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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,032 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,479
This company responds to reviews on average within 0 days

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Texas
1 review
0 helpful votes
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Travel to four Cities
August 10, 2024

We booked travel to London,Paris,Dublin and Amsterdam with Roxette with Skybox.

The customer service and attention to every detail was delightful!

Date of experience: July 31, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your exceptional experience with us! We're thrilled to hear about your satisfaction.

France
1 review
0 helpful votes
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Winsor was great!
August 10, 2024

Used Winsor before and enjoyed it. He was very helpful

Date of experience: July 31, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future

South Carolina
1 review
0 helpful votes
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Professional and quick. Provides me with excellent options.

Date of experience: July 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.

India
1 review
0 helpful votes
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Skylux truly the best
August 9, 2024
Updated review

Great deals. Efficient agents. Customer service always exceeds expectations. I had to change the date of my return to US from India and they made the exchange seamlessly. Memory morales and Ms Mallory were our agents and they are polite, patient and very efficient.

Date of experience: July 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!


Our best Travel Agency Ever
May 15, 2024
Previous review

Our experience has been really great and satisfying. SkyLux is going to be our Forever travel companion. Our Agent was Mr.Murphy Morales and he was extremely helpful, very efficient and friendly.

Date of experience: May 4, 2024
Florida
1 review
0 helpful votes
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Totally satisfied. He made me understand and guided me line by line. He is an asset to the company.

Date of experience: July 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.

California
1 review
0 helpful votes
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Professional Service
August 9, 2024

The agent, Turner, was so patient and helpful. He went above and beyond to make arrangements that needed adjustment. He spent up to an hour at a time on the phone to discuss and make arrangements that best fit our needs.

Date of experience: July 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, We’re so pleased to receive your positive feedback. It’s fantastic to know that our agent made a difference in your travel experience. We’re excited about the opportunity to assist you again.

New Jersey
1 review
0 helpful votes
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Professional. Quick. On spot.
August 9, 2024

Quick. On the $ very competent knowledgeable. Answered all questions without selling

Date of experience: July 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're glad to hear that you found our service professional, quick, and spot-on.

Massachusetts
1 review
0 helpful votes
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Supper
August 8, 2024

My sales consultant Olaf was very professional, helpful, polite, and knowledgeable.

Date of experience: July 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.

California
1 review
0 helpful votes
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Worked with Malik for over three (3) months on specific flights. He was continually sending me updates and suggestions. He also followed up on ideas I presented to him. He was extremely professional. Great experience.

Date of experience: July 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.

California
1 review
0 helpful votes
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Representative Atilla was very helpful, flexible, prompt, patient and friendly throughout the booking.

Date of experience: July 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We’re thrilled to hear that Atilla was helpful.

Washington
1 review
0 helpful votes
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Floyd is amazing! He responded to my email within 24 hours - and I wasn't expecting a response on Sunday when I sent the email. In the course of one phone conversation, all my travel needs (flight, baggage protection etc.) were taken care of, and my credit successfully applied to this new trip. I can't say enough how pleasant it is to work with someone as competent and professional as Floyd!

Date of experience: July 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the outstanding feedback! We’re thrilled to hear that Floyd provided superior customer service and addressed all your travel needs so effectively.

Florida
1 review
0 helpful votes
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Return airfare from Barcelona
August 8, 2024

Winsor continues to be a great asset when working with us on our flights to or from Europe.

Date of experience: July 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We’re thrilled to hear that Winsor continues to be a valuable asset for your flights to and from Europe.

Ohio
1 review
0 helpful votes
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Prompt and efficient
August 8, 2024

Nikita was polite and gave me options that I was able with.

Date of experience: July 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We’re glad to hear that Nikita was polite and provided you with options that worked well for you.

India
1 review
0 helpful votes
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Great service
August 8, 2024

Great service
Got really good price in business class

Date of experience: July 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We’re thrilled to hear that you received great service and secured a fantastic price in business class.

Florida
1 review
0 helpful votes
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Easy Ticketing, Comforting Support
August 8, 2024

Ann N, my Skylux travel agent, was so supportive and nice. She helped me sort through all of the options to fly to Japan. She was knowledgeable, helpful and so sweet. She made me feel confident in our selections! Thank you, Ann!

Date of experience: July 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for the wonderful feedback! We’re delighted to hear that Ann provided supportive and comforting assistance.

Pennsylvania
1 review
0 helpful votes
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User friendly agent
August 7, 2024

It was stress free. I have nothing more to say. To not make me write an essay. I have neither the time nor the material for such a lengthy response. You are giving me stress right now. I will advise you not to require 50 words. Nobody has such time.

Date of experience: July 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We are glad to hear the service was stress-free for you.

Texas
1 review
0 helpful votes
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Saved money
August 7, 2024

Quick, Efficient, Friendly!
Rob was a great help in getting options fast.

Date of experience: July 28, 2024
Florida
2 reviews
0 helpful votes
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Kia was great to deal with on our purchase of 5 tickets to London.

Date of experience: July 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for your wonderful review. We are pleased to hear that our agent provided you with exceptional service. We look forward to supporting your future travel adventures.

Illinois
1 review
0 helpful votes
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Excellent service by Bernice
August 7, 2024

Bernice was a great help. She got us good connections and made sure to consider all our requests while looking for right flights for us!
Really excellent job

Date of experience: July 28, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Your feedback means a lot to us. We’re delighted that our agent exceeded your expectations. Thank you for your trust in our services, and we look forward to working with you again.

Washington
1 review
0 helpful votes
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Good prices
August 5, 2024

Good working with a travel representative to arrange flights but not good on concierge follow up

Date of experience: July 25, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!