Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,796
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,198 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Nathalie M.
Unfollow Nathalie M.
Share Review
Report Review

Perfection
January 23, 2026

I seen a lot of ads on Instagram and looked at all the reviews and seen everyone who brought shape wear loved it and felt more confident in it. So i gave it a try and feel in love with the product as well. Shipping and handling went well.

Date of experience: January 13, 2026
New York
1 review
0 helpful votes
Follow Wilson W.
Unfollow Wilson W.
Share Review
Report Review

Shapellx. Com produces are great
January 23, 2026
Updated review

I order 2 orders before and my wife charged her mind and so, I had to return them. The return process was very successful with no hassle.

Date of experience: January 13, 2026

I like the products I see
December 8, 2025
Previous review

I like the products I see

Date of experience: November 27, 2025
South Carolina
1 review
0 helpful votes
Follow Angel C.
Unfollow Angel C.
Share Review
Report Review

Can't use and dont know how to exchange it
January 23, 2026
Updated review

I need to change the style and size. It isn't what I thought it would be but I have no clue how to exchange or return it. I paid over $100 for this amd cant even use it, which is ridiculous actually.

Date of experience: January 13, 2026

It was easy enough to find what I was looking for on...
January 8, 2026
Previous review

It was easy enough to find what I was looking for on this website

Date of experience: December 29, 2025
Alaska
1 review
0 helpful votes
Follow Tracey L.
Unfollow Tracey L.
Share Review
Report Review

I really love the shape wear!
January 23, 2026
Updated review

Service!... would have given a 5 but one item that was strong and nearly puncture resistant was not true. As soon as I put it on my dull square nail pierced it. A bummer!

Date of experience: January 13, 2026

Love the fit and the selections
December 9, 2025
Previous review

GGGGRRREEEAAAATTT Fit!

Date of experience: November 28, 2025
New Jersey
1 review
0 helpful votes
Follow Jessica J.
Unfollow Jessica J.
Share Review
Report Review

Not happy
January 23, 2026

Honestly it was a waste of money because it did not fit right I didn't know about the return policy and then I signed into my account and I don't even have any discount or rewards for a future order which is not right

Date of experience: January 13, 2026
Illinois
1 review
0 helpful votes
Follow Victoria T.
Unfollow Victoria T.
Share Review
Report Review

Warning you need a perfect pairing!
January 23, 2026

I previously purchased you waisted briefs and they do snatch you in but I wasn't warned about the back fat that spills over the top of the high waisted briefs.

Date of experience: January 13, 2026
Indiana
1 review
0 helpful votes
Follow Rosemary A.
Unfollow Rosemary A.
Share Review
Report Review

Excellent!
January 23, 2026

Excellent product, excellent customer service.

Date of experience: January 12, 2026
District of Columbia
1 review
0 helpful votes
Follow Tiffany M.
Unfollow Tiffany M.
Share Review
Report Review

Perfect fit and very comfortable
January 23, 2026
Updated review

One of the best shapewear I've ever purchased. Very comfortable - wore it all day with no issues. It stayed up with no problems and showed no lines. It did take some time and effort to put on (I purchased the pull up style with no zipper)... Chile, the lycra was lycra-ing. I'm not sure if this will get easier over time and as I wear it more. But once on I had no issues and my husband loved it. Very sexy! For reference, I am 38B - 32 waist - 43 hips. I typically wear a medium (8/10). I purchased the size large and it snatched and tucked my fupa (aka,. Mom pouch) right up.

Date of experience: January 12, 2026

Easy to navigate the site and view the product along...
December 25, 2025
Previous review

Easy to navigate the site and view the product along with the details/description. It was extremely helpful seeing customer reviews and pictures of the product on real people. Having customer share their dimensions and sizes helped in making my selections easier.

Date of experience: December 15, 2025
Louisiana
2 reviews
0 helpful votes
Follow Cassandra B.
Unfollow Cassandra B.
Share Review
Report Review

Satisfied Customer
January 23, 2026

I Love my purchase. It says strong hold, and it's just that; but without feeling uncomfortable. I wear it all day while working and it doesn't roll, or too tight where you can breathe. It holds firmly and accents your figure!

