On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
We monitor reviews for authenticity
Good working with a travel representative to arrange flights but not good on concierge follow up
Hakeem was hardworking and very patient with us. He gave us several choices to choose. Followed up with us everyday until we were satisfied with our choice. Very helpful, knowledgeable and patient individual. He goes beyond his capacity to make sure his customer got answers to all the questions. I will recommend him all day every day
Thank you so much for your review! We're thrilled to hear that you had an excellent experience with Hakeem.
Monk was extremely helpful! He provided me with several options at several different price points to get me the flight I needed to get to/from France on the dates I wanted. Fabulous service!
That's fantastic to hear! We're thrilled that Monk provided you with such helpful assistance and multiple options to suit your needs.
Awesome service. Agent was very patient with me. Agent needs a promotion because we asked allot of questions.
Thank you for your wonderful feedback! We're thrilled to hear that you received awesome service.
I contact Flem for any of my flight needs and he always deliver! He responses fast and very efficient!
It's fantastic to hear about your positive experiences with Flem!
Easy to make a reservation, everything very clear.
Thank you for your feedback! We're thrilled to hear that you found our customer service very professional.
Rutvik is great. He has found me several good deals that I have booked with him over the past few years. He is my first phone call when planning an international trip. I take about three international trips a year and I appreciate having Rutvik to find me great deals on first class and business class travel.
Dear Customer, Thank you for sharing your positive feedback about our agent. We are delighted to hear about your satisfaction with the service provided.
Rutvik was outstanding, He was patient and professional. He found us the best deal ever and we are so appreciative. We now fly business class to and from Europe.
Thank you so much for your feedback. We're delighted to hear that you had an excellent experience with our service and found our prices competitive.
I recently made a reservation with SKYLUX and had an outstanding experience. The booking process was incredibly smooth, and my agent, Philip, was fantastic. He was incredibly patient and knowledgeable, guiding me through all the options and ensuring I got the best deal possible. Philip's service was top-notch, and I couldn't be happier with the entire experience. Highly recommend SKYLUX for their excellent service and seamless booking process!
Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.
The customer service representative Lucas is knowledgeable and patient. Although communication is difficult due to poor internet service, bad phone reception, and time difference, Lucas always responded quickly. The price is competitive and the booking is easy.
We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!
Isaac was very helpful and was able to assist and find us what we needed. Even with several changes on our end he still stayed vigilant and got us taken care of.
Dear Customer, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Carlos is very patient and excellent in service and taking care
Dear Customer, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
Zen is very patient and professional there was no trace of exasperation and he answered all my questions
He was good in following up with the right answer
Hire more of him it clone him
Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.
Drake gave us superior service when making our flight arrangements to Scandinavia. Our trip required several flights from several destinations, which made booking more complicated. Drake worked hard, not only to stay below our budget, but also kept in constant touch to insure we understood everything and guided us through the process. This is the second time we have used Skylux. People like Drake make this company shine. My husband and I highly recommend using Skylux with Drake as your representative.
Dear Customer, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
We are so glad you've been satisfied with our assistance! Thank you so very much for being our Customer!
I reviewed all the sites and prices for a multi flight plan and after working with Walker, I could have saved myself much time and heart burn. Should have just listen to him from the beginning and took his advise. Live and learn for the next trip. Walker is my first call.
Dear Customer, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
Best service. Very professional. Courteous and highly skilled assistance
Thank you so much for your glowing review! We're delighted to hear that you received the best service.
Excellent and professional communication and service. Skylux always delivers value in price and itineraries. Wonderful agents.
We are so pleased with your satisfaction with our services! Thank you very much for a 5 star review and your kind words!
Julian answered all of our questions in a timely manner. We were concerned with cancelation and change fees and he provided that information. He even chose out seats, so all we had to do was verify. Yes, the price increased from while we were viewing the particulars, but Julian manually entered our information to get the originally quoted price.
We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!