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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,799
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,428 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Not happy
January 23, 2026

Honestly it was a waste of money because it did not fit right I didn't know about the return policy and then I signed into my account and I don't even have any discount or rewards for a future order which is not right

Date of experience: January 13, 2026
Illinois
1 review
0 helpful votes
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Warning you need a perfect pairing!
January 23, 2026

I previously purchased you waisted briefs and they do snatch you in but I wasn't warned about the back fat that spills over the top of the high waisted briefs.

Date of experience: January 13, 2026
Indiana
1 review
0 helpful votes
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Excellent!
January 23, 2026

Excellent product, excellent customer service.

Date of experience: January 12, 2026
District of Columbia
1 review
0 helpful votes
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Perfect fit and very comfortable
January 23, 2026
Updated review

One of the best shapewear I've ever purchased. Very comfortable - wore it all day with no issues. It stayed up with no problems and showed no lines. It did take some time and effort to put on (I purchased the pull up style with no zipper)... Chile, the lycra was lycra-ing. I'm not sure if this will get easier over time and as I wear it more. But once on I had no issues and my husband loved it. Very sexy! For reference, I am 38B - 32 waist - 43 hips. I typically wear a medium (8/10). I purchased the size large and it snatched and tucked my fupa (aka,. Mom pouch) right up.

Date of experience: January 12, 2026

Easy to navigate the site and view the product along...
December 25, 2025
Previous review

Easy to navigate the site and view the product along with the details/description. It was extremely helpful seeing customer reviews and pictures of the product on real people. Having customer share their dimensions and sizes helped in making my selections easier.

Date of experience: December 15, 2025
Louisiana
2 reviews
0 helpful votes
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Satisfied Customer
January 23, 2026

I Love my purchase. It says strong hold, and it's just that; but without feeling uncomfortable. I wear it all day while working and it doesn't roll, or too tight where you can breathe. It holds firmly and accents your figure!

Date of experience: January 12, 2026
Texas
1 review
0 helpful votes
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Exactly as Described
January 23, 2026

I love my product, but I need a bigger size but unfortunately I didn't know it until after I've worn it. I love the way it makes my butt appear bigger and juicy! Apple bottom for sure.

Date of experience: January 12, 2026
Alabama
1 review
0 helpful votes
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First time order
January 23, 2026

Love the exercise gear- fits true to size and so stretchy yet holds you in.
The shareware runs small, but hey, it's supposed to hold all the goodies in tight. Would highly recommend.
Shipping took more than two weeks- that was a huge fat bummer. Oh well.

Date of experience: January 12, 2026
New Jersey
1 review
0 helpful votes
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Snatched
January 23, 2026

When the item first came in i thought there is no way my body can fit into this, However, when i say it snatched me all the way up but i was still comfortable. I will definitely be a returning customer and recommend this brand to anyone!

Date of experience: January 12, 2026
Virginia
1 review
0 helpful votes
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Dissatisfied
January 22, 2026

The product came apart while trying it on. It was upsetting because of the commercials showing it was basically indestructible.

Date of experience: January 12, 2026
Indiana
1 review
0 helpful votes
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Need a design for long torso women
January 22, 2026

Please design for long waisted women. I like the security and the comfy design. I have a long torso maybe I should have tried the one that pulls up just under the breast.

Date of experience: January 12, 2026
California
1 review
0 helpful votes
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Holds me in and I look great!
January 22, 2026

Package arrived on time. It's been a long time since I have worn such a girdle like garment. But boy do I look hot in it.

Since it is capri length it does not cut into my legs or thighs. Looking forward to wearing it under a sleek dress and pants.

Date of experience: January 12, 2026
California
1 review
0 helpful votes
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Absolutely loved my items!
January 22, 2026
Updated review

Shipping and delivery was quick. I received my delivery sooner than expected and the items i received were just perfect and what i had been looking for. Will be buying again.

Date of experience: January 12, 2026

I can't wait to receive my item so i can try it out
January 7, 2026
Previous review

I can't wait to receive my item so i can try it out.

Date of experience: December 28, 2025
Virginia
1 review
0 helpful votes
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I looked at the measurements brought off my measurements and too tight and does a horrible job covering my bust and uncomfortable. When you're selling your products that require the shape X with women with large breast, you should include that because our measurements that we that we see does not fit a woman with larger bust. The shape wear should have measurements and the bra should have different measurements. So I am an large shapewear with DDD bust. I need large bottom and X large up top.

Date of experience: January 12, 2026
Arizona
1 review
0 helpful votes
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Fit & Comfort
January 22, 2026

The items I ordered did not fit well. The brain left gaps at the breast and straps were uncomfortable due to rolling or not staying in place. This was not a good look under my clothing.

Date of experience: January 12, 2026
Illinois
1 review
0 helpful votes
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I text to say my bras where to small. I would like to return and exchange. I never got a response on what they're going to do. And what I'm suppose to do.

Date of experience: January 12, 2026

Will I get 🤔 my buy one get one free
January 10, 2026
Previous review

Will I get 🤔 my buy one get one free. And I would like 2nd bra black

Date of experience: December 31, 2025
Maryland
2 reviews
0 helpful votes
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Great shape wear
January 22, 2026

My package came pretty quick and once I tried on my stuff I realized why I only wear Shapellx. It's the best shape wear on the market. Great quality, very comfortable and does the job of smoothing me out

Date of experience: January 12, 2026
Maryland
1 review
0 helpful votes
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Love the leggings and shapewear
January 22, 2026
Updated review

The leggings and shapewear were the best purchases. The posture bra was okay. The straps are uncomfortable due to the hooks. And the other bra was a bit scratchy on the sides where you'd put your arm down. But they do give a nice shape and it's a great t shirt bra

Date of experience: January 11, 2026

Best affordable and reliable shape wear!
January 6, 2026
Previous review

I've mainly bought bras and have used them to death to the point I needed to repurchase. I especially love the cotton bra. I use that daily and is the best for a gentle lift and to wear on days you dont want to use a bra but need one (especially in an office setting). This is my first timr buying shape wear to go under clothing which I need for two weddings and a bachelorette trip, so I am excited to try!

Date of experience: December 27, 2025
Texas
1 review
0 helpful votes
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Amazing Material
January 22, 2026
Updated review

Was fast and easy to order just not the right size recommended I ordered a large based on reviews and the leg part was too lose for me now have to order a size smaller

Date of experience: January 11, 2026

This was super fast to purchase and great ads that...
January 17, 2026
Previous review

This was super fast to purchase and great ads that motivated me to purchase

Date of experience: January 7, 2026
New York
1 review
0 helpful votes
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Excellent product
January 21, 2026

Overall, the jumpsuit is effortlessly stylish, offering the convenience of a single piece while still looking put-together, its is versatile enough for casual wear or dressed-up occasions. I like the fact that it holds everything together.

Date of experience: January 11, 2026
Alabama
1 review
0 helpful votes
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Service great. Product not as good.
January 21, 2026

Purchase because of a trusted FB influencer. Know her personally.Very disappointed in the product. Legs rolled up. Other than that, the product is great. My main reason for purchasing because of the no roll.up on legs.

Date of experience: January 11, 2026