On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The band material they use for there bras and there body sculpting shapeweae is the terrible. When you post a review they act as if there are so concerned contacting you over and over. I had 4 different communication on there Facebook, Trustpilot, and 2 separate email chains. Guess what nothing changed not even a sorry. Lol don't shop here girls go visit boujeehippie instead. They're a wonderful brand similar price point and have lots of deals throughout the year.
Awesome service with quick response and mostly top quality items. Snatched without surgery
I absolutely love the product, however, I was a bit disappointed because I needed this product for an event. It did not reach me in time. Apparently, it had gotten lost in the mail They were gracious, and prompt And shipping a replacement. I absolutely love it. Great quality! Great price!
Holds you in all the right places. I am 207 5'7 and I love the way it hold you in
At 1st I was not sure what size to get. I got L and it fit me good but I wanted it to fit snatched ans tight so I gave that one to my sister which is a little bigger than me and ordered a M and it was perfect!
When I tried it on, the shaper enhanced my natural curves
Ophelia gave a Prompt follow up and solved my issue within 24 hours.
I chose Shallpex because they offered me the products I was looking for with the quality and price I was looking for, I was really satisfied with my purchase.
Love the support and understanding of the customer service representative thanks for your help.
The product is well made and packaged. I love them all. I recommend!
Customer service is awesome they answer questions fairly quick. Material feels amazing. What I ordered didn't fit me I think I needed to measure instead of going by pant size.
I like the tummy control but it is do tight around the top of my back that I have a "roll" or muffin top!
It fits. It doesn't make me look like the girls I've seen in ads but I don't have what they're working with lol. Would definitely recommend 👌
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members