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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased two sizes just in case but these tatas I have and these thighs were like absolutely NOT! I'm a size 14/16 in the waist but the XL wouldn't go over my thighs.
The XXL made it over my thighs but my breasts didn't fit in the top. I'm a 40-O.
BEST DAMN SHAPE WEAR EVERRRRRRR! I LOVE IT! It is super comfortable snatches the waist. It's just everything I thought and more.
Easy to place order and quality material and very comfortable to wear. Highly recommended.
Shapellx has been an awesome website that I have used for a few years ago and I have ordered couple of items from them and they always deliver quality products. Highly recommended them.
I have not had a very good experience. I not use to emails so I have been trying for over a week to speak to someone. You advertise support 8-5. Everytime t I have call I get a message no one is available. I got a coworker to assist me with this email
The website is solid easy enough to navigate, the bodysuit with allover support is perfect does everything it claims. Delivery was fast and painless customer service and order tracking was exceptional
I have been ordering Shapellx items for a few years. I am a loyal customer and earn loyalty points for each and every purchase I make which is how I can afford to make very large purchases and only pay a fraction of the cost. And I have all kinds of different items to include bras, shapers and bathing suits. And when I think I don't have to buy another thing, Shapellx comes out with another new piece. I get to buy something new, earn more loyalty points and save money. Not to mention look good wearing each wand every piece. I absolutely love Shapellx!
I turn to SHAPELLX for all my shaper needs. Every piece I have purchased serves its purpose and does not disappoint. I can't say enough good about the quality of everything I have purchased.
The quality of this swimsuit is amazing, top tier! I did order a size too small, 100% my fault, it's still amazing. Check the size chart because I did not and the charting runs a little smaller than I assumed. I also received my order within 6 days which is fabulous!
I purchased, received and chose to return item because I didn't care for it within a week after receiving it. I have submitted all the correct paperwork on time for a FULL refund and still have not received it! On March 10th I received my order and on March 12 I asked for a return lable. I sent it back on March 23, today is April 11th and I am still waiting! I wouldn't recommend this company nor will I be placing another order!
The quality is fantastic. I recommend to order a size smaller than the one you wear. The shipping of 2 swimsuits was taking too long so I contacted via messenger and the reason was because my order wasn't available anymore for international shipping. I was offered other choices of color and I received them well packaged. Very beautiful and just as I expected.
Quality of product is very good, but fit runs small. I measured as the directions indicate and I ordered the 2x and it was too small. I ordered the next size up thinking it should fit perfectly. NO GO still too small! I have been trying to return these (unopened except one) and I have been given the runaround. Very disappointed.
Unfortunately it did not fit properly and I chose to return it. I requested a refund and sent it back according to the instructions provided and even paid for return shipping. I'm STILL WAITING for my refund. So, as of now I'm giving the company a 👎 And even though the garment didn't fit, the quality and construction seems good and the color was gorgeous. The suit SEEMED most likely a 👍
This is one of those pieces that actually does what it says it's going to do, which I feel is rare. The back smoothing is noticable in the best way; no weird lines, no digging, it just lays really clean under clothes. The push up is flattering without looking like you're trying too hard. It gives a nice lift but still feels natural, which I appreciate. And for an underwire bra, it's actually really comfortable. I can wear it all day and not be dying to take it off the second I get home. I've been reaching for this way more than I expected. If you want something that smooths everything out but still feels wearable, this is a really good option.
It was a hassle to find out how to return the item. Two weeks after returning the item I have not received notice that it was received or my refund is being sent.
I received the order and then returned it due to size issue. My order shows that it has been returned. But I still have not received a refund. Order ID: SYSX-*******
I have a short torso and the swimsuits were not as flattering as i was hoping - the 2 piece looked like a one piece because the top had a long band under the bust, and the bottoms were VERY high waisted. One piece just didnt fit well.
I saw the swimsuit on an influencer on Instagram and thought I'd give it a try. It did not disappoint! Love the suit and I feel very confident in it.
If you are heavy busted forget it! The bra is made so cheap!
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

