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ShapellxReviews 19,326

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,403
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,491 reviews

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Texas
1 review
0 helpful votes
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6 x was no a good fit for me..
March 2, 2026
Updated review

6x was not a good fit for me
Had weight loss surgery.
I skin / skirt all the around my body
Could not get the garment pull up
Properly in place to hook and zip
Very unhappy 😭 😭

Date of experience: February 20, 2026

The sizing is very important Measurements
February 15, 2026
Previous review

The sizing is very important
Measurements

Date of experience: February 4, 2026
North Carolina
1 review
0 helpful votes
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Communicate
March 2, 2026

I don't Ike that my package was not eft at my door on the first delivery if it weren't ok I would've left you guys a message. The delivery driver took my package back and delivered days later not acceptable.

Date of experience: February 14, 2026
Oklahoma
1 review
0 helpful votes
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Satisfaction
March 2, 2026

I had an excellent experience ordering from Shapellx! The ordering process was smooth and straightforward, and my items arrived promptly. The quality of the products exceeded my expectations, they are comfortable, well-made, and exactly as described. I'm very satisfied with my purchase and will definitely be shopping here again!

Date of experience: February 20, 2026
Ohio
1 review
0 helpful votes
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Check your measurements
March 2, 2026

If you have a long torso, these are not long enough. And if you dont have large boobs the cups are too big and no way of adding more padding to make fit. I returned the 2 that I had purchased. I am 5ft 8in, 220 pounds, 44c, wear around a size 18/2x and have a thicker midsection.

Date of experience: February 20, 2026
Idaho
1 review
0 helpful votes
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Return with tags
March 2, 2026

Love the quality! I wasn't able to fit in the cup size for my chest. How can I ship them back, still have tags on and in original packaging.

Date of experience: February 20, 2026
Georgia
1 review
0 helpful votes
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Good option with straps
March 2, 2026

The item works well for shaping the lower body, but the cups don't have any support or provide lift, which is what I was looking for.

Date of experience: February 20, 2026
California
1 review
0 helpful votes
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Great products
March 2, 2026

Ordering was easy. The shipping was transparent and the items were delivered within the delivery window quoted. I wish there was a faster delivery option.

Date of experience: February 20, 2026
New York
1 review
0 helpful votes
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Loved it
March 2, 2026

Loved it and I did end up return some stuff because I didn't love the look of them on me and it was very easy to return items

Date of experience: February 20, 2026
Illinois
1 review
0 helpful votes
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Great material
March 2, 2026
Updated review

Great material made me feel snatched but not suffocated. I will size up from Medium to Large only because my butt felt alitte tight in the medium. Other than no complaints. Stayed in place and didn't worry about it rolling down.

Date of experience: February 20, 2026

Quick & Easy
February 14, 2026
Previous review

Quick & Easy

Date of experience: February 4, 2026
Illinois
1 review
0 helpful votes
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Great Fit
March 2, 2026
Updated review

I was skeptical at first because I'm not in the best shape but once I got it up, I didn't have any trouble with it. I didn't want to size up because I am endeavoring to lose weight. Overall it is quality shape wear

I LOVE MY BRAS! They lift these girls up to heaven

Date of experience: February 14, 2026

Great Company With Great Products 👍
February 18, 2026
Previous review

I like the quick shipping turnaround. I like the return options offered

Date of experience: February 8, 2026
New York
1 review
0 helpful votes
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Not pleased
March 2, 2026

I received a waist trainer it is to small would like to exchange from a 2x to a 3 x have been reaching out from day of delivery. In a little disappointed because I've yet to get a response.

Date of experience: February 20, 2026
Nevada
1 review
0 helpful votes
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Great Customer Service
March 2, 2026
Updated review

I love the product but also the customer service. I accidentally ordered the wrong size and they quickly exchanged with no hassle. Always keeping me updated. Thank you!

Date of experience: February 20, 2026

Great product
February 15, 2026
Previous review

Fits great, trims body.

Date of experience: February 4, 2026
Washington
1 review
0 helpful votes
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The quality is incredible!
March 2, 2026

I love those swimsuits, and this is not my first purchase! The quality is incredible! It fits perfectly, holds everything in place, and makes me feel confident. I highly recommend this beautiful swimsuit! 💕🏖

Date of experience: February 20, 2026
Canada
1 review
0 helpful votes
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Ordering was easy. The ship time took much longer than I expected and the tracking information provided was not helpful, as it doesn't show where the package is in transit. This is why I gave this a 4 star review instead of a 5.

Date of experience: February 16, 2026
Georgia
1 review
0 helpful votes
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Good
March 2, 2026

Increíblemente espectacular! Talla perfecta y muy buen material.

Date of experience: February 20, 2026
Virginia
1 review
0 helpful votes
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I don't really think this is for plus size women. It's probably a lot better for those who aren't plus size. My boobs (DDD) don't fit in the boob section.

Date of experience: February 20, 2026
Canada
1 review
0 helpful votes
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Excellent swimsuits!
March 2, 2026

I've purchased 3 swimsuits from Shapellx and they fit perfectly. I'm 5.7,185 pounds and I wear an XL. I like that the straps are wide and ajustable which helps for bust support.

Date of experience: February 20, 2026
Florida
1 review
0 helpful votes
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Great support
March 2, 2026

Some items are not true to size but o do love the fact that you guys have came such a far way! Can't wait til there are more active options.

Date of experience: February 19, 2026
Georgia
1 review
0 helpful votes
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The 1st try was the wrong size
March 2, 2026
Updated review

The 1st item was way too tight, and uncomfortable. But I will try the next size up, and see how it fits. Item came very quickly though.

Date of experience: February 19, 2026

This sight won't apply the discounts the sight offers!
February 24, 2026
Previous review

This sight won't apply the discounts the sight offers!

Date of experience: February 13, 2026
Maine
1 review
0 helpful votes
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Very pleased with Shapellx
March 2, 2026

I ordered shapewear for the first time from Shapellx. Unfortunately it was not the right size, but they have a very easy process for making an exchange. I contacted them and someone got back to me the next day! Currently waiting to receive my new item, but overall the product seemed to be high quality, and definitely makes a difference when worn under clothing.

Date of experience: February 19, 2026