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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love their products! Ordering is simple and delivery was fast. I'll definitely be ordering more from them.
Was shipped quickly I will order from this company again
It's exactly what's described and customer service is one point and quick had an issue with my first order and they replaced no hassle.
The process for ordering is organized and seamless. The delay in delivery was caused by the postal service.
I am a 2XL and ordered a 2xl, I can not snap it, but I can zip it up. I should have ordered a 3x, I guess.
Fast shipping and the packaging was Nice. I am satisfied with also the price and the quality of the shapewear
The shapewear high-waisted shorts is a nice undergarment to have on hand. This gives you the coverage needed to looking fabulous in your outfits. I would recommend purchasing a garment for this company. Lastly, their customer service is so awesome. I give them 5 stars. Mrs. Brown
The product is of poor quality. The material doesn't provide the support needed. I was not happy with the product.
The bodysuits weren't my jam, but Customer Service was very helpful with my Exchange and my replacement products are here and I LOVE them. Can't wait for my next order.
The customer service was really good! I returned my item and received a small size in no time!
Love the way it snatches my stomach and waist in. It's flattering and not uncomfortable.
I found what I was looking for without any problems. Had to return the original for size, and the replacement came within a week from me mailing back the 1st
It all buckie my zipper in front and it not holding me in.
It was very easy to get an exchange for sizing! I got one size too big and reached out and within less than a week i was able to get my change done and receive my new product! Let me tell you the material is breathable very light and definitely changes the shape of your body! You won't have all that stinky sweat after wearing it for a day! And if your like me and miss the old shape of your body give this a try! I see my old figure coming back! All i need to do is wear this throughout the day and work out with one of their workout waist trainers and i'll be back to my old self in less than a month.
My overall experience with Shapellix is a positive one. The shapewear enhances my hourglass figure. I love the leggings so much I wear them daily. I have recommended this product to several friends and even purchased them as a gift for a friend who was to attend a wedding soon.
For the price of how much these items cost I expected them to be a better quality. I'm 5'2 and weight 150 and I bought a small. The waist of it cld have been a lot tighter and the sides of it that went on my hips were so tight it cuts into my skin leaving marks. I unfortunately threw away all the tags now can't return them for a full refund. It was a waste of 133.00. I bought the waist one and the leggings one. And the leggings again could have been tighter and so it's fits funny and looks like my stomach has two stomachs
This is the BEST shapewear I've ever bought … very durable very comfortable breathable. It really sucks everything in
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

