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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

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37,496 reviews

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Georgia
1 review
0 helpful votes
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Great Purchase!
June 22, 2024

Love their products! Ordering is simple and delivery was fast. I'll definitely be ordering more from them.

Date of experience: June 12, 2024
Pennsylvania
1 review
0 helpful votes
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I love my shaper
June 22, 2024

Was shipped quickly I will order from this company again

Date of experience: June 12, 2024
California
1 review
0 helpful votes
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Fabulous
June 22, 2024

The service is wonderful. The product is amazing. The material and the fit is absolutely amazing and true to size.

Date of experience: June 12, 2024
New Mexico
1 review
0 helpful votes
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I absolutely love it
June 22, 2024

It's exactly what's described and customer service is one point and quick had an issue with my first order and they replaced no hassle.

Date of experience: June 12, 2024
Georgia
1 review
0 helpful votes
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Job Well Done Again!
June 22, 2024

The process for ordering is organized and seamless. The delay in delivery was caused by the postal service.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2024
Texas
1 review
0 helpful votes
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It does not fit to size.
June 21, 2024

I am a 2XL and ordered a 2xl, I can not snap it, but I can zip it up. I should have ordered a 3x, I guess.

Date of experience: June 11, 2024
New York
1 review
0 helpful votes
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Perfect fit and true to size
June 21, 2024

Fast shipping and the packaging was Nice. I am satisfied with also the price and the quality of the shapewear

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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Love it! Buy it!
June 21, 2024

Fits perfect. Read the guide. Order according to those guides.

Date of experience: June 11, 2024
New York
1 review
0 helpful votes
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Shapewear purchase
June 21, 2024

The shapewear high-waisted shorts is a nice undergarment to have on hand. This gives you the coverage needed to looking fabulous in your outfits. I would recommend purchasing a garment for this company. Lastly, their customer service is so awesome. I give them 5 stars. Mrs. Brown

Date of experience: June 11, 2024
Florida
1 review
0 helpful votes
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Poor quality
June 21, 2024

The product is of poor quality. The material doesn't provide the support needed. I was not happy with the product.

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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Great Customer Service
June 21, 2024

The bodysuits weren't my jam, but Customer Service was very helpful with my Exchange and my replacement products are here and I LOVE them. Can't wait for my next order.

Date of experience: June 10, 2024
Kansas
1 review
0 helpful votes
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The customer service was really good! I returned my item and received a small size in no time!

Date of experience: June 10, 2024
California
1 review
0 helpful votes
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Amazing
June 20, 2024

Love the way it snatches my stomach and waist in. It's flattering and not uncomfortable.

Date of experience: June 9, 2024
District of Columbia
2 reviews
0 helpful votes
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Great
June 20, 2024

I found what I was looking for without any problems. Had to return the original for size, and the replacement came within a week from me mailing back the 1st

Date of experience: June 9, 2024
Georgia
1 review
0 helpful votes
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It all buckie my zipper in front and it not holding me in.

Date of experience: June 9, 2024
New York
1 review
0 helpful votes
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Needed the right Size
June 19, 2024

It was very easy to get an exchange for sizing! I got one size too big and reached out and within less than a week i was able to get my change done and receive my new product! Let me tell you the material is breathable very light and definitely changes the shape of your body! You won't have all that stinky sweat after wearing it for a day! And if your like me and miss the old shape of your body give this a try! I see my old figure coming back! All i need to do is wear this throughout the day and work out with one of their workout waist trainers and i'll be back to my old self in less than a month.

Date of experience: June 9, 2024
California
1 review
0 helpful votes
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Awesome Shapewear
June 19, 2024

My overall experience with Shapellix is a positive one. The shapewear enhances my hourglass figure. I love the leggings so much I wear them daily. I have recommended this product to several friends and even purchased them as a gift for a friend who was to attend a wedding soon.

Date of experience: June 9, 2024
Tennessee
1 review
0 helpful votes
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Spent to much
June 19, 2024

For the price of how much these items cost I expected them to be a better quality. I'm 5'2 and weight 150 and I bought a small. The waist of it cld have been a lot tighter and the sides of it that went on my hips were so tight it cuts into my skin leaving marks. I unfortunately threw away all the tags now can't return them for a full refund. It was a waste of 133.00. I bought the waist one and the leggings one. And the leggings again could have been tighter and so it's fits funny and looks like my stomach has two stomachs

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2024
North Carolina
1 review
0 helpful votes
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Great
June 19, 2024

I love the suit I just wish it fix like a 1x not a xl. I know for sure the 2x would have been too big I'm losing weight at the moment.

Date of experience: June 9, 2024
Pennsylvania
1 review
0 helpful votes
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Shapewear Short
June 18, 2024

This is the BEST shapewear I've ever bought … very durable very comfortable breathable. It really sucks everything in

Date of experience: June 8, 2024