On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shipping was fast, true to size with the low cut body suite
The product I ordered was way to small. I immediately sent communication requesting to exchange the product. It took a long time to get a response. Once communication was made, there was no issue getting the right size.
The item was exactly as shown on the website. The fit was amazing, it doesn't slide or bunch up and it was very lightweight but kept me snatched.
I ordered, was weary about the site and products not being as described or fitting well. The bottoms (size large) fit like a glove and even though out the bag it looks shrunk it fit my 6 foot 165 lbs frame down to my ankle as it should…
If you are a XL I would recommend getting a large because the shaping effects were minimal for a garment that runs for an XL-2XL didn't really have the effect I wanted.
Shipping was fast and the product is good quality.
Excellent customer service awesome delivery and it looks good and feels on me it successfully in all the rolls that was needed after gotten dressed
Checkout easy, received product in a timely manner, product is good quality. Overall I'm very satisfied
My experience was very good. Product was great and shipping was received
My experience was good. Product was as expected was a little too big.
I had a very easy and pleasant experience from start to finish
The ordering and shipping was great, I will order again
The top of dress/cups didn't work for me and the tummy part wasn't smooth as I would have preferred.
Love my new shape wear. It really holds me in. I will definitely purchase more products from Shapellx.
Fabulous fabric and it is all that the reviews stated.
True in size and the material very soft and comfortable you can wear it everyday and love it.
Great experience! Easy to navigate site, fast checkout and shipping. I'll definitely be buying again!
Like the way it fits. Just the zipper is hard to reach I can get it unzipped but can zip it back up.
Not what I expected it doesn't pull stomach in. Plus I've lost weight
I ordered a LG to give me that snatch. It did just that however the band around the top is too tight...therefor creates upper fat hanging out😫 other than that it firs amazing. I don't want to size up cause I love the compression I just feel my torso is longer so it doesn't go all the way up to my bra line.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members