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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchased the pants version of this and was disappointed. Hopefully this will work. I was unable to sent it back in time. I wish I had remembered to sent it back. Now I'm stuck with it!
Bad previous experience. I am trying this one more time before I give up on this company. There is a small hole in the stocking part of the last item ordered and that was not supposed to happen according to advertisement. I hate shipping things back so I deal with it! I don't even wear fake nails my nails I keep cut very short due to my job so this should not have happened!
I was excited to get the item but it never fit. It is too small around the waist. I'm ordering a size up, but would like a discount if you feel I deserve it
This shapewear does exactly what it says it will do and the customer service is top tier. I ordered a size down from my regular size as I do with most shapewear that I get. In this case you should order your regular size. My original order was too small, and I reached out to customer service, and they sent me the correct size free of charge. I would recommend this shapewear to everyone!
Always satisfied with the surprise in the mystery box. I can't wait to see what will my surprise this time
I have already purchased more than 5 items from SHAPELLX. I am always satisfied with the quality. I had an issue with the short but it was because I order the wrong size 3x instead of 4x. Other than that everything was perfect.
Brought high-waisted booty lifting, thigh shorts.
Off of tiktok, zipper broke.
Was very disappointed and dissatisfied needed the shapewear for a wedding.
It's all been a good experience no complaints what so ever except I was supposed to get something free with a purchase and I never received it
The bathing suit fit so well that I bought one for my mom and sister as well to make sure we are all snatched this summer. It came so fast and I appreciate the packaging as well.
My experience getting my orders are wonderful however, some of the products I have invested in roll up my legs which is a pain in the butt
My experience with the product was positive. This item snatched me in all the right places.
I only had the experience of selecting an item. Therefore, I can't rank experience or the item. It is premature to do so now.
Great product just wish the zipper in between the legs came higher in the front
Being too heavy it's a bit difficult to determine what size to get, because if a get a size larger it doesn't fit my lower body.
My experience is good deliveries on time. Everything is great. I have no complaints. I'll give my rating around 20 if not more.
Same order was placed more than once has not been delivered
Shapellx was my first official purchase of quality shapewear. Growing into a mature woman, I see that shapewear makes a difference. I like the options Shapellx provides, especially focused on targeted areas (which for me is my tummy area).
I love this swimsuit! Not only does it look great but it makes me feel good as well.
Social media duped me. This thing cuts and rises in the vaginal and butt area. So if you a large derriere, it will cut into it and not look appealing. Not to mention it doesn't fully hide my fumpa. You can still see my rolls and you can see the large zipper when you wear something form fitting. The only good thing is it gives me a snatched waist.
It was easy and I like the option for payment plans
I believe the undergarment industry has advanced in a lot of ways not just to hold you in and give you a shape that's uncomfortable, but now they cater to the woman's body
I have loved the quality of every item I've purchased. My only complaint is the customer service and the ease of returns has changed which is some what disappointing.
Always great experience. I'm big on customer service and the two times I had to reach out they were amazing.
Ordered two different shapewears that I ordered the right size needed to go outside up customer service was great they issued me a refund immediately so I was able to order a different size
I found one item with the right fit. All other orders have been hit and miss and the return process is too time consuming!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members