Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Items were too big and no clear return policy. I reached out via email but no response yet.
Product feels great on. Does not roll down whatsoever which is a big big plus. Makes my body feel secured and snatched!
Was excited to get this shape wear. Got it very quickly. Can't wait to wear this with my outfit next month for the special outing. Going to make my outfit "PoP"!
Product material is great, unfortunately it was too small.
My product did not fit my body type even though I ordered the correct size.
Doesn't hold me in because it creases and rolls down my waist. Leaves a visible line around my butt cheeks. Makes it very uncomfortable. Would not purchase again
I don't like how you can see the zipper through my clothes. My butt looks nice though. Maybe I'll go back to see if they have a product without the zipper.
Good quality materials. Fit is tight and waist will be snatched!
I ordered leggings, shapewear, bodysuit and a dress. OMG! I'm snatched in all of them! I swear by their products.
This is my second time ordering and I needed to do an exchange and the whole process was just seamless. I got my replacement very quickly and it fit perfectly!
Punctual delivery and love my red swimsuit would love it in a g string with same compression. I'm a sexy mom :)
I love the color and design. The stretch and how it fits on my body, ohhh my; It's the best!
My shipping address was wrong but customer service was able to help me get the product shipped correctly. After the item arrived it work awesome under my dress.
Only kept 1 item, 2 items were not the size I ordered and not able to wear to occasion.
It was a good experience. When I place my first order my shapewear was too small. Customer service worked with me to rectified my order. Now awaiting my delivery of the correct size. Excellent service.
Over all once I got used putting it on and wearing it, I liked it. It does roll up on me on the legs and in putting it on I made a small tear on the side. (I hope it doesn't run). Overall I love the support I just wish the legs came down a little further so it wouldn't be so obvious under my clothing.
First off I ordered the wrong size and shapellx helped me quickly to get me the correct size. I ordered this shape wear to wear anywhere fro 8-12 hours and it gives me support and comfortability I can lift, squat and reach high and the shape wear stays in place.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

