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California
2 reviews
6 helpful votes
Follow Dylan C.
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I lost EUR850 because this useless travel site Skyscanner is listing scam travel agencies and does not care if you lose money as long as they are getting paid their fat commission. They will tell you tell have nothing to do with flights they display on their site and the money you lost is gone because is not their job to vet and review the travel agencies that they list on their site.

Trip booked through Sky scanner: Skyscanner / #*******
Flight ticket: *******.

Don't let the reviews on this site fool you. Over 80% of the reviews are bought and paid for from review farms. Don't trust all the glowing reviews as the majority are fake The most important thing to understand that Skyscanner and its related travel agency partners offer no real value. If you see a flight offer just go on the actual airline website and book the flight directly. It will be cheaper and you will save money and hassle instead of dealing with a third party intermediary.

To sum it up, even if you use flight search engine or agency to search for flights, NEVER EVER BOOK A FLIGHT THROUGH THIS SITE. Just take the search results and go on the airline website operating the flight. You will save money, get support in case your flight has issues and you will thank me for saving you trouble

Date of experience: April 11, 2019
Poland
1 review
1 helpful vote
Follow Witold M.
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IF YOU HAVE AN ISSUE WITH A TICKET PROVIDER, BUT YOU HAVE FOUND IT USING SKYSCANNER TRY TO CONTACT SKYSCANNER SUPPORT.

Skyscanner support can be VERY HELPFUL in your case.
In my case I have lost all my hope that Mytrip.com will ever return my money. They did not act honestly and transparently, trying to discourage me to fight about my money any more.
But Skyscanner support have joined the case. Thanks to their very helpful actions Mytrip.com finally have returned all money what I have payed before (3 months ago), for the ticket, what I have never got.

Date of experience: April 7, 2019
GB
1 review
9 helpful votes
Follow CM S.
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They used to be reliable but no longer are.
January 22, 2019

The search the whole month option is very misleading. It quotes a price at 68 euros for outbound and 67 for the return but the ticket price is over 355. That is not good math. It used to be an honest company, but it's not worth your time anymore.

Date of experience: January 22, 2019
Turkiye
1 review
5 helpful votes
Follow Jul T.
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Skyscanner is a fraud company
December 26, 2018

Be sure that you take a big risk using Skyscanner. This service is not reliable. More I will say, this company is a fraud, and probably scyscanner got shares of stolen money which fake agents collect from us. I booked a ticket from Tripair via Skyscanner. They took money, but I did not get any ticket. Tripair customer service does not work, phones are fake. Skyscanner just make a formal reply on my request, they are not going to help. Both Tripair, and Skyscanner are fraud companies. Need to share this information in all resources. Why should I feed thieves? These mother$#*!ers have stolen from street animals which I feed every day.

Date of experience: December 26, 2018
GB
1 review
6 helpful votes
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AVOID SKYSCANNER LIKE THE PLAGUE
October 26, 2018

I've been ripped off to the tune of £800 by a company called FLYSHARP who sell flights through the SKYSCANNER website. Don't even think about using FLYSHARP as they are cowboys if the highest order but I was expecting more from SKYSCANNER but they've more or less washed their hands of it. Something is seriously adrift here folks. Do not book flights through either FLYSHARP or SKYSCANNER or you will live to regret it, like me. Book directly through airline websites only.

Date of experience: October 26, 2018
Indonesia
1 review
5 helpful votes
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SCAM SCAM SCAM! SKYSCANNER AND NUSATRIP
September 30, 2018

DO NOT TRUST SKY SCANNER.

The site shows flights from Jakarta, Indonesia (CGK) to Mouscron, Belgium (MWW) visa NusaTrip but AFTER I buy it the DESTINATION changed!
Mouscron, Belgium (MWW) changed to MALINAU, BORNEO (MWW).

I contacted NusaTrip only AN HOUR after I bought the tickets (which on January 2019) and they charged me 50% for cancellation. What a rip-off! I am sure this is an organized scam!

DO NOT USE EITHER SKYSCANNER OR NUSATRIP

Date of experience: September 29, 2018
Ohio
1 review
4 helpful votes
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Fraud
September 9, 2018

It's a FRAUD. Bought a ticket 4 months ahead but did received any confirmation. I called the customer service, but he told I have no reservation. Don't trust this website.

Date of experience: September 8, 2018
New York
1 review
14 helpful votes
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Sky Scanner or Sky Scammer?
July 16, 2018

What an unreliable, scammy website. I HAVE booked before through Sky Scanner (always choosing an airline website, not one of their unvetted, dodgy, unknown intermediaries) with no problem but now I will not because... 1. You are mislead to believing that this is a comparison of all websites/options for purchasing. Actually many reputable companies and airlines have refused to work with/give money to Sky Scanner, so it's not really even most of the options available to you. 2. The advertised prices are misleading and much more when you click through to book (and I'm not just talking about a few dollars/pounds). This is false advertising, there is no need with technology as it is for prices to be out of date (and it's coincidentally always in their favour). So I can only conclude that prices are manipulated and as a result are regularly advertised falsely. Consumers are smarter than you think, SkyScammer!

Date of experience: July 15, 2018
Florida
4 reviews
1 helpful vote
Follow Anastasia G.
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Convenient site
July 12, 2018

I checked this website because I wanted to buy cheap flights to attend a congress. I set an alarm on this site and it emailed me when flights were cheap. So I'm super happy with it! I'll use it again in the near future.

