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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The bodysuit that I ordered specifically advertised giving like a lifting effect which I did not really get. The fit of the product itself was nice and as a compression or shapewear product, it was fine, but as far as the lifting effect, which was the reason I chose the specific product. I did not really see that.
Can't go according to the size chart when ordering the shapewear. Did not fit as expected, very small. How do I return as per policy? Bra's also fit tight
It didn't really do anything for me I still need a bra also it was tight but it didn't suck anything in I also got the size I would wear in clothes I liked the nylon part on the legs
It was very easy to get what I wanted
I purchased this product before and unfortunately had a couple runs that appeared after only having it more than a month. I was not offered a complete refund but a discount. I do not believe this is true of the advertisement that a heel cannot cause a hole or a run in the product. I accepted the discount in order two more. Hopefully this won't happen again.
This shaper did not disappoint! The material was soft, fitting and super comfortable. They stayed in place and there was no thight/leg roll up!
I was mistaken about my size. Expecting to pay for shipping back to exchange my order, the company went above and beyond. Acknowledged my error and sen me a new size for free. I was not expecting such generosity from a company these days
My swimsuit is exactly as advertised. Love it. Shipping was very fast. Great company and I will be ordering again in the future.
After seeing all the positive reviews I just couldn't help it but to get me one! It was everything as described! I totally look snatched! Well worth the investment!
Love reading the reviews and the reliability of the product
Using the size chart, ordered a L, but didn't work. Now ordering a M in the mesh. Got my fingers crossed, BTW: Im 5'5,153 lbs
Bodysuit sale was confusing. Thought it was for all of the garments
I really like my shapewear. I ordered another piece but it didn't fit like described. This one is exactly as described. The fit, the shape everything is great!
I did not like the item it kept rolling up my thighs. I never wore it.
The service was quick but the product is amazing snug all the right places I needed. I'm 175 pounds and I got a medium and it does the job... my only problem is reaching the zipper.othwr than that I give you guys 100. On the sight looking at everything...
Quality items! I am excited about
The order I just placed as it will join the other items for my vacation coming up on 26 February and 8 March! Headed to St. Kitts and Bali! I feel co rodent I will look and feel AMAZING in my bathing suits! THANK YOU!
Last previous order was disappointing. Terrible fit and seemingly cheap material. I should have returned. I'm trying a second time but will return this time if not satisfactory..
The customer service was excellent, as they promptly addressed my request. The product itself is of high quality, and I am extremely satisfied with my Shapelix, as it perfectly meets my expectations and provides exceptional comfort.
Order arrived quickly! I ordered 3 different shapers. Did not like how they fit. They were lose is the wrong places. No tightness to it. Felt awkward. Maybe I need to size down or try different model.
I'm going on a conference with my job in Jamaica so i noticed these under clothes and bathing suits. I ordered it and not even a week later i received my order! Ive seen been back to order MORE!
The support and shape that it's giving is making me look like I had a BBL. I have had no issues. Great material and definitely worth the money!
As a larger chested woman its discouraging to wear low cut shirts and dresses due to the bra options. Although I do need larger cup sizes the body suits order help open up options for my low cut wear.
The item was very small so I requested a refund. First, you must request by email, which took more than 23 hours to respond. Second, once they responded I had to confirm if I wanted a refund or exchange. I requested a refund, then received an email asking to keep the item for 30%, plus a gift card. I wanted a return. Finally, they gave me the site to request the refund, 5 days later. Never again!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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