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SKYLUX Travel

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,480
This company responds to reviews on average within 0 days

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NL
2 reviews
0 helpful votes
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Not once but twice Otto and Skylux travel helped us out of a jam that I caused. Both went out of their way to help. Many thanks.

Date of experience: April 3, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Massachusetts
1 review
0 helpful votes
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She helped with making a booking to my preference with patience and understanding. Excellent customer care was provided. Thank you

Date of experience: April 2, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

Florida
1 review
0 helpful votes
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Nina is my agent and she does a great job always for myself and my friends.She is always professional and very patience with myself no matter if I have a few changes on certain airlines or flight schedules.I would recommend Nina and SkyLux on any flight I want to schedule. Over all, Nina is a fabulous Travel agent and does all her work with compassion for the clients she services in Travel.Next trip request Nina for Sure! Best Regards, George B.

Date of experience: April 2, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Hawaii
2 reviews
0 helpful votes
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Great Service booking my flights
April 11, 2024

Vanessa helped me with the flights that I wanted and helped me get all the times and days we wanted to fly. Price was very fair, even got a break on the cost in the end!

Date of experience: April 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

It brings us immense joy to hear that Vanessa was able to fulfill your flight requirements precisely, ensuring that you secured the preferred times and days for your journey. Thank you once again for choosing us.

Colorado
1 review
0 helpful votes
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Excellent Customer Service
April 11, 2024

Denver was incredible tenacious in finding just the right flights for our trip and securing a great savings for us. We tried several different combinations and airlines before getting just the right itinerary for our up coming trip. He was patient and followed up every step of the way. Denver was a pleasure to work with.

Date of experience: April 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for taking the time to share your experience with us! We are delighted to hear about your positive encounter with Denver and the exceptional service he provided during the booking process for your upcoming trip.

New Jersey
1 review
0 helpful votes
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First Time User
April 11, 2024

Hand held through entire process. Price was reasonable.

Date of experience: April 1, 2024
Herman B. — SKYLUX Travel Rep
over a year old

On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.

California
2 reviews
0 helpful votes
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Good service
April 10, 2024
Updated review

Excellent service, very pleasant agent, gave numerous options. Readily available.

Date of experience: March 31, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We're pleased to hear you found our service good and our agent excellent. We're always here to provide numerous options and assistance whenever you need it. I


Very good service
March 13, 2023
Previous review

Agent responds well, very professional, highly recommended

Date of experience: March 13, 2023
Florida
2 reviews
0 helpful votes
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Festus gave me the best options and prices for these flights in business class for myself and fiance

Date of experience: March 31, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We're thrilled to hear that Festus provided you with the best options and prices for your multiple trips.

Texas
1 review
0 helpful votes
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He worked very hard
April 10, 2024

Very good, he had to work hard because the fiancé changed your mind and then when I'm at the airport, she changed it again

Date of experience: March 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Florida
1 review
0 helpful votes
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Josh is the best!
April 9, 2024

I always book all my trips with Josh, last year when I went to Turkey we had a stop in Germany and there was a stile, Josh took care of of everything and rebooked our flights making the process amazing always use Josh as my Luxury travel agent Adriana from Miami, USA!

Date of experience: March 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

California
1 review
0 helpful votes
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Conrad was very helpful
April 9, 2024

Do your homework and start early for the best deals.

Date of experience: March 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for taking the time to leave us feedback!

New York
1 review
0 helpful votes
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Efficient
April 9, 2024

Great, eficient, made follow up with us.
Keep trying to get great price as per our budget

Date of experience: March 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!

Georgia
2 reviews
0 helpful votes
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Efficient with no hassle
April 8, 2024

Agent was professional and helpful. Advice he gave was good

Date of experience: March 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Mike, Dear Customer, Thank you for sharing your exceptional experience with us! We're thrilled to hear about your satisfaction.

Virginia
1 review
0 helpful votes
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Excellent Service
April 8, 2024

Randy was very easy to work with and was able to find a ticket that fit my request perfectly.

Date of experience: March 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Randy would be so pleased to hear about your wonderful impression on him! Thank you so very much for being our Customer! We highly appreciate your time and cooperation!

California
1 review
0 helpful votes
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Excellent Service
April 7, 2024

The representative understood exactly what we required. They were excellent when explaining the complications and worked hard to find us the best flights available and at the lowest cost to us.

Date of experience: March 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!

Maryland
1 review
0 helpful votes
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Excellent Service
April 7, 2024

Your representative went above expectation to make the sale patiently

Date of experience: March 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Amazing review of our services! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!

California
1 review
0 helpful votes
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Customer service
April 7, 2024

Greg was very customer focused. Was easy to do business with, helpful and efficient.

Date of experience: March 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We're delighted to hear that Greg provided such outstanding service! Thank you for sharing your positive experience with us.

California
2 reviews
0 helpful votes
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Airline reservations assistance
April 7, 2024

Amir was prompt in his research of my requests. Very professional & helpful.

Date of experience: March 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

Alabama
1 review
0 helpful votes
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Simply the best
April 6, 2024

Excellent and efficient service
Excellent and efficient service
Excellent and efficient service
Excellent and efficient service
Excellent and efficient service
Excellent and efficient service

Date of experience: March 27, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your kind words! We're thrilled to hear that you found our service excellent and efficient.

North Carolina
2 reviews
0 helpful votes
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Great Customer Experience!
April 6, 2024

Kristeen was AWESOME! Extremely knowledgeable and thorough! Couldn't be happier with her service! Will only use her for any future travel needs!

Date of experience: March 27, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're thrilled to hear that you had a great customer experience with Kristeen.