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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,506 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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I like the product.
June 27, 2024

I was not satisfied with the delivery of the product because it was said that it was delivered and it wasn't.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 17, 2024
New York
1 review
0 helpful votes
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Perfect Fit!
June 27, 2024

I am very happy with the fit and sinch of this shaper. I am going to order a few others as it's exactly what I was looking for.

Date of experience: June 17, 2024
South Carolina
2 reviews
0 helpful votes
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The BEST of the BEST!
June 27, 2024

I have found the PERFECT shapewear! They should call them BBL, because that's what it's giving! I have four (4)!

Date of experience: June 17, 2024
Illinois
1 review
0 helpful votes
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Great.
June 27, 2024

I love the shapellx! They fit to my body!
Ill try the other products for sure

Date of experience: June 17, 2024
New York
1 review
0 helpful votes
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It tore
June 26, 2024

While pulling it up. My oval shape nail poked a hole in the butt area. But I love the results. I think I want the black one too.

Date of experience: June 16, 2024
California
1 review
0 helpful votes
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Awesome
June 26, 2024

Fits very well holds in my lumps n bumps
Loving it

Date of experience: June 16, 2024
South Carolina
1 review
0 helpful votes
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A loyal customer
June 26, 2024

"I'm absolutely delighted with my recent purchase from Shapellx! The body shaper exceeded my expectations - it's high quality, easy to use, and has made a huge difference in my [specific benefit]. But what really impressed me was the exceptional service I received. The customer service team was responsive, friendly, and went above and beyond to ensure I was completely satisfied. They answered all my questions, provided helpful tips, and made sure I had everything I needed. The combination of a fantastic product and outstanding service has earned Shaplix a loyal customer in me. Five stars and a huge thumbs up!"

Date of experience: June 16, 2024
Georgia
1 review
0 helpful votes
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Amazing
June 25, 2024

This product is amazing, I love how it hugs my body, while giving me the "snapped" look!

Date of experience: June 15, 2024
Oklahoma
1 review
0 helpful votes
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Untitled
June 24, 2024

My experience was the same as any other online shopping experience. Anytime you shop online you are shopping blindly. It is all about how the company operates and treats customers that will keep you shopping

Date of experience: June 14, 2024
Florida
1 review
0 helpful votes
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Live shapellx
June 24, 2024

Shopping online on shapellx is always easy and fast. Plus I love the discount codes given! And every dress I have ever gotten is so flattering and well made.

Date of experience: June 14, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect fit
June 24, 2024

Feels comfortable and easy to wear, my clothes fit better and I look good in them without any bumps and lumps

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Georgia
1 review
0 helpful votes
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It does snatch you!
June 24, 2024

I love my shape wear only problem I had was it had scratched the left side and middle of my back.

Date of experience: June 13, 2024
Vermont
1 review
0 helpful votes
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Happy Customer
June 24, 2024

I love my unit! It was true to size most of all it was easy to maneuver without assistance! I will definitely be ordering from them in the future!

Date of experience: June 13, 2024
Washington
1 review
0 helpful votes
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Great customer service
June 23, 2024

I appreciate the exceptional customer service with my exchange!

Date of experience: June 13, 2024
Florida
1 review
0 helpful votes
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Fit and Style
June 23, 2024

This is my first order, I haven't worn out yet but am satisfied with the size and fit which controls and holds in all the right areas. The styles are very modern with lots of variety to choose from.

Date of experience: June 13, 2024
Pennsylvania
1 review
0 helpful votes
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Best shape wear ever!
June 23, 2024

I love all the products I order I didn't know what to expect but they fit perfect but i definitely will be ordering more soon but I love the materials and their shape wear

Date of experience: June 13, 2024
Virginia
1 review
0 helpful votes
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Don't fit
June 23, 2024
Updated review

I ordered a size up and the item was extremely too small

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2024

Not all for 1
July 4, 2022
Previous review

This comes with no directions and very hard to use. And it rolls up on both ends. I was very disappointed with the quality as well.

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Satisfaction Guaranteed
June 23, 2024

I've ordered from this website site a few times already and have no complaints. Great quality and orders are delivered as expected.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2024
Ohio
1 review
0 helpful votes
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This garment fit just right.i was happy with the placement of the zipper. It fir really.nice.

Date of experience: June 12, 2024
Pennsylvania
1 review
0 helpful votes
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I lov this specific bodysuit
June 22, 2024
Updated review

I absolutely love this body soon I by shapewear all the time and I had one but I could never remember where I got it from and then remembered and sure enough got another one and I'm going to get another one and another LOL

Date of experience: June 12, 2024

Everything is super easy and very smooth...
July 5, 2023
Previous review

Everything is super easy and very smooth... Thanks somu h

Date of experience: July 5, 2023