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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,580 reviews

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Massachusetts
1 review
0 helpful votes
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Did not like
August 4, 2024

I did not care for any of the 4 items I purchased. The shaper would not stay in place on my thighs and my top (around stomach) kept folding as if it was a two-piece item. I weigh 164lbs but I have a fupa due to 3 births. I, honestly, have shapers from Ebay that fit much better; however, I was looking for a new shaper.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 25, 2024
Texas
1 review
0 helpful votes
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Not my favorite
August 4, 2024

I don't like either item I purchased. The fit is ill even though I bought the same size I always do.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 25, 2024
California
1 review
0 helpful votes
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Excellent
August 3, 2024

The product has great quality and true to size and fits nicely and comfortable. Packaging is great and came delivered when said. I will definitely be purchasing another item at a later date.

Date of experience: July 24, 2024
Illinois
1 review
0 helpful votes
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Very comfortable bralette
August 3, 2024

This bralette is true to size and fits well. It's comfortable and has good support. I recommend this product

Date of experience: July 24, 2024
California
1 review
0 helpful votes
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I completely love it
August 3, 2024

True to size with no chemical smell and I got the brown one I got xl Jean size I wear 16 with a height of 5'2

Date of experience: July 24, 2024
Florida
1 review
0 helpful votes
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Hard to get on
August 3, 2024

I'm a size 16 so I figured I was ordering a size big enough to get on but compressed enough to give the look I wanted. Still hard to get it on!😩

Date of experience: July 24, 2024
Florida
1 review
0 helpful votes
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Absolutely love it
August 2, 2024

Satisfied with the progress and the product I received it fast

Date of experience: July 23, 2024
Pennsylvania
1 review
0 helpful votes
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Shape wear
August 2, 2024

First time ordering. We will see how this goes. I didn't realize my product is g string like & I really don't care for them.

Date of experience: July 22, 2024
Illinois
1 review
0 helpful votes
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Shipping delay but Great product!
August 2, 2024

Half of my order arrived almost 2 wks later than expected. I realize that even after measuring & using size chart and going thru the reviews, it's still hit or miss with choosing the best size. Luckily I ordered 2 sizes and found the best for me; will return the other.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2024
Georgia
1 review
0 helpful votes
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Arrived damaged
August 2, 2024

Breast cups are not smooth, they're causing my breast shape to appear badly

Date of experience: July 22, 2024
Alabama
1 review
0 helpful votes
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It's overall great
August 2, 2024

The swim suit me fits me a bit weird and if I cross the straps it chokes me I wear a size 14 and ordered a xl

Date of experience: July 22, 2024
Florida
1 review
0 helpful votes
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Poor poor you theft my money and didn't give me my order

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2024
Pennsylvania
1 review
0 helpful votes
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Smooth but not Compressed
August 1, 2024

I was dissatisfied with the shaper I purchased. For weeks, I watched videos and reviews and believed the product would serve my intended purpose. The AirSlim Side zip shaping panty only smoothes, it does not compresses nor provides intense compression as I needed/desired. I would not purchase this product again.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2024
Oklahoma
1 review
0 helpful votes
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She Snatched!
July 31, 2024

I was very pleased with my shapewear and how quick it was shipped to me.

Date of experience: July 21, 2024
Washington
1 review
0 helpful votes
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Fits well
July 31, 2024

The first shaper I got that fit like I needed it to

Date of experience: July 21, 2024
New York
1 review
0 helpful votes
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Love it
July 31, 2024
Updated review

No issues whatsoever. It was fast. I know what I needed and no issues with delivery

Date of experience: July 21, 2024

So easy and fast
July 23, 2023
Previous review

So easy and fast

Date of experience: July 23, 2023
Texas
2 reviews
3 helpful votes
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I loved my item!
July 31, 2024

I received my item quickly! It fits great! It hugged everything in the right places.

Date of experience: July 21, 2024
Michigan
1 review
0 helpful votes
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The product was really good
July 31, 2024

I just needed a size larger, the one I got was uncomfortable

Date of experience: July 21, 2024
South Carolina
1 review
0 helpful votes
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Nice material
July 31, 2024

It looked nice im currently waiting on my replacement

Date of experience: July 20, 2024
West Virginia
1 review
0 helpful votes
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My experience is good
July 30, 2024
Updated review

It was quick and efficient and productive is good quality

Date of experience: July 20, 2024

Overall Fit
July 29, 2024
Previous review

The crotch of the pieces was too long. I have a short torso therefore the fit of the crotch was off. I will need to cut and fix the garments

Date of experience: July 19, 2024