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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to order and receive the item back in a timely manner
I love the products i have received. They feel great on my body after recovering from laser lipo 360.
It's not that comfortable like they said. It didn't hold my fat in it just made it round.
Good fit. Love all products with the zipper for ease of restroom. The Bone is a bit painful with long wear. It presses in to the skin.
Great experience from beginning to end! Shipping was so fast, I was able to use it for a speacial function where I needed a little help to make my outfit go from an 8 to a 10! It definently worked.
I have been trying to return or exchange my item I have emailed more than 3xs and I am just now getting a response. I will never again buy from ya'll and I will continue to express that because now I have reached my 30 day exchange policy because of your slow response I am a very unhappy customer.
Delivery was fast, good communication
My orders was shipped the same I ordered, that's amazing
The products that I received were up to my expectations.
Ordering was easy. Continued communication from company from order through delivery was thorough. Products were exactly as described.
I came across an add on social media and became interested. I decided to give it a try. The order came quickly, right on time for my summer vacation. This is a great product and I recommend it to anyone who wants a snatched waste for the summer!
I don't like being forced to give my thoughts about anything. Giving a rating should have been enough
I ordered a size medium but it was a little loose and they send me a size small asap this was so nice I will shop again
Material is excellent and worth it, fits nice and feels good
I just simply love my new undergarments because I don't wear things
This shape wear does the job and seamlessly! Always my go to.
I love this company. The customer service is excellent. The response time excellent product. Excellent I would definitely be ordering all of my Shapeware from this company. I appreciate the customer service, the quick turnaround and the sense of urgency with customer request.
This company's shapewear is nice. However, they sent me the wrong size and I cannot reach a live person to speak with to return for my correct size. It's like my account is floating around in cyber space.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

