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SKYLUX Travel

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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New York
2 reviews
0 helpful votes
Follow FREDERICK O.
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Great experience - i will refer to friends and colleagues. I appreciate the flexibility.

Date of experience: July 20, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Atila would be so pleased to hear about your wonderful impression on him! Thank you so very much for being our Customer! We highly appreciate your time and cooperation!

Thailand
1 review
0 helpful votes
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Outstanding service
July 30, 2024

During my trip to Asia via Eva Airways business class purchased through Skylux, I had the need to postpone the return lag of my trip by two days. I emailed my request to Rick, the representative who handled my initial purchase. I got the reply immediately and the changes are made promptly without any additional cost since I purchased the trip protection plan with my initial purchase.
I am truly impressed

Date of experience: July 20, 2024
Herman B. — SKYLUX Travel Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

Texas
1 review
0 helpful votes
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Patient and helpful!
July 30, 2024

Nice expediently offered me options,
And his best advice.

Most patient and worked diligently to accommodate my needs and coordination requests with other travelers!
I am
Keeping his name and number for my own use and to refer to others.
Thank you!

Date of experience: July 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

Texas
2 reviews
0 helpful votes
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Perfect and first class.
July 29, 2024

It has been dream come true experience with Mr Denver K. A professional and care taking travel agent.

Date of experience: July 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We're really grateful and appreciate you taking the time to share your rating with us!

Michigan
2 reviews
0 helpful votes
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Great!
July 29, 2024

Amir is very courteous and helpful. He tried his level best to provide me the most economical airline ticket.

Date of experience: July 19, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Your agent would be so pleased to hear your words of appreciation! Thank you very much!

Florida
1 review
0 helpful votes
Follow MELANIO S.
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Rick is the best travel agent honest very helpful very patient to customers

Date of experience: July 18, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We put in the work to keep you and all of our clients happy. We hope to see you again.

North Carolina
1 review
0 helpful votes
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Best customer services
July 28, 2024

Julian work hard and fast to book this ticket for me,I highly recommend Skylux travel, I have dealt with Julian before many times. I will give rate of 5 star.

Date of experience: July 18, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

Colorado
1 review
0 helpful votes
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It is not possible to review the product because I have not yet flown, or dealt with any issues that may still arise regarding my travel.

Date of experience: July 18, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

California
1 review
0 helpful votes
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Boston is the best!
July 28, 2024

Boston was able to find exactly the right fare at a great price quickly.

Date of experience: July 18, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We're thrilled to hear that Boston found the perfect fare for you at a great price.

Arizona
1 review
0 helpful votes
Follow JOSEPH U.
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Same as title very knowledgeable, professional, persistent and easy to communicate.

Date of experience: July 18, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for your positive feedback! We're delighted to hear that you found our team knowledgeable, professional, persistent, and easy to communicate with.

Texas
1 review
1 helpful vote
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The agent Mr. Rob did not provide good service, he was not transparent explaining the charges,plus he will not provide the requested documents and information even after several reminders. Once he got our payment he became non responsive for service. Lalit Sheth
Thanks. In one of my email I specifically mentioned to him " The kind of business you are in the most important factor is good REFERRAL " plus he won't make the seat selections, request for wheelchair, and meal selections. I waited couple of days finally I end up calling the airline to make these selections. I needed specific seat location because of my health condition, and when the airline made my seat selection that was the last seat remaining. Thank god I got that seat.Prior to your email I was thinking to report my complaint to 1, Better Business Bureau and Federal Trade Commission. Please respond your thoughts and solutions, so I don't have to face this kind of experience. Thanks, Lalitkumar Sheth.

Date of experience: July 18, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, As you have left us a 1 star rating, we have assigned you a special ID: 322495 and one of our representatives will be in touch with you shortly.

California
1 review
0 helpful votes
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Go with Glen
July 28, 2024

He gives great service to his customers. He works hard

Date of experience: July 17, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review!

Washington
1 review
0 helpful votes
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Great service from Paul
July 27, 2024

Paul surfaced all the options and was extremely patient with all our questions. Highly recommend

Date of experience: July 17, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!

South Carolina
1 review
0 helpful votes
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Great customer service
July 27, 2024

Jeff t. Was awesome. Enjoyed my experience booking air india with jeff.

Date of experience: July 17, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Arizona
1 review
0 helpful votes
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Very easy and helpful in communications regarding booking non-stops flights to Frankfurt.

Date of experience: July 17, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!

California
1 review
0 helpful votes
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Zane was very helpful and patient during the whole booking process

Date of experience: July 17, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your kind words! We're delighted to hear that Zane provided you with excellent customer service.

Montenegro
1 review
0 helpful votes
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Very good
July 27, 2024

Arcan was very nice & spent lot of time explaining what I need and then helping me to fill up application to PAY, he was very patient. I am so happy. He was the one to help me. We are very happy with your agency and we will use you when we have to travel in future thank you so much.

Date of experience: July 17, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.

District of Columbia
1 review
0 helpful votes
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Thank you
July 27, 2024

Fred was very knowledgeable, patient, and helpful.

Date of experience: July 16, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are happy that Fred has provided you with such a wonderful experience.

California
1 review
0 helpful votes
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Seamless and wonderful
July 26, 2024

We were fortunate to be assigned Chloe as an agent. This was our first transaction with this company and were somewhat reluctant. Chloe was patient, kind and knowledgeable. We will definitely share her contact information with our friends and relatives.

Date of experience: July 16, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.

Massachusetts
1 review
0 helpful votes
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Tracy was very responsive; she checked all the options for me... with great patience and NO judgement and without rushing me... I was very impressed. I can tell you more after the trip is complete and all works out!

Date of experience: July 16, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your kind words! We’re delighted to hear that Tracy has been so helpful and patient.