallwoods has a rating of 4.4 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 13th among Home Decor sites.

service
309
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Connie R.
Unfollow Connie R.
Share Review
Report Review

Good experience
July 19, 2025

Need help with making picture with subject closer up and they did it for me!

Date of experience: July 19, 2025
Washington
1 review
0 helpful votes
Follow Malaly O.
Unfollow Malaly O.
Share Review
Report Review

Highly Recommend This Service
July 19, 2025

I'm so happy with the picture I ordered of my husband. It's clear, sharp, and looks amazing. The quality is better than I expected. I'll definitely order again!

Date of experience: July 18, 2025
Iowa
1 review
0 helpful votes
Follow Kim S.
Unfollow Kim S.
Share Review
Report Review

Missing canvas
July 19, 2025

One of my canvases is still missing. Contacted customer service and they said that it would be delivered today but it's still not here.

Date of experience: July 18, 2025
Wisconsin
1 review
0 helpful votes
Follow Sarah A.
Unfollow Sarah A.
Share Review
Report Review

Great Customer Service
July 18, 2025

I ordered a large framed print that was damaged during shipping. I went to Smallwood's website, uploaded two pictures, and the new print arrived at my house three days later. This is my 4th order and I treasure these prints!

Date of experience: July 18, 2025
Alabama
1 review
0 helpful votes
Follow Ruby J.
Unfollow Ruby J.
Share Review
Report Review

Picture
July 18, 2025

Please with order over all but one 8x10 was a little dark I just presume it happens sometimes in copies

Date of experience: July 18, 2025
New Jersey
1 review
0 helpful votes
Follow Kayla P.
Unfollow Kayla P.
Share Review
Report Review

Great service
July 18, 2025

My picture was delivered damaged, but the customer service was top notch and already having a new one sent out.

Date of experience: July 18, 2025
Kansas
1 review
0 helpful votes
Follow Kati M.
Unfollow Kati M.
Share Review
Report Review

Great Quality
July 18, 2025

Ordering was very easy and there was a good sale. Quality is always top notch. Item is packaged well and picture looks so great. Ten days total from order date to delivery date. Would definitely recommend!

Date of experience: July 16, 2025
Illinois
1 review
0 helpful votes
Follow Bethany L.
Unfollow Bethany L.
Share Review
Report Review

Perfect
July 18, 2025

I love these! I have multiple of different sizes throughout my home. They are so cute!

Date of experience: July 17, 2025
Indiana
1 review
0 helpful votes
Follow jewell F.
Unfollow jewell F.
Share Review
Report Review

Perfect
July 18, 2025

Return customer… always a perfect product will always continue to use this service

Date of experience: July 17, 2025
Tennessee
1 review
0 helpful votes
Follow Louise B.
Unfollow Louise B.
Share Review
Report Review

Custom Print
July 18, 2025

Our original order was a custom canvas print yet when we received it, part of the photo wrapped around the edge cutting off our daughter's face. Customer Service was phenomenal! We received credit and advice on what the best product to order for the image. Just received the new framed custom photo and it's beautiful. We are very happy with the product yet most of all with the customer service working with us when the initial product didn't work. We will definitely order from Smallwood again.

Date of experience: July 17, 2025
Illinois
1 review
0 helpful votes
Follow Maribel S.
Unfollow Maribel S.
Share Review
Report Review

Best photo prints!
July 18, 2025

I have ordered from smallwood multiple times and they never disappoint! I had a blurry print once and they replaced it fast and easy. Their customer service is friendly and very professional. Love the print refill option!

Date of experience: July 17, 2025
California
1 review
0 helpful votes
Follow Janet G.
Unfollow Janet G.
Share Review
Report Review

Wedding
July 17, 2025

Our daughter is getting married in November and a friend used you for their daughter's wedding very impressed with I love the quality of the pictures and the frames. I question the square frame at first because it looks like it had a big nick in the top of it, but I noticed after I opened the other boxes of pictures I ordered it was that way on some of them too so maybe it's just in the grain of the wood used.

Date of experience: July 17, 2025
Texas
1 review
0 helpful votes
Follow Ashley C.
Unfollow Ashley C.
Share Review
Report Review

Beautiful picture
July 17, 2025

Saw post on Facebook. Looked like great quality. Decided to give the company a try for our new family pics and they did not disappoint!

Date of experience: July 17, 2025
Texas
1 review
0 helpful votes
Follow Kalyn T.
Unfollow Kalyn T.
Share Review
Report Review

Love every time we order
July 17, 2025

We love these frames! We get soo many compliments on them. This was my third order and already planning my next order

Date of experience: July 17, 2025
Texas
1 review
0 helpful votes
Follow Michelle C.
Unfollow Michelle C.
Share Review
Report Review

The photos were great
July 17, 2025

The experience was very easy, I was worried because one of our boxes was ripped open. But all seems to be fine.

Date of experience: July 17, 2025
Tennessee
1 review
0 helpful votes
Follow Amy A.
Unfollow Amy A.
Share Review
Report Review

Blown Away
July 17, 2025

I am absolutely blown away with our prints from your company! As a photographer, I have spent the last 15 years making sure that everyone has beautiful prints for their walls while at the same time, neglecting my own. I am always reluctant to order online for various reasons, so I never did. I went to a friend's home and had to know who in the world did her prints on her wall. Want to know who? YOU! I went home that night and ordered framed prints for my walls of our family beach trip. I am beyond pleased and will definitely order again very soon!

Date of experience: July 17, 2025
Texas
1 review
0 helpful votes
Follow Crystal T.
Unfollow Crystal T.
Share Review
Report Review

Amazing
July 17, 2025

I love the style of material the pictures are printed on. Pictures are always clear and look perfect on the wall.

Date of experience: July 17, 2025
South Carolina
1 review
0 helpful votes
Follow Yonna A.
Unfollow Yonna A.
Share Review
Report Review

Wonderful company
July 17, 2025

I've ordered several times before and love Smallwoods. This order they sent me an email about one of my prints not being quality. They worked with me and got the issue fixed! It meant a lot that they just didn't proceed with the order. Thank you Smallwoods!

Date of experience: July 17, 2025
New York
1 review
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Receiving so many compliments!
July 17, 2025

The frames and prints are absolutely gorgeous. They came out even better than I was expecting! Everyone who comes over and sees them are blown away, and ask me where I bought them from. We are very happy and will be returning customers for sure!

Date of experience: June 20, 2025
Alabama
1 review
0 helpful votes
Follow Brooke M.
Unfollow Brooke M.
Share Review
Report Review

Resolution of order
July 17, 2025

My experience with Smallwood was superior. There was an issue with the print I submitted and they would not proceed with production of the product until it was resolved. They were in contact, through email the entire time, until it was resolved.

Date of experience: July 17, 2025