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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a lot to get open, but great products. I got a red and black suit built in shape wear.
I was not sure it was going to fit but it did.
Only weird thing was the surprise gift. No idea what it is, how I'm supposed get it on or for what - it's very complicated and heavy. It's also neon tie dyed which is not my jam. Like the neoprene tho.
UX design appreciated as well as ability to hold token across sessions all the way to purchase. Looking forward to seeing the products.
The current refund process requires improvement. I request the same expedited service for my refund as was provided for the initial charge. I expect the funds to be returned to my account with the same immediacy with which they were debited following the order placement.
Great product, true to size, really fits and make me feel confortable, make my breast looks good and hides the rolls back. The bad thing is that, down the breast that part always rolls up. Could be great if they add a silicone band or that band a little thicker.
My favorite piece is the MistWeave Skin Flow Full Coverage Bodysuit. It literally does everything I need for a comfortable full coverage shaping solution. It's not too constricting but smooths and supports extremely well. I'm 5'7 and 230lbs with a pear/hourglass shape and LOTS of humps and bumps that need to be addressed. This piece does it all for me. I've bought 4 already because it's a staple in my wardrobe now!
My experience was satisfactory. The ordering process was simple, and the item arrived as expected. The size did not fit as anticipated, but the product quality was acceptable.
Probably one of the best bras I own. I love how it smooths over my back and nicely lifts. Nothing dramatic with the lift, but still a nice lift compared to my other bras. I was hoping for a little more of a push up and together affect but regardless still great purchase for an everyday lifting bra.
Tip: definitely measure yourself and find your size on the items measuring guide. I'm usually a different bra size but for this specific bra I'm a different size and it fits wonderful. Not too tight.
I PURCHASED AN ITEM, BUT IT WAS TOO SMALL. CUSTOMER SERVICE TOOK GREAT CARE OF MY CONCERN, AND NOW I'M MAKING MY SECOND PURCHASE. I HOPE THIS ONE IS A KEEPER.
I think I will be happy once I get my new size. Afterwards I will gove a new review.
Has sent emails inquiring about the sizes of products that they didn't have and would they be re-ordering trying to see could I get it in my size there was no answer back
Nothing from the company it said that you couldn't get a hole in it or whatever and I reach out to them because they're digging a run in the product and then I returned it and they sent me out a new one
I ordered the wrong bodysuit. They sent me a replacement but it was the exact same suit. I was disappointed because I explained what happened and I was reassured that I would recieve what I intended to order. That'd isn't happen
Ordered several orders and a few mystery boxes with each order and on a couple of orders didn't realize the mystery box defaulted to xs and that I could not exchange them for the correct size with the no hassle refund policy.
The items I ordered fit perfect to my 3xl size I purchased my items in a 2xl it worked perfectly, I got tons of compliments. I'm very happy with the results.
I was looking forward to enjoying it based on all the advertising and hype surrounding this brand. I carefully reviewed the size chart and measurements provided and ordered accordingly. Unfortunately, upon receiving the item, it was extremely too small.
Spending nearly $100 on a garment that doesn't fit as described is very disappointing especially during a time when the economy has shifted and every dollar should truly be worth the spend. Overall, I would give this item two stars due to the inaccurate sizing and overall disappointment.
This would be my second time buying the first time I loved it I've lost weight so now I got to go one or two sizes down we'll see how it goes
I'm in between size small and medium. Your site says that if your hips are the larger size that you should order the larger size, so I ordered a medium. That being said, I was surprised that after the second day, the crouch zipper broke. So I'm stuck wearing it like that because there's no time to order a new one and you don't accept returns for worn items. So it's basically junk!
This is my third order from Shapellx and they never fail. I got the Armour shaper and it hold my back fat and rolls in. I look good in my clothes and feel secure! With the price.
I feel bad to order because too much plastic for each product. Last time i ordered a bodysuit and i really like it. The problem is the breast cup were damaged from bad packaging, it should be in the box, not the flat bag. Packaging should be improved
I bought most of their products of which I'm proud of. They have sizes for all. Wearing their products make u feel n look put together. Thanks SHAPELLX.
The reason why i don't give 5 stars it because on my first order i missed one of my items and one of them was the wrong one sent, i emailed so many times nothing, other than that my second order was ok, I'm waiting for my last one.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