Date of experience: January 12, 2026
Texas
1 review
0 helpful votes
Follow Trish D.
Unfollow Trish D.
Share Review
Report Review

Exactly as Described
January 23, 2026

I love my product, but I need a bigger size but unfortunately I didn't know it until after I've worn it. I love the way it makes my butt appear bigger and juicy! Apple bottom for sure.

Date of experience: January 12, 2026
Alabama
1 review
0 helpful votes
Follow Cecilie C.
Unfollow Cecilie C.
Share Review
Report Review

First time order
January 23, 2026

Love the exercise gear- fits true to size and so stretchy yet holds you in.
The shareware runs small, but hey, it's supposed to hold all the goodies in tight. Would highly recommend.
Shipping took more than two weeks- that was a huge fat bummer. Oh well.

Date of experience: January 12, 2026
New Jersey
1 review
0 helpful votes
Follow Kate S.
Unfollow Kate S.
Share Review
Report Review

Snatched
January 23, 2026

When the item first came in i thought there is no way my body can fit into this, However, when i say it snatched me all the way up but i was still comfortable. I will definitely be a returning customer and recommend this brand to anyone!

Date of experience: January 12, 2026
Virginia
1 review
0 helpful votes
Follow Caroline P.
Unfollow Caroline P.
Share Review
Report Review

Dissatisfied
January 22, 2026

The product came apart while trying it on. It was upsetting because of the commercials showing it was basically indestructible.

Date of experience: January 12, 2026
Indiana
1 review
0 helpful votes
Follow Jemardrais C.
Unfollow Jemardrais C.
Share Review
Report Review

Need a design for long torso women
January 22, 2026

Please design for long waisted women. I like the security and the comfy design. I have a long torso maybe I should have tried the one that pulls up just under the breast.

Date of experience: January 12, 2026
California
1 review
0 helpful votes
Follow Sheryl H.
Unfollow Sheryl H.
Share Review
Report Review

Holds me in and I look great!
January 22, 2026

Package arrived on time. It's been a long time since I have worn such a girdle like garment. But boy do I look hot in it.

Since it is capri length it does not cut into my legs or thighs. Looking forward to wearing it under a sleek dress and pants.

Date of experience: January 12, 2026
California
1 review
0 helpful votes
Follow Angela V.
Unfollow Angela V.
Share Review
Report Review

Absolutely loved my items!
January 22, 2026
Updated review

Shipping and delivery was quick. I received my delivery sooner than expected and the items i received were just perfect and what i had been looking for. Will be buying again.

Date of experience: January 12, 2026

I can't wait to receive my item so i can try it out
January 7, 2026
Previous review

I can't wait to receive my item so i can try it out.

Date of experience: December 28, 2025
Virginia
1 review
0 helpful votes
Follow Angel V.
Unfollow Angel V.
Share Review
Report Review

I looked at the measurements brought off my measurements and too tight and does a horrible job covering my bust and uncomfortable. When you're selling your products that require the shape X with women with large breast, you should include that because our measurements that we that we see does not fit a woman with larger bust. The shape wear should have measurements and the bra should have different measurements. So I am an large shapewear with DDD bust. I need large bottom and X large up top.

Date of experience: January 12, 2026
Arizona
1 review
0 helpful votes
Follow Remada S.
Unfollow Remada S.
Share Review
Report Review

Fit & Comfort
January 22, 2026

The items I ordered did not fit well. The brain left gaps at the breast and straps were uncomfortable due to rolling or not staying in place. This was not a good look under my clothing.

Date of experience: January 12, 2026
Illinois
1 review
0 helpful votes
Follow Jacqueline H.
Unfollow Jacqueline H.
Share Review
Report Review

I text to say my bras where to small. I would like to return and exchange. I never got a response on what they're going to do. And what I'm suppose to do.

Date of experience: January 12, 2026

Will I get 🤔 my buy one get one free
January 10, 2026
Previous review

Will I get 🤔 my buy one get one free. And I would like 2nd bra black

Date of experience: December 31, 2025
Maryland
2 reviews
0 helpful votes
Follow new Y.
Unfollow new Y.
Share Review
Report Review

Great shape wear
January 22, 2026

My package came pretty quick and once I tried on my stuff I realized why I only wear Shapellx. It's the best shape wear on the market. Great quality, very comfortable and does the job of smoothing me out

Date of experience: January 12, 2026