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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought the shaper in a 4x based on size guide. I'm a 2/3x or an 18-20 in normal clothes. It fit perfectly but I dare to say I could have went down a size. It did it's job and it was delivered quickly. Hands down one of the most comfortable and body shapers I've have ever owned. I will definitely be buying again.
Positive and satisfactory, works well to train the waste. Comfortable fit to size.
Quality felt good. But did not fit my body. Not enough room.for my tummy and too much thong. Too long
Experience was fine. Til I tried on both. One didn't fit at all and the other one was ok
Looks just like the pictures and easy to put on. Doesnt roll up/down and gives a nice compression. For a future purchase i would probably go a size further down as the size i ordered this time around didnt really do much for me as i have seen it do for others, but other than that its really good.
Second one I've ordered and it doesn't fit- looks
Like it
Would
Due to your
Advertisement but it
Just
Doesn't work
For
Me
Customer service is awesome! My shapellx did not fit me as I expected. Would need to try something firmer in the future
This is my second purchase love how snatch it is. Love the material and the comfortable it is.
Customer service is a dream the products are amazing I have ordered several times from this company now and must say I will never be shopping anywhere else for my under garments ever again.
The order process was amazing; the 1st day I wore it, it did exactly what I needed it to do altho about an hour later I noticed it started to roll up on the legs being noticeable in my clothes. I was under the impression that this material wouldn't do that
The quality of the material is great and it is well made. Comfortable and smooth with a nice hold.
Fast and efficient. First off. I was very excited to receive it. Beautifully designed. Material very sturdy. I like the fact there are 4 rows of the hook and eyes allowing you to make adjustments when necessary.
Order according to your measurements and my size exchange was achieved, expeditiously.
I was disappointed that my first delivery had been worn and damaged by a customer that returned the item that was then sold to me.
The hip pads move and twist,the sewing impressions on the butt pad make the pads noticeable when you wear something tight.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

