Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,582 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Nannette W.
Unfollow Nannette W.
Share Review
Report Review

Items were too big and no clear return policy. I reached out via email but no response yet.

Date of experience: July 2, 2024
Pennsylvania
1 review
0 helpful votes
Follow Elizabeth K.
Unfollow Elizabeth K.
Share Review
Report Review

Get it!
July 12, 2024

Product feels great on. Does not roll down whatsoever which is a big big plus. Makes my body feel secured and snatched!

Date of experience: July 2, 2024
Texas
1 review
0 helpful votes
Follow Samantha M.
Unfollow Samantha M.
Share Review
Report Review

Excited about this shapewear
July 11, 2024

Was excited to get this shape wear. Got it very quickly. Can't wait to wear this with my outfit next month for the special outing. Going to make my outfit "PoP"!

Date of experience: July 1, 2024
Ohio
1 review
0 helpful votes
Follow NICKOLA V.
Unfollow NICKOLA V.
Share Review
Report Review

Too small
July 11, 2024

Product material is great, unfortunately it was too small.

Date of experience: July 1, 2024
Pennsylvania
1 review
0 helpful votes
Follow Eli A.
Unfollow Eli A.
Share Review
Report Review

Love
July 11, 2024

I love how easy it was to order and how fast it got here

Date of experience: June 30, 2024
District of Columbia
1 review
0 helpful votes
Follow Valentina I.
Unfollow Valentina I.
Share Review
Report Review

Not for tall girls
July 10, 2024

My product did not fit my body type even though I ordered the correct size.

Date of experience: June 30, 2024
Alabama
1 review
0 helpful votes
Follow Sue O.
Unfollow Sue O.
Share Review
Report Review

Rolls down my waist
July 10, 2024

Doesn't hold me in because it creases and rolls down my waist. Leaves a visible line around my butt cheeks. Makes it very uncomfortable. Would not purchase again

Date of experience: June 30, 2024
Washington
1 review
0 helpful votes
Follow Jasmine X.
Unfollow Jasmine X.
Share Review
Report Review

Product review
July 10, 2024

I don't like how you can see the zipper through my clothes. My butt looks nice though. Maybe I'll go back to see if they have a product without the zipper.

Date of experience: June 30, 2024
Georgia
1 review
0 helpful votes
Follow SHAWNA C.
Unfollow SHAWNA C.
Share Review
Report Review

Great product!
July 10, 2024

Good quality materials. Fit is tight and waist will be snatched!

Date of experience: June 30, 2024
Missouri
1 review
0 helpful votes
Follow Dayna T.
Unfollow Dayna T.
Share Review
Report Review

I love their garments!
July 10, 2024

I ordered leggings, shapewear, bodysuit and a dress. OMG! I'm snatched in all of them! I swear by their products.

Date of experience: June 29, 2024
Ohio
1 review
0 helpful votes
Follow Wendy P.
Unfollow Wendy P.
Share Review
Report Review

Best
July 10, 2024

Shape wear is hard to purchase, this was easy! Appreciated good reviews to assist.

Date of experience: June 29, 2024
New York
1 review
0 helpful votes
Follow Nienie V.
Unfollow Nienie V.
Share Review
Report Review

Best Shapewear ever!
July 10, 2024

This is my second time ordering and I needed to do an exchange and the whole process was just seamless. I got my replacement very quickly and it fit perfectly!

Date of experience: June 29, 2024
Florida
2 reviews
0 helpful votes
Follow Leannecia O.
Unfollow Leannecia O.
Share Review
Report Review

Love it
July 9, 2024

Punctual delivery and love my red swimsuit would love it in a g string with same compression. I'm a sexy mom :)

Date of experience: June 29, 2024
Maryland
1 review
0 helpful votes
Follow Tia H.
Unfollow Tia H.
Share Review
Report Review

The Best Active Wear Ever
July 9, 2024

I love the color and design. The stretch and how it fits on my body, ohhh my; It's the best!

Date of experience: June 29, 2024
Michigan
1 review
0 helpful votes
Follow Faith W.
Unfollow Faith W.
Share Review
Report Review

Love it
July 9, 2024

Fits great! Love how it hugs you right in place and doesn't feel like you are gonna lose your breath lol 😆

Date of experience: June 29, 2024
Missouri
1 review
0 helpful votes
Follow Shelby C.
Unfollow Shelby C.
Share Review
Report Review

My shipping address was wrong but customer service was able to help me get the product shipped correctly. After the item arrived it work awesome under my dress.

Date of experience: June 29, 2024
Kentucky
1 review
0 helpful votes
Follow Deenine N.
Unfollow Deenine N.
Share Review
Report Review

Only kept 1 item, 2 items were not the size I ordered and not able to wear to occasion.

Date of experience: June 29, 2024
Georgia
1 review
0 helpful votes
Follow Rachel G.
Unfollow Rachel G.
Share Review
Report Review

Awaiting my exchange
July 9, 2024

It was a good experience. When I place my first order my shapewear was too small. Customer service worked with me to rectified my order. Now awaiting my delivery of the correct size. Excellent service.

Date of experience: June 28, 2024
Mississippi
1 review
0 helpful votes
Follow SKM N.
Unfollow SKM N.
Share Review
Report Review

I wish it didn't roll...
July 8, 2024

Over all once I got used putting it on and wearing it, I liked it. It does roll up on me on the legs and in putting it on I made a small tear on the side. (I hope it doesn't run). Overall I love the support I just wish the legs came down a little further so it wouldn't be so obvious under my clothing.

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
Follow Michelle A.
Unfollow Michelle A.
Share Review
Report Review

Absolutely amazing!
July 8, 2024

First off I ordered the wrong size and shapellx helped me quickly to get me the correct size. I ordered this shape wear to wear anywhere fro 8-12 hours and it gives me support and comfortability I can lift, squat and reach high and the shape wear stays in place.

Date of experience: June 28, 2024