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Smallwoods

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.


smallwoodhome.com
Longview, Texas, United States
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Smallwoods Reviews Summary

Smallwoods has a rating of 4.4 stars from 1,590 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 13th among Home Decor sites.

service
311
This company responds to reviews on average within 8 days

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South Dakota
1 review
0 helpful votes
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Wonderful
August 25, 2025

Easy to pick photos and came faster than I expected! Will definitely be ordering more

Date of experience: August 25, 2025
Oklahoma
1 review
0 helpful votes
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Everything I Hoped For & More…
August 25, 2025

I ordered a 44x22 wood framed canvas print. The production time and shipping was fast! When I received my package I was satisfied with the quality of packaging. Upon opening it I was AMAZED with the quality, color, realism and overall appearance! I glance at it often in awe throughout the day!

Date of experience: August 25, 2025
Macao
1 review
0 helpful votes
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Best Quality Portraits!
August 25, 2025

Ordered my first smallwood frames and I am extremely satisfied! The process was super easy, from creating my frames, ordering, and delivery was smooth! The quality of the materials used to print the photos was great! Also great customer service! When one of my photos didn't upload properly, they notified me so I can directly send them the image and they made sure it printed properly!

Date of experience: August 25, 2025
Nebraska
1 review
0 helpful votes
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Absolutely PERFECT
August 25, 2025

I've bought multiple pictures from you guys 3x now and overly impressed each time. They're just perfect. And customer service is just the best at helping if there's an issue!

Date of experience: August 25, 2025
Illinois
1 review
0 helpful votes
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Amazing
August 25, 2025

I order from here each year as I update our family pictures and the refill option is perfect! It is so easy to update our pictures each year and fast!

Date of experience: August 25, 2025
Oregon
1 review
0 helpful votes
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Frame ONLY
August 25, 2025

I ordered a replacement canvas for one of my frames and then decided to keep both and I then needed to get a frame for the canvas. It was quite complicated to get just the frame for the canvas I had just ordered. I had to do a custom order and it ended up being quite expensive to get the canvas and then the frame to match later. I definitely will always order the whole thing from now on LOVE your products and they make my home so beautiful and cozy!

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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I had been contemplating on placing an order with Small woods, and I am so happy I did. I had been looking for something to fill a large wall in our living room and the 44x22 frames did just that. Also loved supporting a family owned business.

Date of experience: August 25, 2025
Iowa
1 review
0 helpful votes
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Damaged Item Made Right
August 25, 2025

I received a damaged picture direct from delivery this morning. I reached out them right away about the issue and I got a response from customer service within 5 minutes! They told me they would be sending out a new picture right away and told me I didn't need to send back the damaged one. I really appreciate how this was handled and corrected so quickly!

Date of experience: August 25, 2025
Oklahoma
1 review
0 helpful votes
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Beautiful and affordable!
August 25, 2025

I ordered 6 20x30 pics with frames. I couldn't be happier! I have all my grandkids lined up on my wall, and i love looking at them so much! They also love seeing themselves. I will definitely be ordering here again!

Date of experience: August 11, 2025
Wyoming
1 review
0 helpful votes
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ABSOLUTLEY love smallwoods!
August 25, 2025

We've ordered multiple times and have always loved the look of them in our home! This was the first time we've ordered print refills and excited for this new option!

Date of experience: August 25, 2025
Florida
1 review
0 helpful votes
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I LOVE smallwoods
August 25, 2025

I absolutely love my framed pictures! They are so beautiful and added so much to my living room walls. I am extremely happy with my purchase and highly recommend Smallwoods.

Date of experience: August 25, 2025
Missouri
1 review
0 helpful votes
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Memories on my Wall
August 25, 2025

Smallwood have helped me preserve precious memories of my family forever! Thank you SmallWood!

Date of experience: August 25, 2025
New York
1 review
0 helpful votes
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Great quality
August 25, 2025

Everything was perfect. It was shipped very fast. I got it within a week great quality. It's up on my wall already and I've gotten so many compliments. Thank you.

Date of experience: August 25, 2025
Iowa
1 review
0 helpful votes
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Repeat Customer
August 25, 2025

I first ordered from Smallwoods several years ago, with little expectations. Unbeknownst to me, Smallwoods would become a part of mine and my family's livelihood. I give Smallwoods pictures as gifts for all occasions. I give gif5 certificates as well. People look forward to looking at my new additions to my walls. And I've been told many times "I give the best gifts". My children tell me "I'm a little extra ". But not once have they complained about receiving a picture of them with their significant other, their children or their own family. These pictures are more than pictures, they are memories of the wonderful times and people in my life and of the lives of the people I gift them to.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Excellent products and customer service. I've been a repeat customer for years and will continue to be for many more.

Date of experience: August 25, 2025
Georgia
1 review
0 helpful votes
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I love Smallwoods
August 25, 2025

I accidentally ordered the wrong color frame and they were so quick to correct it and my order came SO FAST. AND they are BEAUTIFUL!

Date of experience: August 25, 2025
Georgia
1 review
0 helpful votes
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Hanging canvas
August 25, 2025

I ordered for the first and was nervous if my pictures would look cheap but they were beautiful and came with the jute string to hang with. I would recommend to anyone.

Date of experience: August 25, 2025
New Jersey
1 review
0 helpful votes
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Amazing customer service!
August 25, 2025

My picture was damaged during shipping and they sent a new one right away. I also got a picture and it was pixelated. They offered to put it through their AI focusing technology and reprinted it. Thank you!

Date of experience: August 25, 2025
Illinois
1 review
0 helpful votes
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My vivid photo is breathtaking!
August 25, 2025

I was thrilled to see how quickly my stunning picture arrived. I'm so inspired by how vivid the photo turned out. It's absolutely breathtaking and I'm so eager to display it in my piano room.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Always happy
August 25, 2025

Smallwood doesn't disappoint. Beautiful work and great pricing.

Date of experience: August 25, 2025