ShapellxReviews 22,487

Paid extra for expedited shipping which said 1-3 days but didn't arrive until a week later

I've emailed several times. I need to return the one piece. It absolutely doesn't fit. The two piece fits okay, the band on the top rolls, but I can make it work. I need to return the one piece.

Je suis agréablement surprise de mes deux maillot guainants, c'est vraiment conçu pour grande taille, je les recommande vivement. Le prix en vaut vraiment la peine ils avantages les courbes les mets en valeurs, bon soutien du bustes génial

I had an issue with my products being delivered due to the carrier that one used. I contacted Customer Service and they immediately reshipped my items with a different carrier. I received my items within two days.

Loved the quality of what I had purchased. My shape is a little more difficult to size. Definitely going up is size and going to try a two piece swimsuit.

I originally ordered shape-wear and bra but the bras don't fit so I had to exchange them. Exchange process was easy, just not as quick as I hoped. I had to reach out to customer service a few times but eventually, they got it. I didn't get my exchange products before my vacation because of the slow response with customer service but they were there when I got back. The product itself is phenomenal! Silky smooth material, snatches me right on up and seamless under my clothes! Couldn't be more happier.

I needed a smaller size and cant seem to be able to return it. There is no QR code no return slip or anything how can I return this item

At this point it's been over three weeks and I have requested to return the bras to get a bigger size. I have not received any information on how to return it or what can be done to get the right size. I'm not happy with the service.

It was ok, not the hold that I was expecting from watching your ads.

Here's a cleaner, more polished version of your review with that change included:

"I'm officially a customer for life! The shapewear I originally ordered was in my usual size, but I've lost some weight and didn't take that into consideration, so they ended up being a little big. No worries though—I decided to gift them instead of returning them. I also ordered an extra large bathing suit, and that was the perfect choice because it fits amazingly. I'll definitely be reordering another extra large shape wear for myself!"

To start, I only received half of my order when it shipped to me. I had to email customer service to send the replacement.
I needed to exchange one bra for a bigger size and you have to email customer service asking for permission to return/exchange and then wait on a response.
Before even wearing one of the bras, I washed it and it lost a hook in the wash.
Altogether, not worth the price and hassle of returning/exchanging.
Better off ordering a bra off Amazon.

Wasn't sure of what I was going to get. But definitely happy with my mystery purchase. Will absolutely get that again if offered.

I placed my 1st order of 4 items. 3 bras and one high waisted body slimmer. NOTHING fit. The bras were 1/3 of the size they should have been. The slimmer was very long waisted.

I desperately tried to find an avenue to return a bathing suit that is the wrong size. Because of time restrictions, it was easier to order another Shapellx suit in order to have it on time for vacation. The items return policy is severely lacking. Now I feel as though I'm stuck with a suit that I'll never use!

I can say my shopping experience is good but the product that I have gotten didn't fit, but when I contacted customer service, they accommodated me and got back to me quickly and I appreciate that

I ordered the size recommended and the items did not fit appropriately. I was offered a partial refund or keep the items and get a $60 gift card. So I took the gift card option. I ordered 2 more items at a larger size and they don't fit either.

I like how it fits my tummy and the tatas... but my booty is so flat... it's VERY apparent from behind lol... i will look for something with more butt coverage/lift next time, but my husband absolutely loved it on me!

It was so easy navigating the website and finding which swimsuit I wanted shipping was fast and I absolutely love my swim suit