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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It feels like there is something in the material poking me it's not comfortable at all.
Everyone says it, and I still didn't listen. Size down by one size, even if you want to go by the size chart. Size down.
Order was split, so half of the order arrived in about a week. The other half took almost a month.
The item was too big
I was allowed to keep it and a different one was sent to me with no extra charge.
Not all items were received. Hard to get a hold of a customer service representative. Took 4 days for anyone to help me with our asking the same question over. Horrible experience
I ordered the wrong item so it's disappointing because I wasted money
The shape wear does not hold you in as videos show. The bra is uncomfortable as well.
Product works as expected. Received my order promptly.
My overall experience was great
Loved what I ordered
I ended returning them and the refund process was outrageous and I had to pay my own shipping back. Never plan to order again
The straps are very thin and do not support and the cups are too small.
I ordered 3 bodysuits according to the size chart, however, 2 didn't fit but the one on sale did. I looked into returning the two and created a return. I overlooked the part it had to be shipped back within 10 days. I mean you have to EMAIL THEM and provide the tracking number in order to even have them consider taking in back. Stuck with the two that are too small now because today was day 11 and I haven't had a chance to ship them out due to illness.
Love the shape wear and how it pulls everything together
I can't express how much I LOVE, LOVE, LOVE Shapellx. It is the TRUTH. Sis of you don't have one you better run. The quality is excellent, affordable, and durable. Customer Service is this best. I have a range of their products, and I'm in love with every sundown one.
It was the correct size. I'm 190 for reference, love how it hugs all of your curves.
I got a size too small so I had a muffin top under the bra line. I need a bigger size for a better review. It did NOTHING for the booty. The models all have big butts so of course they'll fill it out better.
I've purchased several things from shapellx. Loved them all. Very easy return or exchange process. And with the rewards program I gain points quickly for money off or a free item.
I ordered two items and one didn't come. I sent an email and within a day received a response and shipping information. The shaper shorts is the best I've had ever. The BBL effect is incredible and it really sculpts and shapes me. As a plus size girl that snatch is EVERYTHING
The best shape where I've ever purchased! It cinches me in in all the right places! I am more confident in my clothes now!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members