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SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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Sunshine was very helpful and help us to buy tickets.
I believe the fee for the service is high. Should be more proactive on giving to client different options.
It is our pleasure to hear your valuable feedback.We will take your opinion into consideration, and will try to do our best!
Forbes was very helpful and did a great job finding a ticket for me. All the requirements I had he fulfilled.
Thank you for your kind words. We are grateful for your feedback.
Attentive, professional, and efficient. I received excellent advice with extraordinary follow up. This was a most pleasant surprise.
We are happy that you are satisfied with our products and services.
We asked Elliot for assistance with a request for air travel options to South America.
As in the past, he was amazing and very thorough in offering options that fit our destination, dates, and budget.
Thank you for the great review! Safe travels.
Overall, the service was well done, agent very helpful most of the time easy to understand, prompt, easy getting in touch, I assume it's indictive of a well run agency.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
I was most pleased by the prompt and efficient handling of my request.
Thank you so much for the great review! Being prompt is our speciality!
It was my first experience with SkyLux.
Everything was fine and the only reason I give them 4 stars instead of 5, is that they could not get me the seats.
I have to wait till 24 hr prior to departure to get my seats
Thank you so much for your positive review and feedback. We are more than pleased to know that you had an enjoyable experience with us.
Albus responded very quickly to my online request and followed through very quickly with the flights we were looking for. Overall a fine experience.
We're delighted to hear that you had a fine experience and that Albus was able to respond quickly to your online request and follow through promptly with the flights you were looking for.
It was easy to arrange for the travel I wanted. I did get the business class for all my flights except for the domestic flight. I had expected even that flight to be business or first class; or, at least, economy plus. But is was basic economy. That is not a good choice. Traveling internationally will mean large checked in luggage and some carry on. Basic economy does not allow that. Hence, the domestic flight also should have been booked so that there would not have basic economy restrictions.
Thank you for your feedback regarding your recent travel booking experience. We're glad to hear that arranging your travel was easy and that you were able to secure business class for your international flights. We apologize for the disappointment you experienced with your domestic flight being basic economy instead of economy plus or higher class. Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future with a better travel experience.
We had a complex itinerary from an area with small airports to an overseas destination. We ended up with 5 good options in less than 15 minutes and then were able to negotiate the best one, make the reservation, and get what we wanted. The agent as quick, competent, and courteous throughout.
Thank you for sharing your positive experience with us. We're thrilled to hear that our agent was able to provide you with multiple options for your complex itinerary and that you were able to negotiate and secure the best option quickly.
Thank you so much for the 4 star review. We will be more than pleased to work with you again.
I had a 100% return of ticket costs from the airlines, ( UNITED) due to medical reasons. The travel agency withheld over $500. They informed that service fees were $250. I said there was an oversight as they overcharged - they told me it was the dollar rate!
The travel agent, Mr. Idris OLSEN, deleted all relevant documents after my 'refund'. Even after stating it was an oversight on their part, I was told that they do not work for free and,'If you would do something for free at your work let me know'. There is simply no excuse for such insolence.
I am an early retired from the United Nations and I will ensure that this gets posted on its Intranet. I do not wish any fellow colleague to avoid experiencing dishonest business deals.
Simply remember, one bad apple can ruin the bunch. If such dealings is tolerated by the company, then where is trust to begin.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id: 233029
Please email this ID at [email protected]
With your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Dallas very through and efficient and tickets issued in less than 24 hours
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Very helpful & spent X tra time with me
Was able to get a business flight at a good price
Thank you so much for your positive feedback.
Very satisfied. Junior followed up the next day and was able to get me a better layover. Thanks Junior! You're awesome
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Nikita is one of the best. He is quick to respond. Similarly
Reggie also had always been helpful.
You guys have the best service
Thanks so much. Viji
Thank you so much! Our agents always work in unison to provide the customers the best services.
Well taken care of. Thanks Kenan. Looking forward to working with you in the future!
Thank you for the great review! Safe travels and hope to see you in the future.
Helpful and found a fairly good deal. A little hard to understand because of accent.
Thank you for the great review! Our agents come from all over the world and all of them have distinct accents, but it doesn't stop them from doing their job well.
Ranger was very helpful in getting flight arrangements to Europe and back.
Thank you so much for the great words! Safe travels.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance.