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Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.
Smallwoods has a rating of 4.4 stars from 1,590 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 13th among Home Decor sites.
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I ordered a 44x22 wood framed canvas print. The production time and shipping was fast! When I received my package I was satisfied with the quality of packaging. Upon opening it I was AMAZED with the quality, color, realism and overall appearance! I glance at it often in awe throughout the day!
Ordered my first smallwood frames and I am extremely satisfied! The process was super easy, from creating my frames, ordering, and delivery was smooth! The quality of the materials used to print the photos was great! Also great customer service! When one of my photos didn't upload properly, they notified me so I can directly send them the image and they made sure it printed properly!
I've bought multiple pictures from you guys 3x now and overly impressed each time. They're just perfect. And customer service is just the best at helping if there's an issue!
I order from here each year as I update our family pictures and the refill option is perfect! It is so easy to update our pictures each year and fast!
I ordered a replacement canvas for one of my frames and then decided to keep both and I then needed to get a frame for the canvas. It was quite complicated to get just the frame for the canvas I had just ordered. I had to do a custom order and it ended up being quite expensive to get the canvas and then the frame to match later. I definitely will always order the whole thing from now on LOVE your products and they make my home so beautiful and cozy!
I had been contemplating on placing an order with Small woods, and I am so happy I did. I had been looking for something to fill a large wall in our living room and the 44x22 frames did just that. Also loved supporting a family owned business.
I received a damaged picture direct from delivery this morning. I reached out them right away about the issue and I got a response from customer service within 5 minutes! They told me they would be sending out a new picture right away and told me I didn't need to send back the damaged one. I really appreciate how this was handled and corrected so quickly!
I ordered 6 20x30 pics with frames. I couldn't be happier! I have all my grandkids lined up on my wall, and i love looking at them so much! They also love seeing themselves. I will definitely be ordering here again!
We've ordered multiple times and have always loved the look of them in our home! This was the first time we've ordered print refills and excited for this new option!
I absolutely love my framed pictures! They are so beautiful and added so much to my living room walls. I am extremely happy with my purchase and highly recommend Smallwoods.
Smallwood have helped me preserve precious memories of my family forever! Thank you SmallWood!
Everything was perfect. It was shipped very fast. I got it within a week great quality. It's up on my wall already and I've gotten so many compliments. Thank you.
I first ordered from Smallwoods several years ago, with little expectations. Unbeknownst to me, Smallwoods would become a part of mine and my family's livelihood. I give Smallwoods pictures as gifts for all occasions. I give gif5 certificates as well. People look forward to looking at my new additions to my walls. And I've been told many times "I give the best gifts". My children tell me "I'm a little extra ". But not once have they complained about receiving a picture of them with their significant other, their children or their own family. These pictures are more than pictures, they are memories of the wonderful times and people in my life and of the lives of the people I gift them to.
Excellent products and customer service. I've been a repeat customer for years and will continue to be for many more.
I accidentally ordered the wrong color frame and they were so quick to correct it and my order came SO FAST. AND they are BEAUTIFUL!
I ordered for the first and was nervous if my pictures would look cheap but they were beautiful and came with the jute string to hang with. I would recommend to anyone.
My picture was damaged during shipping and they sent a new one right away. I also got a picture and it was pixelated. They offered to put it through their AI focusing technology and reprinted it. Thank you!
I was thrilled to see how quickly my stunning picture arrived. I'm so inspired by how vivid the photo turned out. It's absolutely breathtaking and I'm so eager to display it in my piano room.
Smallwood doesn't disappoint. Beautiful work and great pricing.
Answer: Hey Tammy! We'd recommend calling our team at (903) 321-2535 to tell them exactly what the email said. They will likely create an email thread with you if something needs to be fixed!
Answer: Hey Stephanie, thanks for reaching out! We are sorry to hear this. We suggest reaching out to our Loyalty support team to have them provide the next steps. https://www.smallwoodhome.com/a/support
Answer: Hi Priscilla! It looks like one of our agents did receive your physical address and updated your order. They emailed back as of this morning with confirmation. (: Please let us know if you need anything else from us! We hope you love your order.
Answer: Hey Jennifer! Currently, we have a 12-hour modification and cancellation window. If you are within this window, you can fill out our cancellation portal on our website https://www.smallwoodhome.com/a/support. If you have concerns about the timeline, you can always call our Loyalty support team at (903) 321-2535 with your order number, and they are happy to help.
Answer: Hello Ann! Live chat with our team (available 7 days a week) and they would be more than happy to provide you an update on your order!
Answer: Hi there Karen! We hate to hear this, that's not the experience we wanted you to have! Please reach out to our team via live chat at www.smallwoodhome.com/a/support and we would be more than happy to fix you up.
Answer: I had one print damaged during shipping but was able to fix it easily. They need to work on packing and shipping. There are opportunities for improvement.

