Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SKYLUX Travel

SKYLUX Travel

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
grey stargrey stargrey stargrey stargrey star

SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Adam N.
Unfollow Adam N.
Share Review
Report Review

Great service
June 19, 2023

Melinda did a fantastic job and was always available for any additional questions

Date of experience: June 19, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are glad that our agent Melinda was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

This company saved us over $1,600 on a first class ticket. We got a first class ticket on Virgin for cheaper than a business class on British airlines. We are super happy. Thank you

Date of experience: June 17, 2023
Herman B. SKYLUX Travel Rep
over a year old

On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.

Pennsylvania
1 review
0 helpful votes
Follow ANDREW P.
Unfollow ANDREW P.
Share Review
Report Review

Great service
June 16, 2023

Diana was very good and patient. She returned our call promptly and was very helpful.

Date of experience: June 16, 2023
Herman B. SKYLUX Travel Rep
over a year old

Indeed, Diana is amazing and we are so proud of her! She always produces a great result to the customers satisfaction! Thank you very much for cooperation with us!

New York
1 review
0 helpful votes
Follow CYNTHIA D.
Unfollow CYNTHIA D.
Share Review
Report Review

Flight Bookings
June 16, 2023

Travel Agent was knowledgeable, experienced with various carriers, and listened to my requirements to locate and book flights.

Date of experience: June 16, 2023
Herman B. SKYLUX Travel Rep
over a year old

Thank you very much for a positive feedback! We would be so pleased to assist you once again in the near future!

Illinois
1 review
0 helpful votes
Follow FRANK Q.
Unfollow FRANK Q.
Share Review
Report Review

Memphis is a pro!
June 15, 2023

Just bought 6th ticket from Skylux and its agent Memphis who is cordial, prompt, resourceful and a total pleasure to work with.

Date of experience: June 15, 2023
Herman B. SKYLUX Travel Rep
over a year old

Your agent would be so pleased to hear your words of appreciation! Thank you very much!

Texas
1 review
0 helpful votes
Follow Hamdy U.
Unfollow Hamdy U.
Share Review
Report Review

Don't waste your time.
July 15, 2023

Pierce was helping me it took over an hour on the phone thinking he is going to give me a deal, it came out to 200 more than if I booked it by myself, which he told me it's worth it as they will provide me with a good service which is BS, I even gave him a tip.
Anyways lesson learned to just book my own tickets.

Date of experience: June 15, 2023
Herman B. SKYLUX Travel Rep
over a year old

Dear Hamdy S.,
We are truly sorry to hear about your dissatisfaction with our services!
Your complaint is assigned a special ID: 247581 and the agent is already working on your case and shortly will get in touch with you!
It's really sad to hear about your unpleasant experience with Pierce! We will do our best to find a perfect solution for you to come back to our services again!
Thank you in advance!

New York
1 review
0 helpful votes
Follow THOMAS J.
Unfollow THOMAS J.
Share Review
Report Review

Cairo
June 15, 2023

Positive thanks to the agent, who was friendly and knowledgeable.

Date of experience: June 15, 2023
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the great review! We really appreciate it.

Greece
1 review
0 helpful votes
Follow EDWARD K.
Unfollow EDWARD K.
Share Review
Report Review

Excellent service and products, plus we can accrue miles most of the time

Date of experience: June 14, 2023
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

Texas
1 review
0 helpful votes
Follow Melissa S.
Unfollow Melissa S.
Share Review
Report Review

Quickly found many options
June 14, 2023

We worked with Amir and he found multiple options for us for different destinations, dates and times. We were very happy with the itinerary he provided and booked the same night. We did all this in less than an hour at about 8pm our time. It was very easy.

Date of experience: June 14, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are happy to hear that Amir was able to find different options for you. Thanks so much for sharing your experience with us. We hope to see you again soon.

Florida
1 review
0 helpful votes
Follow S. I.
Unfollow S. I.
Share Review
Report Review

SkyLux came to the rescue!
June 14, 2023

Our flight to Europe was canceled and we had to start from square 1….SkyLux found us a new flight and Nora was very helpful and accommodating!

Date of experience: June 14, 2023
Herman B. SKYLUX Travel Rep
over a year old

We really appreciate you taking the time to leave us a review. It means a lot to the whole team, and we’d love to have you back very soon.

Louisiana
1 review
0 helpful votes
Follow COSMOS I.
Unfollow COSMOS I.
Share Review
Report Review

Excellent
June 13, 2023

Very effective. And very efficient service. Skylux has been a very good agent for my traveling. I have recommended friends and family to this agent. Mr. Elton

Date of experience: June 13, 2023
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your feedback. We are happy that Mr. Elton is part of our team and provided you with such a good experience.

Connecticut
2 reviews
0 helpful votes
Follow Krishnan E.
Unfollow Krishnan E.
Share Review
Report Review

Excellent service provided
June 13, 2023

Festus is excellent in providing the great services to their customer. I always use Skylux to book my business class tickets and Festus is the best agent that I could ask for.

Date of experience: June 13, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!

Tennessee
1 review
0 helpful votes
Follow Liz W.
Unfollow Liz W.
Share Review
Report Review

Great service
June 13, 2023

I had to take a last minute trip and the service was great. They worked with me to identify my goals and budget and found a way to make it work. I'll definitely use them again.

Date of experience: June 12, 2023
Herman B. SKYLUX Travel Rep
over a year old

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know

California
1 review
0 helpful votes
Follow roopsi g.
Unfollow roopsi g.
Share Review
Report Review

Perfect
June 13, 2023

Elton was super helpful. He helped me book my tickets to bangkok got me great price as well. Il be definitely using his help again.

Date of experience: June 12, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are glad that our agent Elton was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
Follow MARY Y.
Unfollow MARY Y.
Share Review
Report Review

Trip to Europe
June 12, 2023

Alonso had helped me with my previous trips and am very happy with his service. He works around the clock and always try very hard for his customers:-)

Date of experience: June 12, 2023
Herman B. SKYLUX Travel Rep
over a year old

Alonso is a great a great agent and we are so proud of him! Thank you very much for sharing your wonderful impression on his assistance!

Washington
1 review
0 helpful votes
Follow Molly H.
Unfollow Molly H.
Share Review
Report Review

Kip is the agent we dealt with. He is an expert! Not only was he patient, and prompt in all details, he gave us ideas on places to not miss. Very nice guy.

Date of experience: June 12, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance

New York
1 review
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Share Review
Report Review

Excellent customer service
June 11, 2023

Samuel was very helpful and delivered what I asked for

Date of experience: June 11, 2023
Herman B. SKYLUX Travel Rep
over a year old

Your agent Samuel would be so pleased to hear your words of appreciation! Thank you very much!

New Jersey
1 review
0 helpful votes
Follow Ashok E.
Unfollow Ashok E.
Share Review
Report Review

Mr Liam explained every thing in detail. He also presented different options. He was very curtious.

Date of experience: June 11, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are glad that our Liam agent was able to meet your expectations. Thank you so much for your positive feedback!

Thailand
1 review
0 helpful votes
Follow Andrew I.
Unfollow Andrew I.
Share Review
Report Review

Professional
June 9, 2023

Easy communications. Multiple choices. Professional staff

Date of experience: June 9, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community

Arizona
1 review
0 helpful votes
Follow TARAS R.
Unfollow TARAS R.
Share Review
Report Review

Cartman G. Did an excellent job in facilitating various flight to meet my travel needs and was excellent in providing this.

Date of experience: June 9, 2023
Herman B. SKYLUX Travel Rep
over a year old

We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!