Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,851
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,635 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Grace P.
Unfollow Grace P.
Share Review
Report Review

Best putchase decision
April 11, 2026

The experience has been great. Its so much better now to put on and take off a bra and they are so comfy that i forget i have it on when i fall asleep

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow Michelle L.
Unfollow Michelle L.
Share Review
Report Review

LOVE IT
April 11, 2026

My first bra didn't fit, I email them and they took care of it and sent me the right sizes thank you for great communication. I'm very pleased

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow Tamika W.
Unfollow Tamika W.
Share Review
Report Review

More than I bargain for!
April 11, 2026
Updated review

This shaper is amazing hands down. It gives the proper support while shaping you and putting those curves where they need to be! I am super happy.

Date of experience: April 1, 2026

It was pleasant
March 21, 2026
Previous review

It was pleasant

Date of experience: March 11, 2026
Texas
1 review
0 helpful votes
Follow Lee F.
Unfollow Lee F.
Share Review
Report Review

Return was difficult
April 11, 2026

I ordered a shaper short. I guess I accidentally put 2 down. I received them and discovered that they had hundreds of hooks instead of zippers. I did not see that when I was ordering. I am unable to hook those since I have long nails and don't like them anyways. When I asked about returning they wanted to give me a discount off another purchase. I said no, I just want to return them. Finally they sent a return label to mail them back. I sent them back about a week ago. Now I just received an email asking how I liked my order!

Date of experience: April 1, 2026
Utah
1 review
0 helpful votes
Follow Jolea R.
Unfollow Jolea R.
Share Review
Report Review

Love the fit!
April 11, 2026

I am surpirsed the delivery was fast. Fits like a glove! I'll he using it for a wedding and really did make a difference wearing my dress! Will purchase again soon!

Date of experience: April 1, 2026
Indiana
1 review
0 helpful votes
Follow Kim S.
Unfollow Kim S.
Share Review
Report Review

I didn't like my order and I wrote you back and someone acted like they didn't know what I was talking about so I sent in my order number and all with still vo answer

Date of experience: March 16, 2026
Alabama
1 review
0 helpful votes
Follow JaCairah J.
Unfollow JaCairah J.
Share Review
Report Review

Great Customer Service
April 11, 2026

The deal was so good that there was an influx of orders! 😆 I didnt receive my package when I was told it would arrive on the website so I contacted customer service. The agent was kind, prompt and knowledgeable! Thank you for helping me. The product is wonderful, even for everyday wear! Will buy more soon :)

Date of experience: April 1, 2026
Texas
1 review
0 helpful votes
Follow Heather M.
Unfollow Heather M.
Share Review
Report Review

Love the products true to size
April 11, 2026

Was having problems with logging into site. Loved the variety of products to choose from. Purchased 44DD front closer bras love the fit.

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow Shanel J.
Unfollow Shanel J.
Share Review
Report Review

Baby it snatched everything
April 11, 2026

I love it. It snatches you in all the right places.

Date of experience: April 1, 2026
North Carolina
1 review
0 helpful votes
Follow Deleisha W.
Unfollow Deleisha W.
Share Review
Report Review

Great Fit!
April 11, 2026

No issues. Delivered in timely manner. Fit is great!

Date of experience: April 1, 2026
California
1 review
0 helpful votes
Follow Veronica G.
Unfollow Veronica G.
Share Review
Report Review

Product arrived on time, was easy to buy and I love the way it fits. It's true to the size and has compression in the right places. I am 5'1", 34DD, 145lbs and the size S fits perfectly.

Date of experience: April 1, 2026
Georgia
1 review
0 helpful votes
Follow Michaela J.
Unfollow Michaela J.
Share Review
Report Review

Love it!
April 11, 2026

It really smooths me out helps my clothes fit seamlessly

Date of experience: April 1, 2026
Michigan
3 reviews
7 helpful votes
Follow Amber S.
Unfollow Amber S.
Share Review
Report Review

Love!
April 11, 2026
Updated review

Love this bra. I maybe should I went a size up because after washing it shrunk. It was a perfect compression bra though after breast augmentation surgery.

Date of experience: April 1, 2026

Its kind of hard to say since I've only just made the...
March 13, 2026
Previous review

Its kind of hard to say since I've only just made the purchase. Ask this question after the items arrive and i have a chance to give a more educated review.

Date of experience: March 3, 2026
1 review
0 helpful votes
Follow Jacinda R.
Unfollow Jacinda R.
Share Review
Report Review

Sassy
April 11, 2026
Updated review

I have not tried it on yet, but from what I've seen it is truly a sassy, lovely silhouette of a jumpsuit that holds in in a sexy way. I cannot wait to wear it

Date of experience: April 1, 2026

Wonderful, model shape

Date of experience: March 10, 2026
Rhode Island
1 review
0 helpful votes
Follow Charlotte N.
Unfollow Charlotte N.
Share Review
Report Review

Shopping experience made easy
April 11, 2026

My shopping experience was easy, and I love most of the products I ordered and love the idea behind each designs.

I do have to return one of the items, which is the skin flow full coverage body suit. I Love the idea, but I wore it on day one and it ripped while trying to put it on. It ripped like my cheap stocking would rip, and for the price! It should not be be ripping before I'm completely clothes. It would've would out perfectly too, the bust area is very flatter not flattening like others, it has a pee hole although I never trust those to use them, but it fits nicely under maxi clothing or pants.

Date of experience: March 29, 2026
Maine
1 review
0 helpful votes
Follow Faye H.
Unfollow Faye H.
Share Review
Report Review

Postpartum Suit
April 11, 2026

This suit is very flattering and perfect for my postpartum body. I'm very happy with it! It's very sexy but also covers the right places.

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow Yolanda J.
Unfollow Yolanda J.
Share Review
Report Review

Texas Girl
April 11, 2026

I am 5'9,188 lbs and wear a size 12/ L/ 40C. I ordered the silky Boot-Yeah high wasted silk sculpt short and the AirSlim® Back Smoothing Underwire Push-Up Bra Both in a size large. The material feels sturdy, they hold you well and short definitely enhances your hour glass figure. Both are great buys.

Date of experience: April 1, 2026
Canada
1 review
0 helpful votes
Follow Tammy T.
Unfollow Tammy T.
Share Review
Report Review

Excellent product and service
April 11, 2026

Great! I have been more than satisfied with the product in terms of quality, function, fit and service.

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow Terri L.
Unfollow Terri L.
Share Review
Report Review

I am amazed at the product!. It does everything it said it would and more!. The delivery time and tracking was poor!. But, I love the product so much!, I'd go through it again! Definitely shopping as we speak for more items!.

Date of experience: April 1, 2026
1 review
0 helpful votes
Follow Barbara H.
Unfollow Barbara H.
Share Review
Report Review

Soso
April 11, 2026
Updated review

It is ok the one I purchased previously was much better

Date of experience: April 1, 2026

Ok
January 20, 2026
Previous review

I need a new push up bra

Date of experience: January 10, 2026