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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've worn girdles and they made me feel like I would pass out this product is so comfortable and it's exactly what their advertising I'm already looking to order my next one!
I know bra sizes vary from brand to brand, but this bra was 2 if not 3 sizes too small. I am returning it and got an email from the company saying they received my "application" for returning the item and that I am responsible for shipping and handling charges. On the plus side, the bra is very pretty.
It was a great bra, it fit perfect. I truly stand by this product it tucks all the areas around my breast. It also helps with sagging which is most important.
The bra I got last time fit better than any other bra and the body fitting products.
Buy it. It fits so freaking good. I never been so amazed at putting and feeling positive about a bathing suit. Many compliments about it, too. Love love love. Buy buy buy it
This is the most ridiculous return process I have ever encountered and I have now been trying for days to get the company to send me the return label. I will never even look at their website, much less buy something. Buyer beware!
So far, so good. Hope this bra fits and feels wonderful.
Ordered through Amazon was happy with my purchase chose to order directly through the site this time
I brought my first one when I had my surgery it did really good wish the lining that sticks to your legs would stay longer but after a couple of washes it went away
Limited variety. Don't look for matching sets. All items, colors, and sizes may not be available. The excuse is a high demand; however, they should be able to accommodate the demand by now. It feels more like slow production or poor supply chain management.
Everything was great. I just need to figure out how I could return this and get a bigger size cause it does not fit. It is super tight on me. The cup size is a little loose but manageable I guess or maybe I could go a smaller size, but I seen a lot of good reviews. That's why I decided to go with One and I need a brawl bad overall I think will be amazing ever fit!
This is a description of my experience. This is no way refers to the products, as I have yet enjoy them.
I received my order as expected. All of my products were too big. I didn't size down which a friend suggested I do. I'm new to shape wear and wasn't aware.
I reached out to exchange my products the very same day, 2-27. It is now 3-12 and I have yet to receive my return codes from customer service. Which from the email I did receive, says I'll get in 24-72 hours.
So I said all that to say this: purchase the correct size because return and exchange is not immediate.
Customer service was excellent in helping me order a replacement bathing suit as well as keep the one I wanted to exchange!
It has a lot of compression and is very flattering. However it is too sexy to wear on an outing with my kids! Perfect for a romantic trip away
I ordered a cute suit and when it came, it doesn't fit well I reached out to customer service and never heard back so now I am stuck with a suit that doesn't git
Easy experience, hoping the fit is right
The overall purchase experience was simple. The hardest part was deciding what my first product purchase would be. The shipping process was timely and I appreciated the unexpected trinket that accompanied my purchase. I've worn my Shapellx once and the way it snatched my body was EVERYTHING! It held me up and in. I will be purchasing more ASAP.
Very happy with my order! The item arrived quickly, the quality is great, and it fits as expected. Everything was packaged nicely and the overall experience was smooth. I would definitely order again.
I liked how the swimsuit snatched me in the midsection area. It was a struggle to get it over my hips, however it waa worth how beautiful it complimented my curves!
It doesn't fit at all. It was high wasted but the adds made it look like it wasn't. I'm also having a hard time getting the return started. Iv got emails asking me if I wanted to return after I made it clear I did.
It's been almost a week since I have been trying to jump through this company's hoops for returning an item that just "doesn't work." No final resolution yet…….
I just was not satisfied with my swimsuit product I got especially after watching the videos and reviews that people have about it. But I'm going to exchange it for one size up and a different color. So fingers crossed it better fit
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

