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SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
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Vernon helped save me several hundred dollars over posted prices and has been most responsive and helpful at every step. I highly recommend SkyLux and have already shared Vernon's contact info with several friends.
We are so grateful for your kind words. Thanks for sharing your review with us and the community
I was proposed a trip that included three days of lodging at no charge. I was told that that was just a bonus and they could not guarantee any availability or could they extend for the full six days i needed. I was told that for $200.00 extra, i could use their concierge service. I agreed and when I was contacted by them they proposed different options and they would not use the 'three nights free' as promised. Further, they could not get me good hotels even with the higher pricing. Plus, they highlight that their service was "FREE" even though i paid an additional fee for their service.
Dear William,
Thank you for contacting us.
We are sorry to hear that your experience with us was not so pleasant.
Your complaint is assigned a special ID: 246319 and an agent is already working on it and will get back to you shortly.
Thank you very much in advance.
Bought tickets to Copenhagen,shortest flight.Read good reassuring reviews since flying all airlines but them,they cancelled my in bound and took my premium economy reservation.Mr Maynard Kerr from Skylux saved partly the situation though it left us with a 6h 30' layover in Toronto.I am very thankful for all the help Mr Kerr gave us and couldn't believe Air Canada did nothing.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Rates were not very much different from purchasing from the airline directly. The representative was told several times what our requirements were which he chose to ignore.
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating. Your review is assigned a special id: 246217, so one of our agents will get back to you shortly. Thank you for your patience and understanding, and we are sorry for any inconvenience you faced.
Memphis was very patient with me. I continued having math issues(haha). We have used his professional services several times. I highly recommend him.
Thank you for your kind words. We are grateful for your feedback.
Although I admit I was skeptical before I used them the first time, I have to say that they have been perfect! Their business class fares for the three years that I have used them have always been less and even FAR less than the airlines themselves. Each year, I am saving thousands of dollars per ticket and my representative, Ranger Fletcher has been great to work with.
Well done, Ranger and SkyLux. VERY WELL DONE!
Thanks so much for sharing your experience with us. We hope to see you again soon.
Nolan was persistent and helpful to obtain the optimal itinerary for our flights.
We really appreciate you taking the time to share your rating with us. We are really glad to hear that Nolan provided an excellent service.
Very satisfying very good service I will recommend to family and friends
Thanks so much for sharing your experience with us. We hope to see you again soon.
Made my reservations as asked, gave me good information on flight, very helpful and replied right away.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I was very impressed by Cartman's performance in finding flights that fitted my travel preferences and budget. He was very diligent, persistent and patient.
We are so glad you've been satisfied with our services! Thank you very much for sharing your perfect experience with Ralph! He is awesome!
My agent Austin was very patient, professional, and knowledgeable while we worked through a difficult itinerary. I will use him again!
We are glad that our agent Austin was able to meet your expectations. Thank you so much for your positive feedback!
Paul was very helpful in finding us the best days to fly in order to get the best prices possible!
Thanks a lot to Paul! He did a great job as we can see! Many thanks for sharing your positive impression on our services!
I shopped a few broker sites and Dean was great.pretty patient as I had couple requests for different starting locations and couples but landing same day…Dean was great
Dean would be so pleased to hear your kind words! Thanks a lot for sharing your great experience with our agent!
We are so glad that Fred was of a great assistance for you! Thank you very much for purchasing your ticket with us and sharing your positive experience!
Thanks so much for sharing your positive impression on our services! Our agents always work hard to satisfy the customer and we appreciate them a lot!
Parker, the employe of Skylux, was very nice and talked me through from beginning to end to get the best ticket for our flight. We will use them again
Indeed, Parker is a great employe and we are so proud of him! He would be happy to hear your satisfactory words! Thank you very much for being our customer!
Frank did an excellent job finding the most convenient flights at the best price for my upcoming trip. I would definitely recommend working with Frank and SkyLux.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Giaus was great to work with through the process and worked with me to gey my desired itinerary.
Thanks a lot
Archana
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.
I'm very happy with my experience booking my flight from the US to Indonesia. I checked Travelocity and other airlines before contacting Nicole at skylux. She was able to find me a better rate with a better itinerary.
We are so glad we have been of a great assistance for you! Your satisfactory words made us happy and also satisfied! Thanks a lot!
Answer: Hello. Please contact our Customer Support at 855-507-9771 or send us an email at [email protected]. We will gladly assist you. Thank you.


We are thrilled to hear that our agent provided excellent service and made your experience a positive one. Thank you so much for taking time to leave us this amazing review.