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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,480
This company responds to reviews on average within 0 days

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New Hampshire
1 review
0 helpful votes
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My agent, Roxette E was on the search immediately for flights that met my specific requirements.
She was patient and responded to everything I needed to make a good choice for airline tix abroad.

Date of experience: March 27, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're glad to hear that Roxette E provided an immediate response to your travel requests and was patient in assisting you.

Florida
1 review
0 helpful votes
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Skylux
April 6, 2024

Easy booking process. Light on the pressure. Nikita was very knowledgeable, responsive and a good listener

Date of experience: March 27, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're delighted to hear that you found the booking process easy and that Nikita provided knowledgeable and responsive service.

Massachusetts
1 review
1 helpful vote
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Not a great experience
April 6, 2024

We were booked for economy light when we wanted economy seats on our flights. Explanations were not clear. Neither was pricing. Not sure I would use Skylux again.

Date of experience: March 27, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 298631

Thank you in advance.

Florida
1 review
0 helpful votes
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Europe Trip
April 6, 2024

Very easy to make a reservation my agent was helpful and accommodating.

Date of experience: March 27, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're glad to hear you found the reservation process easy and that your agent was helpful and accommodating.

California
1 review
0 helpful votes
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Travel Agent is awesome!
April 6, 2024

Vegas was awesome. He was determined and insistent to provide excellent customer services. I am sure I could book the ticket myself, but it was great to have a REAL human to do this for you, instead of going through a travel website.

Date of experience: March 26, 2024
Herman B. SKYLUX Travel Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Florida
1 review
0 helpful votes
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Ace is Great!
April 5, 2024

My guy Ace helped me with a very complicated travel to Portugal from San Diego with my dog. I could not have navigated it without him.

Date of experience: March 26, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're thrilled to hear that Ace was able to assist you with your complicated travel plans to Portugal from San Diego, especially with your dog.

Florida
1 review
0 helpful votes
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Very good!
April 4, 2024

Your travel consultant Asuna was very helpful patient and friendly. Overall it was pleasant experience.

Date of experience: March 25, 2024
Herman B. SKYLUX Travel Rep
over a year old

We're glad to hear that you had a pleasant experience with Asuna. Your feedback is much appreciated!

Egypt
1 review
0 helpful votes
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Travel to and from the US
April 4, 2024

Carlos was extremely helpful and patient as our reservation destination was changed by us a few times and he kept working with us until a perfect deal was reached

Date of experience: March 25, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you! We're delighted to hear that Carlos provided you with excellent service, even with the changes in your reservation. We appreciate your feedback and are glad we could find the perfect deal for you.

Washington
1 review
0 helpful votes
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Grant was very helpful
April 3, 2024

Grant found us great flights at a reasonable cost.

Date of experience: March 24, 2024
Herman B. SKYLUX Travel Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

North Carolina
1 review
0 helpful votes
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Roundtrip from ATL to SYD
April 2, 2024

My agent, Ringo, was able to get me a better price and worked diligently to meet my scheduling needs. Taking a 14 NZ in December, and my airfare was at least $3-4k than anything I could find on my own.
Highly recommended!

Date of experience: March 23, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.

North Carolina
1 review
0 helpful votes
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Sky Lux review
April 2, 2024

The responsiveness and service were impeccable. My only criticism is that I wasn't informed prior to going through the payment process of cancellation options and related costs. I would have preferred factoring this in when looking at costs the previous day.

Date of experience: March 23, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Florida
1 review
0 helpful votes
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Very satisfied customer
April 2, 2024

My xustomer experience with Sky Lux was very poistive and I would strongly recommned them to all for their travel needs.

Date of experience: March 22, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the great review! We hope to see you in the future.

New York
1 review
0 helpful votes
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Amazing Service
April 1, 2024

Estelle is so amazing and has next level patience along with being smart. She got us a great price and service. She sent us many different options without frowning at all. I called her many times before we finalized the tickets but we're thrilled by the experience.

Date of experience: March 22, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the amazing review! We wish you safe travels.

New York
2 reviews
0 helpful votes
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Skylux made it easy.
April 1, 2024

Air France has a somewhat difficult website so I decided to let Skylux deal with it and book me a round-trip to Paris. They booked us in premium coach and arranged for our desired seats.
Our agent, JOE was experienced, knowledgeable, and pleasant. We were very happy with his assistance.

Date of experience: March 22, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the great review! We always try to provide great alternative services to the airline sites.

Missouri
1 review
0 helpful votes
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Nice service
April 1, 2024

I am using service since last 6 years. Is very nice.

Date of experience: March 22, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the nice review! We always strive for quality services.

California
1 review
0 helpful votes
Follow PATRICIA F.
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Wiser was my concierge and he helped me in every phase of my purchase of the tickets.
He had the courtesy to call me day after to confirm that everything was done and that I understood what I had purchased.

Date of experience: March 21, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear PATRICIA, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we're committed to constant improvement of our services.

New Jersey
1 review
0 helpful votes
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JFK to bkk
March 31, 2024

Idris is always professional and looks at the customers interest. Will always do business.

Date of experience: March 21, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear SUBRATA, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.

Nigeria
1 review
0 helpful votes
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My experience since o started using Skylux is fantastic and I always recommend them to my family and friends

Date of experience: March 21, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear CHINWE, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Wyoming
1 review
0 helpful votes
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Very good
March 30, 2024

The agent Clyde,was very polite and did excellent job,thank you.

Date of experience: March 20, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

Texas
1 review
0 helpful votes
Follow BARBARA F.
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Nikita is responsive and enjoyable to work with. He is efficient and communicative, which I appreciate.

Date of experience: March 19, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear Barbara, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.