Date of experience: July 10, 2018
Turkiye
1 review
6 helpful votes
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DO NOT book on Air Viva
July 1, 2018

They give you fake flight tickets! Be aware!
I bought a ticket for 29th of June, and when i arrived to the airport they told me my ticket is for 30th of June.

Date of experience: July 1, 2018
Canada
1 review
8 helpful votes
Follow Kay L.
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DO NOT USE EXPLORETRIP/SKYLINK
June 16, 2018

My boyfriend and I found a flight deal via Skyscanner for tickets from a place called ExploreTrip. I purchased my tickets about 2.5 months ahead of my flight date.

Had I not had a random questions and called Exploretrip (the place that issued my etickets) 2 days before my flight, I would not have found out that Exploretrip actually CANCELLED my tickets without telling me. For 2.5 months I actually had NO TICKETS and would have shown up at the airport to discover that I had no flights but was charged.

They ended up charging me TWICE for 1 pair of tickets bc they did not refund my first pair and my priority was to get the same flights for the same price. They assured me that I was refunded which was why I (stupidly) went ahead and allowed them to charge me again for the flights. Later checking it was not refunded, I called and talked to about 10 people and nobody was able to help me.

Luckily for me, after 2 months of being persistent they finally issued me a full refund. If they did not refund me, I would have opened a case dwith my creditcard company and I would have taken this up with the Ontario Travel Regulators.

WATCH OUT FOR EXPLORETRIP, THEY'RE SCAMMERS. AND WILL CANCEL ON YOU WITHOUT NOTIFICATION AND PROVIDE NO REFUND IF YOU DO NOT TAKE IT UP WITH THEM. BE PERSISTENT.

Date of experience: June 16, 2018
Lithuania
4 reviews
4 helpful votes
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Not amazing
June 17, 2018

Good prices however once you go on the website to complete the booking, by the time you make the payment the prices are increased! Not accurate most of the time

Date of experience: June 16, 2018
Florida
14 reviews
4 helpful votes
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Bingo
May 18, 2018

Wonderful app that is so easy to navigate and book your travel needs. Very reasonable prices. And the fact that there is an app is perfect.

Date of experience: May 17, 2018
Pakistan
1 review
1 helpful vote
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Flight glitches
May 3, 2018

They sometimes gives glitches in the prices. Once I booked my flight for manchestor when I proceed for final payment the fare got changed suddenly.

Date of experience: May 3, 2018
Illinois
2 reviews
1 helpful vote
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Average
April 23, 2018

Average service, you can see the comparables i one site. Ilike the site. Will recommend to friends and family

Date of experience: April 21, 2018
Singapore
1 review
4 helpful votes
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Do not book TRIPSTA via skyscanner
April 19, 2018

I am a victim of this scam company. I wished I had first researched before booking. I actually did not do due deligence check because they were listed on recommendations from skyscanner. Lesson learnt but definitely something has to be done. Reviews are certainly not enough since this has been going on for long. All reputable companies including airlines I believe should disassociate themselves with this frudulent company.
Here is my story. I booked a flight from Singapore to South Africa as directed by Skyscanner to tripsta, I got accurate confirmation after making reservation; then after two days, tripsta sent me a generic cancellation of my booking saying that it contraviens their terms and conditions without any specific mentioned cause. They stated that I will get my full refund within 5 days. This morning I got an alert from my bank on the refund however the amount I paid and what was refunded are different. I got a shortfall of $100. This is a fraud. Why should I be charge for a cancellation effected by Tripsta? We need to escalate this until Tripsta is banned since Im not the only victim, and its been ongoing for years. It could be that their only business is subtle stealing, and might not even be a legit flight agent. But then why would skyscanner add them on their listing. This must STOP.

Date of experience: April 18, 2018
Sweden
1 review
4 helpful votes
Follow Lena F.
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I became very dissapointed booking a ticket at Supersavertravels webbsite, they are presenting one price side side after side while you are doing your reservation with big blue letters, as you enter the last page were you should chose your payment method. To chose payment method you have to scroll down, when you scroll down you loose the sight of the big blue price and you cant see price is changing as long as you dont chose their pree-coseed Nordea payment. Then they write with tiny tiny letter as a last tiny line were you should make a mark on terms and conditions that price is changed, I guess only time they wanna make it hard for costumers to see a price when they changed it to something else? And the reason is to fool as many people as possible, I was one of them and I hope they will consider to change my price back to the right one or give me my money back without charging me. If they wont I will never book via them again and hope other people will read this and skip them as well.

Date of experience: April 7, 2018
GB
2 reviews
8 helpful votes
Follow Pascale P.
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Please be aware that Skyscanner provide quotes from scam car hire companies (such as Economy Booking/Bookinggroup.com). Please also be aware that, when you try and contact Skyscanner to let them know you are "disappointed" about this, you find yourself unable to submit your comments as it rejects whichever email address you give as your contact.

Date of experience: April 6, 2018
New Jersey
3 reviews
12 helpful votes
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Best way to find a good deal
March 15, 2018

This is one of the few websites that let's you choose to see all the prices for a specific month instead of checking each date - one at a time. A HUGE timesaver!

Date of experience: March 14, 2018
Uruguay
39 reviews
47 helpful votes
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Espectacular... el mejor
January 19, 2018

De todos los buscadores, este fue el que mejor funciono en el viaje a republica dominicana. Me permitio comprar el pasaje en españa y me salio mucho mas barato que comprarlo en uruguay. Un real exito

Date of experience: January 19, 2018