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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,534 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Wonderful fit
July 5, 2024

Everything was good from the time I purchased and got it home

Date of experience: June 25, 2024
California
2 reviews
0 helpful votes
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Tighten up
July 5, 2024

I received the jumpsuit and fell in love with it. I have not wore it yet but I did put it on And it shaped me but the tummy area could use a little bit more control at the bottom, middle and top. I know the muffin top takes a lot of control and that's what I was looking for but I fell in love with this jumpsuit. Just wish it was a muffin top control panel to push up and tucking ing from the top of your stomach to the bottom of the stomach.

Date of experience: June 25, 2024
Oregon
2 reviews
1 helpful vote
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Disappointed
July 5, 2024

I received what looked to me as a used swimsuit. There was no sanitary strip in the crotch and no tag on it. Since I really loved the look of the swimsuit, I contacted Shapellx and was sent another one. It looked new, with a tag, but there was no sanitary strip in that one either. I did not try either suit on. I returned them both. Waiting for my refund.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2024
New York
1 review
0 helpful votes
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Flat stomach!
July 4, 2024

Quick and simple, all I needed was a lil help pulling up thr back, just a lol bit more.

Date of experience: June 24, 2024
Arizona
1 review
0 helpful votes
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The bra was Great
July 4, 2024

Perfect, but I want to make a return for the waist trainer

Date of experience: June 23, 2024
Ohio
1 review
0 helpful votes
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Great product
July 4, 2024
Updated review

It fit very well,l buy again.
It does what it says. Recommend to my friends

Date of experience: June 23, 2024

Items were described very well
August 4, 2021
Previous review

Items were described very well.

Date of experience: August 3, 2021
New York
4 reviews
0 helpful votes
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Item received. But I need to return it...too tight for comfort. Kinda gave me a muffin top.

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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Love the color but
July 4, 2024

Even going up 1 size… I need another size up. Love the snatched look it provides but it " pulls" in areas and can be uncomfortable. Unfortunately- didn't realize until wearing suit to a pool party.

Date of experience: June 23, 2024
Tennessee
1 review
0 helpful votes
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Not a good fix on me. My shape was not smooth like Mrs. Mann fo

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2024

Products look great
June 12, 2024
Previous review

Products look great. I'm willing to try the shape ware out. Hope I'm not dis-appointed.

Date of experience: June 2, 2024
South Carolina
1 review
0 helpful votes
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An awesome service
July 3, 2024

This is a great product and I would recommend it to everyone

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
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Airlift butt lifting
July 3, 2024

The experience was good, they responded quickly to the emails and based on the nature of the situation I received my package fast

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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The item was too small and the zippers would have been a problem if it had fit. In the meantime I was able to find one that worked.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2024
Missouri
1 review
0 helpful votes
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Not what I ordered
July 3, 2024

Shipment was fast, and in a timely manner. Just not what I ordered

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2024
New York
2 reviews
0 helpful votes
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Support
July 3, 2024

This is actually the first time I ever purchased something like this. I never wanted to wear one even though I hated my stomach. It feels good. I hate when I have to use the bathroom because the opening is small. But over all I'm not mad at my purchase.

Date of experience: June 22, 2024
Pennsylvania
1 review
0 helpful votes
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The best shape wear on the market. Fast delivery and well packaged

Date of experience: June 22, 2024
Georgia
1 review
0 helpful votes
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Was fairly easy to purchase.and simple as far as online ordering.

Date of experience: June 22, 2024
Florida
2 reviews
0 helpful votes
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Fabulous
July 2, 2024

Great fit and great feel. The product is ultra comfortable with great control for my mid section.

Date of experience: June 22, 2024
New York
1 review
0 helpful votes
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Love the product
July 2, 2024

Shipping comes on time... And the product sells it self... I have bought different types of shapellx and love them all...

Date of experience: June 22, 2024
Texas
1 review
0 helpful votes
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Customer Support was awesome. Needed to exchange for another size, and received very quickly! Thank you!

Date of experience: June 21, 2024

This is the best shapewear for full figured women.
October 7, 2021
Previous review

Love this shapewear and so comfortable I can wear it throughout the day.

Date of experience: October 6, 2021
Texas
1 review
0 helpful votes
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Loved it
July 1, 2024

It was exactly as described and holds me in great! I will be ordering more

Date of experience: June 21, 2024