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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,477 reviews

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Georgia
1 review
0 helpful votes
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It really works I love the fit
June 15, 2024

Very comfortable does just what it supposed to do the fit is so right and A amazing fit when I put on my clothes

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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I'm snatched
June 15, 2024

I have had weight loss surgery which left me with excess skin. However you can not tell when I wear my garment

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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Runs very small
June 14, 2024

I don't doubt that this is top notch shape wear, but I also can't say for certain because I couldn't even fit it over one of my thunder thighs. Take the size chart with a grain of salt and size up!

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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The Truth
June 14, 2024

It's everything they said it would be. I am truly and very satisfied.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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I love this Shaper
June 14, 2024

This shaper fit just as expected. It sucked me in in all the right places and it was comfortable for me to wear all day.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Awesome
June 14, 2024

Very excited about the way it holds everything in.

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Ouch
June 14, 2024

The bottom rides up really hard and far if you're more thick, also it's almost impossible to squeeze into if you've got thighs and hips lol but it did its job I just don't think I can wear it again with the way it rides up because of my curves

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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White and brown bodysuit
June 14, 2024

The bottom half of the body suit was loose and longer like my torso was too short. Didn't ggive the compression I was looking for. Maybe I should have gotten a small and had a gotten the small I might not have been able to get it on.

Date of experience: June 4, 2024
New York
2 reviews
0 helpful votes
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Like the product. But the bra area was not the size of my breast, to me it was pointless.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Good product
June 14, 2024

The shapewear that I received is a good fit. It hides everything and smooths everything out. Doesn't roll down at the top and doesn't roll up around the legs. It's good to wear under dresses. Will be getting another one

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Good to wear!
June 14, 2024

Very comfortable and affordable I will recommend and it has my shape such as my stomach

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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I have not received my new garment yet I've asked y'all three or four times how do I return they told me to keep them and they will send me some new ones and I haven't received them yet can you please send them to me

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Oklahoma
2 reviews
0 helpful votes
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Limited sizes...
June 14, 2024

This was my 2nd order, my 1st was wonderful. It did everything it said it would do, hence why I made a 2nd order of three other items. None of them fit unfortunately 😔. However, once I provided this information to their customer service, they handled the situation wonderfully. I am very much so looking forward to receiving my other items, not only to see what they do, but also to leave another review

Date of experience: June 3, 2024
New York
2 reviews
0 helpful votes
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Snatched!
June 14, 2024

I kept seeing ads on Instagram and the comments that woman were writing wheeled me in! So I checked the website out, read more reviews from the site itself and I said to myself why not give it a try! Women actually takes pics with the shapewear on so I was even more curious and it has been the best shapewear so far that I ever ordered! So worth the price and good material and I don't feel like I'm suffocating it's very comfortable which is what I love!

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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I've always used shorts like spanx but got tired of them rolling down. When I researched Shapellx I loved the different designs they had. I finally chose AirSlim® ElasticFuse Waistband Shaping Bodysuit and love it! I have a bigger waist and it really cinches it up like a corset. Customer service, Ophelia, was really great in helping me too!

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Fit
June 13, 2024

My items are amazing they all fit perfect with every outfit I had on, and they are very soft and comfortable

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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It was to little
June 13, 2024

It was to small and I can't return it because it was under garments.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
California
3 reviews
0 helpful votes
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Love my items
June 13, 2024

Prompt shipping and delivery! Items were my size, and perfect fit! I want to order soon more shapewear.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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Fits perfectly!
June 13, 2024

The size chart is very accurate. If you want a great fit just follow that and your good!

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Great fit ever 🥰
June 13, 2024

I couldn't Wait to try it on and when I did simply amazing can't wait for my next order. And I look and feel beautiful 😍

Date of experience: June 3, 2024