Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good received product with reasonable time. I bought the right size but uncomfortable back fat was bulging out. Not a good look.
I like the shape wear but i don't like when people can tell you have one on it really not seamless I wish it was made better without people knowing that you have on shape wear and also I like the shape wear short but it don't have the sticky stuff for the legs thigh and I really want that one but I don't like the roll up but other then that the shape wear get the job done
I've purchased several items from Shapellx. I've found they product to be of high quality and it satisfy my needs of having a flat tummy, back flapp reduction and supportive boobs. 👍
Let just say I can wear the waist band for more than 8 hours while at work with no pain vs the previous ones I bought from other retailers. Yes, I chose a size smaller than my current size.
Thank you
I would like to return these as they do not support me. I am very top-heavy and these are just like putting on a T-shirt. They don't do anything.
As always a great experience! My items are true to size in my opinion. The quality is second to none, and things get to you quickly!
I purchased two different kinds of shape wear. They fit amazing anything I've ever purchased from Shapellx met my expectations!
Your shape wear is better than any others I have tried and I also love your dresses. Haven't gotten a chance to wear but I have tried them on and they fit fabulous🙂
My order arrived at a reasonable time. Unfortunately, I should have ordered a 3x in the shape wear. The bras are a nice fit and sexy!
Once I receive my order, I will rate my experience.
My item was beautiful. It was great quality, and it was a good color. But it was too tight on my arms, so I am returning it. So, size up for bigger arms.
I ordered the black Shapellx to wear under a long, black, form-fitting dress for a funeral that I was going to attend. I paid extra for an earlier shipment... that was STILL delayed by an additional day (money wasted for early delivery) after I waited all day for it. It finally arrived, with no tags attached as if it were returned or previously worn, so I wasn't pleased with "that part". My question is why isn't there a protective (panty) liner in the center instead of a hole? Usually undergarments have a panty liner that can be peeled off, after you try on the undergarment that is for a woman's protection in case it has to be returned. That was weird. I tried it on, it fits... I am 164 pounds, 5'9, it made my butt look nice but it didn't do anything for my stomach area. Would I purchase it again for THAT price? I don't think so, just being honest.
I love it it would not fit I should of gotten a bit larger but for future reference this should come without a zipper or hooks this shaper will sell like crazy I'm going to keep because my stomach will go down to be able to fit thank you for your business
Sized down. Item states strong compression but I feel it is medium at best. This is only a rating for my specific item not the brand as a whole. As stated previously, no panty hypoallergenic liner with their garments so I will wash first but overall item is a good quality.
Received shaper, jumpsuit & bra. Love all my items. I'm even considering ordering the halter style jumpsuit as well. The built in shapewwear is a game-changer. Recommend 10/10
Really wanted jumpsuit for an upcoming trip. Added additional items for discounts & to try new items.
I bought my Mom some bras for Christmas and she loved them for the lift it gave her definition around her waste. The cups were an H and didn't fit her as well due to the style of bra. I wished the either larger cup options or more variety for bra styles.
This company makes a wonderful product and I have purchased from them three times. My first two purchases included more than one size and I returned the largest one, which I had never opened.
I would have to go back through all my emails to describe this process, which is the most difficult I ever encountered, but one thing that resonates is the offer they made: x amount of credit back to my method of payment, a discount off my next purchase and I could keep the item {(which I was returning because it was too big (and I never had to open it... not opened, not tried on!)} It took weeks to get my refund; however, I did get it. If I have to return another item, I will have an idea as to how difficult the process is and I will ask my husband to handle it. He has far more patience than I do and will like being my hero and taking on this complex and off-putting process. Last word... the product is wonderful, otherwise I would not be making the purchase I made today. Advice... clean up your act or you will be out of business because of your arduous returns policy.
Easy to use website except for forced review
I'm impressed! Shopping was simple and straightforward, shipping was speedy, and the product is of good quality! I wish though that the bra straps adjusted smoother and were of a stranger material. They cut into the shoulders, and the adjusting device catches...
I just had a tummy tuck and needed compression garments and I knew exactly where to come to! In the past with the garments I had ordered I got a size large. I ordered my new pieces in a large again and they did not fit due to all of the swelling. The happy return process was very easy and the representative was very thorough with helping me and ensuring that I had what I needed. I ended up getting the garments in a 2x and they fit perfectly and had my new body SNATCHED! In addition to that they provided me the compression I needed and felt good. I also love the fact that the gusset area has a zipper and appears to go back further than my last one making it super easy to go to the bathroom. Lastly I was lucky to catch the Black Friday sale so I ended up ordering 3 pieces! Don't hesitate go ahead and get yourself one!
I have always used Shapellx for my waist trainers/fajas prior to surgery and loved the support and snatch their products provided. I recently had a Tummy tuck in November 2025 and was just given the ok to wear a faja since I need more compression from my abdominal binder. I ordered 2 new units in my pre surgery size of large and unfortunately due to all of the swelling (which comes with a Tummy tuck apparently) I could not fit either.
Luckily I was able to reach out to Customer Service and the representative was very attentive and understanding of my issue and offered a quick remedy to assist me.
Now I'm waiting on my new shapewear, so know with Shapellx not only do they provide excellent shapewear but excellent Customer Service also!
It was a little loose, will probably order a smaller size. But plan to keep the other one and let my sister use it since I needed it for my wedding. The product is well worth it, will be buying more.
Saw good feedback on this item. Praying it works. I need it for my dress fitting
Panty shaper didn't give what I thought. I don't know, maybe I bought the wrong kind. However, I'm willing to try your bras. 😄
Amazing quality shareware and awesome customer service. Everything was exactly as described and customer service support was timely in answering ally questions.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

