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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,446 reviews

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New York
1 review
0 helpful votes
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Excellent product
January 21, 2026

Overall, the jumpsuit is effortlessly stylish, offering the convenience of a single piece while still looking put-together, its is versatile enough for casual wear or dressed-up occasions. I like the fact that it holds everything together.

Date of experience: January 11, 2026
Alabama
1 review
0 helpful votes
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Service great. Product not as good.
January 21, 2026

Purchase because of a trusted FB influencer. Know her personally.Very disappointed in the product. Legs rolled up. Other than that, the product is great. My main reason for purchasing because of the no roll.up on legs.

Date of experience: January 11, 2026
Tennessee
1 review
0 helpful votes
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Comfort lift and back support
January 21, 2026
Updated review

I'm honestly impressed with how comfortable these are I work 12 hr shift at a hospital and I've got big girls and my back feels so much better

Date of experience: January 11, 2026

Immediately ordered two more
January 13, 2026
Previous review

OK, so I put this thing on and it's not rolling it's very back smoothing it's comfortable and yes it does push my shoulders back just a little but it is posture correcting bra and that's what I wanted it to do. It also holds the girls up real nice, especially considering that there's no underwire. This is the most perfect bra. I could wear to a 12 hour shift at work.

Date of experience: January 3, 2026
New York
1 review
0 helpful votes
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Excellent merchandise
January 21, 2026
Updated review

I've been with shape looks for a few years now I very really have to return any merchandise for the most part the merchandise is very good and I'm satisfied

Date of experience: January 11, 2026

Snatched me in
January 9, 2026
Previous review

Always have good products that make me look for them my clothes

Date of experience: December 30, 2025
Maryland
1 review
0 helpful votes
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Get snatched with Shapellx!
January 21, 2026
Updated review

This shapewear is everything! It smooths and shapes with the right amount of "tight" but without feeling uncomfortable. I love how it gives me a confident, snatched look while still letting me breathe and move easily. Perfect under dresses, jeans, or anything fitted—definitely a must-have in every woman's closet.

Date of experience: January 11, 2026

It Works!
January 6, 2026
Previous review

I've purchased several of the bras and I was very happy with the support without the underwire. I'm very excited to get my new Shapeware.

Date of experience: December 27, 2025
Alabama
1 review
0 helpful votes
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Rolls up
January 21, 2026

I purchased this because it's not suppose to roll up on the thighs, but as soon as I sat down, it rolled up on my thighs. Ugh! I am disappointed.

Date of experience: December 31, 2025
New York
1 review
0 helpful votes
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Fragile
January 21, 2026

I ordered the shape Plex, and when after receiving them when I went to put them on my nail pierced through the leg of the shape Plex. Although they advertise that nothing can puncture them, and they show a heel being forced through the leggings on the shaped leg, however, when I went to put mine on my nail pierced through the leg as I was putting the shape Plex on

Date of experience: January 11, 2026
California
1 review
0 helpful votes
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Every item i have ordered, has performed as expected! I am now on my 3rd round of garments. This is due to my measurements decreasing! After trying many other shape wear items, SHAPELLX wins hands down!

Date of experience: January 11, 2026

I have learned with strong support garments, you have to buy true to size for best fit, for me at least! For the mid or light support garments, you can size down 1-2 sizes for best compression and still be comfortable!

Date of experience: November 13, 2025
California
1 review
0 helpful votes
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Amazing
January 21, 2026

Shopping experience is always easy and simple. There's always a coupon code you can use for discounts.Notice for shipping may be a little delayed but if you keep an eye out for your package you should be fine. Customer service is the best I have seen EVER. I was surprised how fast and easy it is to request any returns or exchanges.Definitely recommend their brawls and shapewear. As a mom of 4 I need some help feeling confident and comfortable again in my clothes and Shapellx does that.

Date of experience: January 1, 2026
Pennsylvania
1 review
0 helpful votes
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Wow just wow
January 21, 2026
Updated review

Get it! You will not regret it if you're a plus size girl! It's a little bit of struggle to get on but once you get it on 🔥🔥🔥🔥

Date of experience: January 11, 2026

Great
January 19, 2026
Previous review

Can't wait to try the other shape wear

Date of experience: January 9, 2026
New York
1 review
0 helpful votes
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Worth every cent!
January 21, 2026

I went from looking like a bag of laundry to a true dish... every product smooths lumps and bumps, and lifts my girls back up to their former glory... thanks Shapellx!

Date of experience: January 11, 2026
New Jersey
1 review
0 helpful votes
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Inaccurate web description
January 21, 2026

My previous experience made me not want to do business with this company.But i'm giving you guys another try. Please don't disappoint me.

Date of experience: January 11, 2026
Michigan
1 review
0 helpful votes
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Too small
January 21, 2026

While the quality of the undergarments were good, they were too small. I usually wear a large. I cannot get the large past my knees.

Date of experience: January 11, 2026
Missouri
2 reviews
0 helpful votes
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Above all the rest!
January 21, 2026
Updated review

The material and compression is comfortable. Its breathable and you do not feel confined and restricted in your shape wear. I love it!

Date of experience: January 10, 2026

Absolutely awesome and complete satisfaction
January 13, 2026
Previous review

These products actually snatched and smooths out all your lumps, bumps, back "phat" and rolls as if they never existed! DO YOU HEAR ME?

Date of experience: January 2, 2026
Virginia
1 review
0 helpful votes
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To small
January 21, 2026

I concern that you not understanding what I am saying. Yes, I received the order and told not to send back due to they have issued a refund of $47 dollars but continue to take the money out of back account. The I had a reduce amount of $9.10 to spend. I am unsure of what's going on, I would like to use the full credit and the $47 dollars and for you to stop taking additional money out of my account.

Date of experience: January 10, 2026
Washington
1 review
0 helpful votes
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Awful return process
January 21, 2026

Still navigating the return process all week. Bot loops you through a web page. Submitting a ticket gets you no where. Emailing about ticket status gets you looped back to website to start over again.

Date of experience: January 10, 2026
Florida
1 review
0 helpful votes
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Shapellx provide dependable products.
January 21, 2026
Updated review

Their products are of quality and made for everyday use. Cleaning instructions and maintenance are clear and when followed, actually preserve the garments.

Date of experience: January 10, 2026

I was able to find the product I was looking for
December 25, 2025
Previous review

I was able to find the product I was looking for. The search results were quick and the price reasonable so far.

Date of experience: December 14, 2025
Missouri
1 review
0 helpful votes
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Love them!
January 20, 2026

Shapellx has not fail me yet. I love the quality of the material. If I had the money, I would order the Activewear by Shapellx. But underwear comes first.

Date of experience: January 10, 2026
California
1 review
0 helpful votes
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True fit
January 20, 2026

A friend told me about the product. It's was easy to navigate the site as well as order. Received my package earlier than expected.

Date of experience: January 10, 2026
Indiana
1 review
0 helpful votes
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Nice bras
January 20, 2026

Well made bras. Unfortunately, I ordered a size too big. Hoping my replacements (sent for free with returning others) are on the way and that they fit, as the replacements cannot be returned for a refund.

Date of experience: January 10, 2026