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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,599 reviews

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West Virginia
1 review
0 helpful votes
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My experience is good
July 30, 2024
Updated review

It was quick and efficient and productive is good quality

Date of experience: July 20, 2024

Overall Fit
July 29, 2024
Previous review

The crotch of the pieces was too long. I have a short torso therefore the fit of the crotch was off. I will need to cut and fix the garments

Date of experience: July 19, 2024
Missouri
1 review
0 helpful votes
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Satisfaction
July 30, 2024

Product is as described, shipping time was ok. Can get the same thing cheaper at target.

Date of experience: July 20, 2024
Texas
1 review
0 helpful votes
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Does As Advertised
July 30, 2024

Overall good, does as advertised. No issue delivery

Date of experience: July 20, 2024
North Carolina
3 reviews
0 helpful votes
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Runs a little small
July 30, 2024
Updated review

Very comfortable but began to ride down a little. I got it according to the size chart. Due to dieting it will fit better in a month or 2. I received a lot of compliments about my shape so it did its job

Date of experience: July 20, 2024

Difficult repeat window several times
May 25, 2023
Previous review

Difficult repeat window several times

Date of experience: April 25, 2023
California
1 review
0 helpful votes
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Awesome material and shaping
July 30, 2024

Need assistance with shaping my figure, and this garment did the trick, to outline my glorious curves. The material is comfortable to wear all day while walking and moving my arms and legs.

Date of experience: July 20, 2024
Illinois
1 review
0 helpful votes
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Loving my shapet
July 30, 2024

It's just what the doctor ordered. I just lost about 60lbs. Need some things tucked in the right places. These shaper are perfect. Love my zipper between my legs. Awesome

Date of experience: July 20, 2024
Ohio
1 review
0 helpful votes
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Body Shaper
July 30, 2024

This item took longer than I expected but overall it's a good shaper. I went down a size this time because my last shaper didn't snatch me as I expected. This time I got it right with the medium instead of a large.

Date of experience: July 19, 2024
Georgia
1 review
0 helpful votes
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The best
July 29, 2024

It's the best but order a size up to give you wiggle room

Date of experience: July 19, 2024
Georgia
1 review
0 helpful votes
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10 out 10
July 29, 2024

Nice fit and plus I was able to move around in it as well love it.

Date of experience: July 19, 2024
Georgia
1 review
0 helpful votes
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Amazing!
July 29, 2024

I have this when I sized down to a 2XL and I'm down sized again and I love it so much, I'll be back to size down again. Overall this brand has helped me in ways I feel so much happier with myself. Thank you!

Date of experience: July 19, 2024
North Carolina
1 review
0 helpful votes
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Great product
July 29, 2024

The best waist trainer I ever bought I will be buying more

Date of experience: July 18, 2024
Florida
1 review
0 helpful votes
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Works well with a long torso
July 29, 2024

Love the item. I am 5'10" and have a long torso. Shapewear usually falls well below my bra line and rolls down. This item meets my bra line and stay up...I LOVE it! And it unzips...enough to use the restroom without leakage...OMG!

Date of experience: July 18, 2024
North Carolina
1 review
0 helpful votes
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It roll up!
July 28, 2024

The product does roll up in the waist which is contrary to the advertisement. So I'm very disappointed because it doesn't give that smoothing effect under my clothes! It was a waste of money.

Date of experience: July 18, 2024
New York
1 review
0 helpful votes
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I had a good experience. I will be purchasing another one

Date of experience: July 18, 2024

Always great!
February 10, 2023
Previous review

Always great! My go to shop now!

Date of experience: February 10, 2023
Georgia
1 review
0 helpful votes
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Sizeless
July 28, 2024

I bought the garment by using the guide on site to determine your measurements, epic fail, my shape wear too small

Date of experience: July 17, 2024
New York
1 review
0 helpful votes
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Too small
July 27, 2024

The bra was too small I usually buy 38DDD so I go ahead and order that same size and it's too small but the compression shorts it's ok I love it loving the bra so much but it cannot fits and can't return

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2024
California
1 review
0 helpful votes
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Perfect
July 27, 2024

Item exactly as described and in pictures, great quality materials

Date of experience: July 17, 2024
Maryland
1 review
0 helpful votes
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Thnakfull
July 27, 2024

I was a little upset that it took a little while but then I came in just in time the team was very respectful and they moved promptly once I reached out

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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Snatched!
July 26, 2024

Ask if the products I've tried are amazing, not constricting or gives a bulky appearance. Hey a snatched look instantly

Date of experience: July 16, 2024
Maryland
1 review
0 helpful votes
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I have not been able to reach anyone concerning my order and it's very upsetting!I placed the order at the same time with 3 items in different colors,I received one item almost 2 weeks ago.No explanation where my other are or when they are coming!

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2024