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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,796
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,185 reviews

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New York
1 review
0 helpful votes
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Wonderful. The sizes are true to fit.
January 24, 2026

I placed my order and upon submission, I realized the delivery address was wrong. I contacted customer service to request a different ship to and it arrived without delay.

Date of experience: January 4, 2026
Maryland
1 review
0 helpful votes
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I enjoyed wearing my new body shaper.
January 24, 2026

I loved the fit and the security of my new shaper. I highly recommend it to anyone who wants to look good for every day wear or for a special event.

Date of experience: January 14, 2026
Missouri
1 review
0 helpful votes
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Quite disappointing
January 24, 2026
Updated review

Having 7 eye hooks is the worst thing ever. I have to latch in the front and then twist the bra around. This is not a good process; when the bra is all latched, it makes my tummy pudge out because it pulls in the top and breast. I do not like this product.

Date of experience: January 14, 2026

You should be able to choose your own free item
January 9, 2026
Previous review

You should be able to choose your own free item. I dont know if the free gift will fit me.

Date of experience: December 30, 2025
New Jersey
1 review
0 helpful votes
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Solid Shapewear
January 24, 2026

I previously purchased a boot-yeah full coverage Shapewear and it's held not only its compression and shape but it doesn't look worn. I'm only purchasing again because I've actually gone down in size.

Date of experience: January 14, 2026
Maine
1 review
0 helpful votes
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Great shapewear!
January 24, 2026

I have purchased shapewear in the past from this company and it does not disappoint. The clothing makes you feel comfortable and confident! It holds you in and hides those imperfections perfectly.

Date of experience: January 14, 2026
Alabama
1 review
0 helpful votes
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Good
January 24, 2026

Good products that perform what is advertised and most importantly I got what I ordered. I order something from another company and they delivered me the wrong product.

Date of experience: January 14, 2026
Colorado
1 review
0 helpful votes
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The Best Ever!
January 24, 2026

This is by far the best bra I have ever invested in. I originally purchased one black bra, and after wearing it, I immediately ordered all four colors—including another black one. They are incredibly comfortable and truly serve their purpose. I absolutely love it!

Date of experience: January 13, 2026
Arkansas
1 review
0 helpful votes
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Shape bra
January 24, 2026
Updated review

Runs small. Fabric rough. Love the adjustable shoulder hook and eye and the front hook. Good for posture correction but fabric needs improvement. Add padding to strap.

Date of experience: January 13, 2026

Easy search and size charts
January 8, 2026
Previous review

Easy search and size charts

Date of experience: December 29, 2025
Nevada
1 review
0 helpful votes
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Find my body home
January 24, 2026

Holds everything in place, no bathroom worries with the slit. No pain by being poked in the sides and breathable are the reasons I continue to use Shapellx the costs are another factor

Date of experience: January 13, 2026
Canada
1 review
0 helpful votes
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January 24, 2026
Updated review

Date of experience: January 13, 2026

Great and it's my first purchase from them
January 11, 2026
Previous review

Great and it's my first purchase from them

Date of experience: January 1, 2026
Massachusetts
1 review
0 helpful votes
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I have several pairs of the highwaisted shape wear, in both black and beige. Having had noticeable weight loss, but unable to afford surgery, these have been a blessing. It sucks everything up and smooths it out and allows me to be more confident when wearing fitted clothes

Date of experience: January 13, 2026
District of Columbia
1 review
0 helpful votes
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Shopping Experience Satisfaction
January 24, 2026

Items selected were in stock and available. Purchased item arrived quickly within the time period that was] promised. The quality of the items are very good.

Date of experience: January 13, 2026
Alabama
1 review
0 helpful votes
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This is like my fourth purchase and I was satisfied every time, there is no rolling and it holds what needs to be held, very comfortable for everyday wear.

Date of experience: January 13, 2026
Colorado
1 review
0 helpful votes
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I have tried over 20 tummy control none of the have given me tge lokk I
Want my tummy still dont look flat or close to it most of them is painful. Yours was pretty comfortable but not much of a snatched

Date of experience: January 13, 2026
Florida
1 review
0 helpful votes
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I recieve my stuff but they are not firm as espected and are of different sizes. O thought before making shippment is better to let the customer know might be they did not look well.

Date of experience: January 13, 2026
Georgia
1 review
0 helpful votes
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Fits great
January 23, 2026

Overall the shopping experience was great. I am not a fan of the third party shipping company used as they are not well known and my order was not delivered on time. The company updated the tracking stating unable to deliver, but I was home all day. Besides that everything was great once I actually received my order.

Date of experience: January 13, 2026
Texas
1 review
0 helpful votes
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I saw a post from Mercedes am that led me to purchase. I just wanted to share that I got the Shapeware and I appreciate you ma'am because the shape is shaping today!

I also ordered another item because I was so impressed.

Date of experience: January 13, 2026
Georgia
1 review
0 helpful votes
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Bra
January 23, 2026
Updated review

The bra cup is too big and the waistband is too small… I am trying to do a return but it is difficult and I can't reach customer service

Date of experience: January 13, 2026

Fits my body… makes me look finer!
January 10, 2026
Previous review

It helps my clothes fit uniquely on my body, no snugging, tightness or uncomfort.

Date of experience: December 31, 2025
Texas
1 review
0 helpful votes
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Awesomeness
January 23, 2026
Updated review

I ordered two bras and they fit a little tight. I reached out and they were able to help me out and get me my correct size as needed. The material feel so good! I will be ordering more in the future.

Date of experience: January 13, 2026

The videos helped
January 11, 2026
Previous review

The videos helped.

Date of experience: January 1, 2026
Texas
1 review
0 helpful votes
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Reality Check... Snatched
January 23, 2026

I was astound. I really didn't have words, just a feeling of joy in my heart. The compression my Shappellx gives and to be able to go to the restroom with ease. Marvelous job to this company 👏 🙌 🥰😘

Date of experience: January 13, 2026